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- Tasks: Manage daily catering operations and lead the Front of House team.
- Company: Join OCS UK & Ireland, a top facilities management company with over 50,000 colleagues.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a mission-driven company that values Trust, Respect, Unity, and Empowerment.
- Qualifications: Experience in contract catering and strong leadership skills are essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role:
Shift Pattern: Monday & Friday 07:30 – 13:30. Saturday & Sunday 07:30 – 19:30.
Key responsibilities:
As part of your role, your key responsibilities will include, but are not limited to:
- You will be supporting in managing the Front of House day-to-day operations of catering services, ensuring everything runs smoothly and efficiently
- Supporting in creating and planning daily menus that are innovative, cost-effective, and meet dietary requirements
- Monitoring the quality of food and beverages, ensuring portion control, and maintaining high standards of presentation
- Leading and supervising the Front of House catering team, including training staff and managing their performance
- Ensuring excellent customer service by addressing client needs and resolving any issues promptly
- Ensuring compliance with health and safety regulations, maintaining hygiene standards, and keeping accurate records
- Ordering supplies, managing stock levels, and conducting inventory checks
- Helping to control costs, and ensuring the catering service is financially viable
What are we looking for?
- Previous experience in a similar role within the Contract Catering industry is required
- Hold relevant qualifications, have knowledge of food hygiene and health and safety is a must
- A proven track record in supervising a team and leadership is crucial
- Demonstrate high standards and be well organised in all areas of Management
- Excellent customer service skills and interpersonal skills are essential
The ideal candidate should meet the following criteria:
- Must have the Right to Work in the UK
- Demonstrated ability to lead and manage teams effectively
- Ability to handle different situations and find practical solutions
- Outstanding verbal and written communication skills
- Good time-management and organisational abilities
- Ability to handle sensitive and confidential information
- Competent with Microsoft Office tools, especially Excel
- While not always mandatory, having a food hygiene certificate (Level 2) is advantageous
Hiring Criteria
- Demonstrate the ability to lead and manage teams effectively
- Have an understanding of financial management, budgeting, and cost control
How to Apply:
Equal Opportunities
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
How to Apply
If you are interested in the role and believe that you have the experience required, please click \’Apply\’ – alternatively, please sign up to job alerts on our Careers page to ensure that you are notified when any other suitable opportunities become available
Catering Supervisor employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor
✨Tip Number 1
Familiarise yourself with OCS UK & Ireland's TRUE values: Trust, Respect, Unity, and Empowerment. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Highlight your experience in managing Front of House operations specifically within the Contract Catering industry. Be prepared to discuss specific challenges you've faced and how you successfully resolved them, showcasing your leadership skills.
✨Tip Number 3
Prepare to discuss your knowledge of food hygiene and health and safety regulations. Consider bringing examples of how you've implemented these standards in past roles to ensure compliance and maintain high-quality service.
✨Tip Number 4
Demonstrate your customer service skills by preparing anecdotes that illustrate your ability to handle client needs and resolve issues promptly. This will show your potential employer that you prioritise excellent service in your work.
We think you need these skills to ace Catering Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the catering industry, especially any supervisory roles. Emphasise your leadership skills and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for catering and your understanding of OCS UK's mission and values. Mention how your previous experience aligns with their requirements and how you can contribute to their team.
Highlight Relevant Qualifications: Include any relevant qualifications, such as food hygiene certificates or management training. Make sure to mention your knowledge of health and safety regulations, as this is crucial for the role.
Showcase Customer Service Skills: In your application, provide examples of how you've delivered excellent customer service in past roles. Highlight your ability to resolve issues promptly and maintain high standards of service, as this is key for the Catering Supervisor position.
How to prepare for a job interview at OCS Group
✨Showcase Your Leadership Skills
As a Catering Supervisor, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your previous experience where you successfully supervised staff, resolved conflicts, or improved team performance.
✨Know Your Menu Planning
Familiarise yourself with innovative and cost-effective menu planning. Be ready to discuss how you would create menus that cater to dietary requirements while maintaining high standards of presentation and quality.
✨Emphasise Customer Service Excellence
Excellent customer service is crucial in this role. Think of specific instances where you've gone above and beyond to meet client needs or resolve issues. Highlight your interpersonal skills and how they contribute to a positive dining experience.
✨Understand Health and Safety Regulations
Since compliance with health and safety regulations is vital, brush up on relevant laws and best practices. Be prepared to discuss how you ensure hygiene standards are met and how you handle sensitive information regarding food safety.
