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- Tasks: Lead the housekeeping team to ensure exceptional cleanliness and service standards.
- Company: Join NHS Golden Jubilee, a top conference venue in Scotland with a focus on health and well-being.
- Benefits: Enjoy flexible working options, inclusive culture, and opportunities for professional development.
- Why this job: Be part of a dynamic team that values diversity and delivers outstanding guest experiences.
- Qualifications: Experience in housekeeping management within a 4* hotel setting is essential.
- Other info: Apply early as this role may close quickly due to high demand.
The predicted salary is between 30000 - 42000 £ per year.
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The Golden Jubilee Conference Hotel is one of the leading residential conference venues in the West of Scotland and part of NHS Scotland. We have 170 bedrooms, 17 conference spaces, extensive grounds and a Centre for Health and Well-being. We are members of the prestigious Venues of Excellence, IACC and MIA.
We have an exciting opportunity to join and lead our Housekeeping Team to deliver outstanding levels of service and experiences for our guests, delegates and patients and visitors.
We are looking for an experienced and professional Housekeeping Manager to oversee our housekeeping department for all areas of the hotel including bedrooms and public areas. You will have a strong background in housekeeping and hotel operations, preferably within a 4* setting. Proven experience in leading and developing teams is essential for this role.
Reporting to the Rooms Division Manager, you will have overall responsibility for the cleanliness and presentation standards of the hotel as well as ensuring supplies, equipment and amenities are adequately maintained and stocked.
Typical duties include but are not limited to the below;
- Supervising and training housekeeping team to uphold exceptional standards.
- Overseeing daily operations, including scheduling, task allocation and inventory management.
- Conducting regular inspections to ensure all accommodations meet quality standards.
- Working closely with other departments to meet guest expectations and resolve any issues promptly.
- Manage staffing levels, budgets, and payroll in line with financial targets.
- Oversee recruitment, training, and welfare of housekeeping team members.
- Maintain accurate records of attendance, holidays, and staff training.
- Ensure all Health & Safety procedures and compliance training are up to date.
The role requires the ability to be flexible, have good organisational and communication skills and have excellent problem solving skills.
A proven track record of working in a busy environment where changes and competing priorities are a daily challenge is essential. This post will involve working 5 days from 7 and will include evenings, weekends and occasional public holidays when operationally required.
NHS Golden Jubilee is open to considering flexible working options for this role.
This vacancy may close early if a high volume of applications is received so please apply early to avoid disappointment.
As a disability confident leader we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you have a disability or long-term health condition covered by the Equality Act 2010 and need support for any stage of the recruitment process please refer to the job pack for more information.
NHS Golden Jubilee encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
Details on how to contact the Recruitment Service can be found within the Job Pack.
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Mid-Senior level
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Management and Manufacturing
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Hospitals and Health Care
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Hotel Housekeeping Manager employer: NHS Scotland
Contact Detail:
NHS Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Housekeeping Manager
✨Tip Number 1
Familiarise yourself with the specific standards and practices of the Golden Jubilee Conference Hotel. Research their approach to housekeeping and guest services, as this will help you align your experience with their expectations during any interviews.
✨Tip Number 2
Network with current or former employees of the hotel or similar establishments. They can provide valuable insights into the company culture and what the hiring managers are looking for in a candidate.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved housekeeping operations or resolved conflicts within your team.
✨Tip Number 4
Demonstrate your understanding of health and safety regulations relevant to the hospitality industry. Being knowledgeable about compliance will show that you take the role seriously and are prepared to uphold the hotel's standards.
We think you need these skills to ace Hotel Housekeeping Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housekeeping and hotel operations, especially in a 4* setting. Include specific examples of how you've led teams and maintained high cleanliness standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention your ability to manage staffing levels, budgets, and compliance with health and safety procedures.
Highlight Relevant Experience: In your application, emphasise any previous roles where you supervised or trained a housekeeping team. Discuss your problem-solving skills and ability to handle competing priorities in a busy environment.
Showcase Flexibility and Communication Skills: Demonstrate your flexibility in working hours and your strong organisational and communication skills. These are crucial for the role, so provide examples of how you've effectively communicated with other departments to meet guest expectations.
How to prepare for a job interview at NHS Scotland
✨Showcase Your Leadership Skills
As a Housekeeping Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, motivation, and conflict resolution.
✨Know the Standards
Familiarise yourself with the cleanliness and presentation standards expected in a 4* hotel setting. Be ready to discuss how you would uphold these standards and implement them within the housekeeping department.
✨Emphasise Problem-Solving Abilities
The role requires excellent problem-solving skills. Think of specific instances where you've resolved issues quickly and effectively, especially in a busy environment. This will show your capability to handle challenges that may arise.
✨Understand Health & Safety Compliance
Health and safety are crucial in hospitality. Brush up on relevant procedures and be prepared to discuss how you ensure compliance within your team. This will highlight your commitment to maintaining a safe environment for both staff and guests.
