Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers with their inquiries and ensure a smooth delivery experience.
- Company: Join DX, a leading independent parcel and logistics company in the UK and Ireland.
- Benefits: Enjoy career development opportunities, training, and a supportive team environment.
- Why this job: Be part of a passionate team dedicated to delivering exceptional service and making a difference.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Great opportunity for high school and college students looking to kickstart their careers.
The predicted salary is between 28800 - 43200 £ per year.
An exciting new Customer Service Advisor opportunity at DX! About Us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it\’ll make their day, or not – if we fail! We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX we know our people are our foundation of success. We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities! Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise. Why DX? We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long ter…
Customer Services Advisor employer: DX Network Services
Contact Detail:
DX Network Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advisor
✨Tip Number 1
Finde heraus, was DX von anderen Lieferunternehmen unterscheidet. Informiere dich über ihre Werte und die 'Delivered Exactly'-Versprechen, um in deinem Gespräch zu zeigen, dass du die Unternehmensphilosophie verstehst und schätzt.
✨Tip Number 2
Bereite Beispiele aus deiner bisherigen Erfahrung vor, die deine Fähigkeiten im Kundenservice unter Beweis stellen. Zeige, wie du in der Vergangenheit Probleme gelöst hast und wie du mit verschiedenen Kundentypen umgegangen bist.
✨Tip Number 3
Sei bereit, Fragen zu stellen, die dein Interesse an der Position und dem Unternehmen zeigen. Frage nach den Schulungs- und Entwicklungsmöglichkeiten, die DX bietet, um zu zeigen, dass du an einer langfristigen Karriere interessiert bist.
✨Tip Number 4
Zeige deine Begeisterung für die Rolle und das Unternehmen während des gesamten Bewerbungsprozesses. Ein positives Auftreten kann einen großen Unterschied machen und zeigt, dass du gut ins Team passen würdest.
We think you need these skills to ace Customer Services Advisor
Some tips for your application 🫡
Understand the Company Culture: Take some time to familiarize yourself with DX's values and mission. Highlight how your personal values align with their commitment to delivering exceptional service and supporting team development.
Tailor Your CV: Customize your CV to emphasize relevant customer service experience. Include specific examples of how you've successfully handled customer inquiries or resolved issues, showcasing your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at DX and how you can contribute to their goal of delivering the 'Delivered Exactly' promise.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as well as ensuring that all information is clear and concise.
How to prepare for a job interview at DX Network Services
✨Understand the Company Values
Before your interview, take some time to familiarize yourself with DX's values and mission. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Prepare for Customer Scenarios
As a Customer Service Advisor, you'll likely face various customer scenarios. Think about past experiences where you've successfully resolved issues or provided excellent service, and be ready to share these examples during your interview.
✨Show Your Passion for Service
DX emphasizes the importance of delivering on their promise. Be prepared to discuss why customer service is important to you and how you can contribute to making someone's day better through your role.
✨Ask Insightful Questions
At the end of the interview, don't hesitate to ask questions about the team culture, training opportunities, or what success looks like in the Customer Service Advisor role. This shows your enthusiasm and helps you gauge if it's the right fit for you.
