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- Tasks: Engage with customers and ensure a clean, welcoming environment while collaborating with your team.
- Company: Join SSP, the global food travel experts with over 500 brands at airports and train stations.
- Benefits: Enjoy free meals, parking, employee discounts, and access to health and wellbeing support.
- Why this job: Experience dynamic challenges in a fast-paced environment while making a real difference in customer service.
- Qualifications: Must be 18+ and provide references for the last 5 years; criminal record check required.
- Other info: Flexible shifts between 2 am and midnight, with extra pay for early hours.
SSP UK Team Member at Caffe Ritazza, Bristol Airport Pay Rate: £12.41 + As a little incentive, you will earn an extra £1.20 for hours worked between midnight and 6 AM, bringing your rate of pay to £13.61 per hour. Shift pattern: Scheduled between 2 am and midnight, including weekends. 20-30 hours per week. Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts. If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. Join our dynamic team as a valued Team Member, where every day brings exciting challenges in a fast-paced environment. Be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations. Embrace innovation and teamwork while making a real difference! WHY JOIN SSP AS A TEAM MEMBER? At SSP, we don't just offer jobs, We provide dynamic career opportunities with a host of benefits: Free meal and parking whilst on shift. Free A1(Bristol bus) & A3 Weston Super Mare bus), Discounted A4 (Bath bus). Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK. Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. T&C apply. Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme and Chef Academy. (email address removed) App: from shopping discounts , GP appointments, 24/7 helpline to financial and wellbeing support for you and your loved ones Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave. Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more. Activities: Barista Competition, Millie’s Cookies Ice off Challenge. Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more. AS A TEAM MEMBER YOU’LL: Engage with customers and provide an outstanding customer experience. Ensure a clean, safe and welcoming environment. Collaborate with team members to ensure smooth and efficient operations. Bring the SSP values to life. Feel like you could belong at SSP? Apply now and start the best part of your journey as a Team Member! SSP are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives
Team Member - Ritazza, Bristol Airport employer: Select Service Partner UK Ltd
Contact Detail:
Select Service Partner UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Ritazza, Bristol Airport
✨Tip Number 1
Familiarize yourself with the SSP brands and their offerings. Knowing the menu items and being able to discuss them confidently can set you apart during the interview.
✨Tip Number 2
Highlight your customer service experience. Be ready to share specific examples of how you've provided exceptional service in previous roles, as this is crucial for the Team Member position.
✨Tip Number 3
Be prepared to discuss your availability, especially for early morning or late-night shifts. Showing flexibility can make you a more attractive candidate for the role.
✨Tip Number 4
Research the airport environment and the unique challenges it presents. Understanding the fast-paced nature of working at an airport can demonstrate your readiness for the role.
We think you need these skills to ace Team Member - Ritazza, Bristol Airport
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Team Member at Caffe Ritazza. Highlight your customer service skills and any relevant experience in fast-paced environments.
Tailor Your CV: Customize your CV to reflect your passion for food and travel, as well as your ability to work flexible hours. Include any previous roles that demonstrate your teamwork and customer engagement skills.
Prepare References: Since references for the last 5 years are required, reach out to former employers or colleagues who can vouch for your work ethic and customer service abilities. Make sure they are ready to provide a positive reference.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific SSP brands you admire and how you can contribute to providing exceptional customer experiences.
How to prepare for a job interview at Select Service Partner UK Ltd
✨Show Your Passion for Food and Travel
Make sure to express your enthusiasm for food and travel during the interview. Share any relevant experiences or stories that highlight your love for these areas, as it aligns perfectly with the company's mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight situations where you went above and beyond to ensure customer satisfaction, as this role emphasizes outstanding customer experience.
✨Emphasize Teamwork and Collaboration
Since the role involves working closely with others, be ready to discuss your teamwork experiences. Talk about how you’ve successfully collaborated with colleagues to achieve common goals in a fast-paced environment.
✨Be Ready for Shift Flexibility
Understand the shift patterns and be prepared to discuss your availability. Show that you are flexible and willing to work during the required hours, including weekends and early mornings, which is crucial for this position.
