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- Tasks: Lead change management and communication for Workday HCM implementation across WPP globally.
- Company: WPP is a creative transformation company with over 100,000 talented people worldwide.
- Benefits: Enjoy a hybrid work model, diverse culture, and opportunities for personal and professional growth.
- Why this job: Join a dynamic team driving impactful change in a global organisation with creative problem-solving.
- Qualifications: Experience in managing transformation projects; Workday HCM knowledge preferred but not essential.
- Other info: This is a 24-month fixed-term contract role based in London.
The predicted salary is between 43200 - 72000 £ per year.
Global Change & Communications Senior Manager (24 months FTC)
London, England, United Kingdom
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.
Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.
WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.
Our people are the key to our success. We\’re committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
Why we\’re hiring:
Lead the Transformation: Senior Manager, Global Change, Communication & Training for Workday HCM (24 months FTC)
WPP is embarking on a transformative journey to revolutionize our Human Capital Management (HCM) processes with Workday. We\’re seeking a dynamic and experienced Senior Manager, Global Change, Comms & Training to spearhead the change management, communication, and training strategy for this critical initiative. This pivotal role will ensure the successful adoption and deployment of Workday HCM across our global organization, driving business value and minimizing disruption.
As the Senior Manager, you\’ll be directly accountable for developing and executing a comprehensive change management plan. You\’ll partner closely with the Global ERP Delivery Lead, Business Deployment Teams, and Process Teams to understand the impact of Workday on our employees and develop targeted interventions to support their transition. This role demands a strategic thinker with exceptional communication, leadership, and project management skills.
What you\’ll be doing:
Drive Global Adoption: Lead Change, Communicate Effectively, and Empower Our People
Strategic Leadership:
- Develop and implement a comprehensive global change management, communication, and training strategy for the Workday HCM implementation.
- Serve as a strategic partner to the Global ERP Delivery Lead, Business Deployment Teams, and Process Teams, providing expert guidance on change management best practices.
- Ensure alignment of change management activities with overall project goals and timelines.
Change Management Execution:
- Conduct thorough impact assessments to identify key stakeholder groups and understand the impact of Workday on their roles and responsibilities.
- Develop and implement targeted change management interventions, including stakeholder engagement, communication campaigns, training programs, and support resources.
- Assess business readiness and develop tangible, measurable plans to increase awareness and activation of new ways of working.
- Provide recommendations considering adoption tolerance and pacing to ensure successful program deployment.
- Partner with Process Owners and People Operations leaders to diagnose implementation impacts and develop appropriate methods for intervention to drive adoption.
Communication & Stakeholder Engagement:
- Develop and execute comprehensive communication campaigns for a variety of stakeholder groups, ensuring clear, consistent, and timely information delivery.
- Build strong relationships with key stakeholders across the organization to foster buy-in and support for the Workday implementation.
- Manage communication channels and ensure effective information dissemination.
Training & Development:
- Oversee the development and delivery of engaging and effective training programs for all Workday users.
- Ensure training materials are tailored to the specific needs of different user groups and are accessible in multiple formats.
- Monitor training effectiveness and make adjustments as needed to ensure optimal learning outcomes.
Project Management & Reporting:
- Manage a holistic implementation, communications, and training workstream, including reporting on activities, risks, issues, and mitigation plans to the program PMO.
- Monitor progress against key milestones and identify potential risks and issues.
- Develop and implement mitigation plans to address risks and issues.
- Provide regular updates to the Global ERP Delivery Lead and other stakeholders on the progress of the change management, communication, and training activities.
What you\’ll need:
- Extensive experience building and managing transformation, communications, and training programs for large, global organizations (HR, IT, or related corporate function preferred).
- Several years leading large-scale, complex, cross-functional technology and transformation projects.
- Workday HCM experience preferred, but experience with any ERP HCM/HRIS Cloud is essential.
- High cultural awareness and appreciation for diversity.
- Preferred experience in an agency/creative/media environment.
- Proven knowledge of transformation management principles, methodologies, and tools (PROSCI or other certifications preferred).
- Ability to translate complex, technical concepts into understandable communications for stakeholder understanding and buy-in.
- Organized, self-directed, capable of managing multiple activities independently, and adaptable to organizational changes.
- Excellent active listening skills with the ability to articulate stakeholder positions into actionable insights.
- Strong relationship-building skills at all organizational levels.
- Demonstrated leadership and influence skills toward a shared vision.
- Resilient, persistent, and driven to succeed.
- Forward-thinking with a holistic approach.
Who you are:
You\’re open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.
You\’re optimistic: We believe in the power of creativity, technology, and talent to create brighter futures for our people, clients, and communities. We approach all that we do with conviction: to try new things and seek the unexpected.
You\’re extraordinary: We are stronger together: through collaboration, we achieve the extraordinary. We are industry pioneers and creative leaders; we deliver the extraordinary every day.
What we\’ll give you:
Passionate, inspired people: We aim to create a culture where people can do extraordinary work.
Scale and opportunity: We offer the chance to influence and complete projects at an industry-leading scale.
Challenging and stimulating work: Unique projects and the chance to work with creative problem solvers. Are you ready for the challenge?
#LI-Onsite
We believe the best work happens when we\’re together, fostering creativity, collaboration, and connection. That\’s why we\’ve adopted a hybrid approach, with teams in the office around four days a week. If you need accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP is an equal opportunity employer and values diversity. We consider all applicants without discrimination and are committed to fostering a respectful culture where everyone feels they belong and can advance in their careers.
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Global Change & Communications Senior Manager (24 months FTC) employer: WPP
Contact Detail:
WPP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Change & Communications Senior Manager (24 months FTC)
✨Tip Number 1
Familiarise yourself with Workday HCM and its functionalities. Understanding the platform will not only help you in interviews but also demonstrate your commitment to the role and your ability to lead the change management process effectively.
✨Tip Number 2
Network with professionals who have experience in change management and transformation projects, especially those who have worked with Workday or similar ERP systems. Engaging with these individuals can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed change initiatives in the past. Highlight your strategic thinking and communication skills, as these are crucial for the Senior Manager role.
✨Tip Number 4
Research WPP's culture and values thoroughly. Being able to articulate how your personal values align with theirs during the interview will show that you're a good fit for their team and committed to their mission.
We think you need these skills to ace Global Change & Communications Senior Manager (24 months FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in change management, communications, and training. Use specific examples that demonstrate your ability to lead transformation projects, especially in large, global organisations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic thinking and leadership skills. Address how your background aligns with WPP's mission and the specific requirements of the Global Change & Communications Senior Manager role.
Highlight Relevant Skills: Emphasise your experience with Workday HCM or similar ERP systems. Include any certifications in transformation management principles, such as PROSCI, and showcase your ability to communicate complex concepts clearly.
Showcase Cultural Awareness: Demonstrate your understanding of diversity and inclusion in your application. Provide examples of how you've successfully engaged with diverse teams and stakeholders in previous roles.
How to prepare for a job interview at WPP
✨Understand the Role and Its Impact
Before the interview, make sure you thoroughly understand the responsibilities of the Global Change & Communications Senior Manager. Familiarise yourself with how this role contributes to the overall transformation at WPP, especially regarding Workday HCM implementation.
✨Showcase Your Change Management Experience
Be prepared to discuss your previous experience in managing change within large organisations. Highlight specific projects where you successfully led communication and training strategies, particularly in technology or HR contexts.
✨Demonstrate Strong Communication Skills
Since effective communication is crucial for this role, practice articulating complex ideas clearly and concisely. Be ready to provide examples of how you've tailored communications for different stakeholder groups in the past.
✨Prepare Questions About Company Culture
WPP values creativity and collaboration, so come prepared with questions that reflect your interest in their culture. Ask about how they foster inclusivity and support employee development, showing that you align with their values.
