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For Companies At a Glance
- Tasks: Build relationships with clients and support account executives in achieving targets.
- Company: Join Howden, a rapidly growing team of over 200 professionals across the UK.
- Benefits: Enjoy 22 days holiday, life assurance, pension contributions, and gym discounts.
- Why this job: Great opportunity for career progression and professional qualifications in a supportive environment.
- Qualifications: Strong attention to detail and willingness to learn are essential.
- Other info: Work closely with senior management and face new challenges daily.
The predicted salary is between 28800 - 43200 £ per year.
Commercial Account Handler
Join to apply for the Commercial Account Handler role at Howden
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de‑risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.
We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team has grown rapidly over the last 14 years and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.
About you:
- You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process.
- You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards.
- You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements.
- You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications.
- You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis.
Rewards:
- 22 days holiday (plus bank holidays), increasing through length of service
- A set of core benefits, designed with your health and financial protection in mind:
- Life Assurance up to 4× salary, protecting your loved ones in case the worst should happen
- Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
- Contributory pension scheme – 5% employer contribution and 5% employee contribution
- Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits
- Access to a host of lifestyle and financial benefits that you can choose from:
- Discounts on gym membership across the UK
- Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase
- Access to a range of insurance polices through Howden at discounted rates
- Access to hundreds of high‑street retailer discounts
Seniority level
- Entry level
Employment type
- Full‑time
Industries
- Insurance
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Commercial Account Handler employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly commercial insurance. Understanding key terms and concepts will help you engage in meaningful conversations during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work in account handling. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss your experience in building client relationships. Think of specific examples where you've successfully managed client expectations or resolved issues, as this will showcase your ability to thrive in a client-facing role.
✨Tip Number 4
Research Howden's values and recent developments within the company. Being knowledgeable about their culture and objectives will allow you to tailor your conversation and show how you can contribute to their team.
We think you need these skills to ace Commercial Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Commercial Account Handler. Emphasise your attention to detail, relationship-building abilities, and any experience in client management or insurance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've successfully built relationships with clients and handled documentation in previous roles.
Highlight Relevant Qualifications: If you have any professional qualifications related to insurance or account management, be sure to mention them. This can set you apart from other candidates and demonstrate your commitment to the field.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as these can detract from your professionalism and attention to detail.
How to prepare for a job interview at Howden
✨Know Your Clients
Familiarise yourself with the types of clients you will be dealing with, from sole traders to MDs/CEOs. Understanding their needs and expectations will help you build rapport and demonstrate your ability to cater to a diverse clientele.
✨Attention to Detail is Key
Since the role requires reviewing client documentation for accuracy, practice discussing your attention to detail. Be prepared to share examples of how you've ensured comprehensive and accurate information in past roles.
✨Showcase Your Relationship-Building Skills
Prepare to discuss your experience in building and maintaining strong relationships with clients and stakeholders. Highlight specific instances where your interpersonal skills led to successful outcomes or exceeded expectations.
✨Demonstrate Your Willingness to Learn
This role involves facing new challenges daily, so express your eagerness to learn and adapt. Share examples of how you've embraced learning opportunities in previous positions and how that has contributed to your professional growth.
