Account Manager

Account Manager

Birmingham Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage your own portfolio of clients in commercial insurance.
  • Company: Join a global leading Insurance Broker in central Birmingham.
  • Benefits: Enjoy flexible hybrid working and a generous salary package.
  • Why this job: Be part of a specialist team with excellent career prospects and a vibrant work environment.
  • Qualifications: Previous Commercial Lines and Account Handling experience required.
  • Other info: Fantastic new office facilities and a dynamic team culture.

The predicted salary is between 30000 - 40000 £ per year.

Location

Birmingham

Salary £40000 – £45000 TypePermanent WorkplaceHybrid Ref89141

Recruiter Managing This Role

We are working with an award winning, growing National Waste Management business in the hunt for a Key Account Manager. This business are in growth mode, and are backed by an even larger national brand. They have won several awards over the last decade. NB you must have waste management experience.

Salary depending on experience: 35-40k base, plus circa 5k car allowance, plus company benefits. Home based, remote working or hybrid.

  • Maintaining strong customer relationships and retain and grow existing accounts (including by proactive account management).
  • Complete and maintain an Account Development Plan (ADP),
  • Understand and ensure compliance with the terms of the contract and SLA between the customer and the Company,
  • Meet with the customer regularly to review and continually improve the service,
  • Take ownership of the strategy for retention and growth
  • Identify and communicate risks/threats and solutions promptly,
  • Identify opportunities for cross selling and upselling waste/resource management solutions.
  • Contribute to the timely preparation of financial forecasts and budgets.
  • Assist with the preparation of tenders to potential new customers and existing customers and providing support to submit tenders timeously in accordance with agreed tender process.
  • Represent the Company at external events, conferences, and meetings. Anticipate that meetings with customers and site waste audits will be conducted on a weekly basis.
  • Experience:

  • Proven track record of achieving successful operation, retention, and growth of existing accounts.
  • Extensive experience in customer service/ account management teams.
  • Skills:

  • Strong confident personality with the drive and determination to meet with customers and make a difference.
  • Excellent written/ oral communication, interpersonal and presentation skills.
  • The ability to exhibit innovative thinking, aimed at improving processes and achieving results.
  • Be self-motivated and highly motivated to continually improve service delivery and value. Hold high numeracy skills
  • The ability to manage multiple relationships simultaneously.
  • The ability to prioritise tasks and manage time/ workload efficiently.
  • Effective and efficient at problem solving
  • #LI-SB2

    Account Manager employer: Heat Recruitment

    Join a global leading Insurance Broker in the heart of Birmingham, where you will thrive in a dynamic and supportive work environment. With modern offices and excellent facilities, the company prioritises employee growth through promising career prospects and offers a competitive salary package alongside flexible hybrid working options. This is an exceptional opportunity for those looking to make a meaningful impact within a specialist team while enjoying a rewarding career in commercial insurance.
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    Contact Detail:

    Heat Recruitment Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Account Manager

    ✨Tip Number 1

    Familiarise yourself with the latest trends in commercial insurance. Understanding the current market dynamics and challenges can help you engage in meaningful conversations during interviews, showcasing your expertise and enthusiasm for the role.

    ✨Tip Number 2

    Network with professionals in the insurance industry, especially those who work in commercial lines. Attend industry events or join relevant online forums to build connections that could provide insights or even referrals for the Account Manager position.

    ✨Tip Number 3

    Prepare to discuss specific examples of how you've successfully managed client portfolios in the past. Highlighting your achievements and the strategies you used to maintain strong relationships will demonstrate your capability and fit for the role.

    ✨Tip Number 4

    Research the company culture and values of the insurance broker. Tailoring your conversation to align with their ethos during interviews can set you apart from other candidates and show that you're genuinely interested in being part of their team.

    We think you need these skills to ace Account Manager

    Commercial Lines Broking Experience
    Account Handling Experience
    Excellent Telephone Communication Skills
    Strong Relationship Management Skills
    Client Portfolio Management
    Negotiation Skills
    Problem-Solving Skills
    Attention to Detail
    Time Management
    Adaptability
    Team Collaboration
    Customer Service Orientation
    Dynamic and Positive Attitude

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights your relevant experience in Commercial Lines and Account Handling. Use specific examples to demonstrate your skills in managing client portfolios and developing relationships.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience in commercial insurance and how it aligns with the responsibilities of the Account Manager position.

    Highlight Key Skills: In your application, emphasise your excellent communication skills and dynamic attitude. Provide examples of how you've successfully managed client relationships in the past.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.

    How to prepare for a job interview at Heat Recruitment

    ✨Showcase Your Commercial Lines Experience

    Make sure to highlight your previous experience in Commercial Lines during the interview. Be prepared to discuss specific cases where you successfully managed client portfolios, as this will demonstrate your capability to handle the responsibilities of the role.

    ✨Demonstrate Strong Communication Skills

    Since excellent telephone and communication skills are crucial for this position, practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've effectively communicated with clients or resolved issues in the past.

    ✨Emphasise Relationship Management

    The role requires strong relationship management skills, so be ready to discuss how you've built and maintained relationships with clients. Share specific strategies you've used to develop trust and rapport, which can set you apart from other candidates.

    ✨Exude a Dynamic and Positive Attitude

    A dynamic and positive attitude is essential for success in this role. During the interview, convey your enthusiasm for the position and the company. Share examples of how your positive outlook has helped you overcome challenges in previous roles.

    Account Manager
    Heat Recruitment
    Location: Birmingham
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