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- Tasks: Lead daily bar operations and ensure top-notch customer service.
- Company: Join Firmdale Hotels, an award-winning group with luxury venues in London and New York.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and career development opportunities.
- Why this job: Be part of a dynamic team in a prestigious environment with a focus on excellence.
- Qualifications: Experience as a Bar Supervisor or Head Bartender in a fast-paced venue is essential.
- Other info: Legal right to work in the UK is required; documentation needed at interview.
We have an exciting opportunity for a Bar Supervisor to join our highly successful team at the Haymarket Hotel. Your responsibility will be to assist with the day-to-day operation of the bar, liaising with senior management and team members to ensure the highest level of customer service and consistently exceed guest expectations.
What We Offer:
- Competitive hourly rate (£ to £ per hour) inclusive of service charge
- Discounts & Perks Platform
- Wage Stream – an employee app to access wages before payday
- Paid overtime
- Flexible working arrangements
- No split shifts
- Cycle to work scheme
- Uniform and meals provided
- Uniform dry cleaning
- Discounted personal dry cleaning
- Social events, wellbeing, and team activities
- Award-winning training and career development opportunities
- Fully funded English lessons
- One paid volunteering day per year
- Long service vouchers (afternoon tea, dinner for two, film club, overnight stay)
- And much more!
What You Need:
- Previous experience as a Bar Supervisor or Head Bartender in a fast-paced, luxury venue
- Excellent knowledge of mixology, wines, and spirits
- Attention to detail and a commitment to exceptional standards
- Ability to motivate and lead a team through training
- Excellent personal presentation
- Resilience and drive to get things right first time
Duties and Responsibilities:
- Manage daily bar operations and floor service
- Conduct training sessions on service standards and product knowledge
- Complete shift handover reports
- Cash up at the end of shifts
- Monitor sales and upselling standards
- Maintain good knowledge of the bar menu and wine list
- Assist the Bar Manager with stock takes and ordering
Why Join Firmdale Hotels?
Firmdale Hotels is an award-winning international group comprising 10 luxury hotels and 8 bars and restaurants in London and New York.
We are proud to have received industry recognition, including:
- Best Employer Award at The Cateys 2017 & 2020
- Number One in The Caterer Best Places to Work in Hospitality
- Manager of the Year – Laura Sharpe, Cateys 2018
- Hotel of the Year – Group, Cateys 2018
In line with the Asylum and Immigration Act 1996, all applicants must have the legal right to work in the UK. Documentation will be required at interview stage.
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Bar Supervisor employer: Firmdale Hotels
Contact Detail:
Firmdale Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Supervisor
✨Tip Number 1
Familiarise yourself with the Haymarket Hotel's bar menu and wine list before your interview. This will not only show your enthusiasm for the role but also demonstrate your commitment to providing exceptional service.
✨Tip Number 2
Highlight your previous experience in fast-paced, luxury venues during any conversations or interviews. Be ready to share specific examples of how you've successfully managed bar operations and led a team.
✨Tip Number 3
Prepare to discuss your knowledge of mixology, wines, and spirits in detail. Consider bringing up any unique cocktails you’ve created or your favourite wine pairings to showcase your expertise.
✨Tip Number 4
Demonstrate your leadership skills by sharing experiences where you motivated your team or conducted training sessions. This will help illustrate your ability to maintain high standards and enhance team performance.
We think you need these skills to ace Bar Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Bar Supervisor or Head Bartender. Emphasise your knowledge of mixology, wines, and spirits, and showcase any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry. Mention specific experiences that demonstrate your ability to motivate and lead a team, as well as your commitment to exceptional customer service.
Showcase Your Skills: In your application, clearly outline your attention to detail and resilience. Provide examples of how you've successfully managed bar operations and conducted training sessions in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Firmdale Hotels
✨Showcase Your Mixology Skills
As a Bar Supervisor, having excellent knowledge of mixology is crucial. Be prepared to discuss your favourite cocktails and perhaps even demonstrate your skills if asked. This will show your passion for the role and your expertise in the field.
✨Highlight Leadership Experience
Since you'll be leading a team, it's important to share examples of how you've motivated and trained staff in previous roles. Discuss specific situations where you successfully improved service standards or resolved conflicts within your team.
✨Demonstrate Attention to Detail
Attention to detail is key in a luxury venue. Prepare to talk about how you ensure high standards in service and presentation. You might want to mention any systems or checklists you use to maintain quality.
✨Prepare Questions About the Venue
Show your interest in the Haymarket Hotel by preparing thoughtful questions about their bar operations, customer service philosophy, or training opportunities. This not only demonstrates your enthusiasm but also helps you assess if the venue aligns with your career goals.
