Technical Writer

Reporting to the Labelling Localisation Regulatory Manager, as a Technical Writer, you will be responsible for the development of clear, concise, and user-focused documentation that simplifies the complex technical information associated with CMR Surgical’s Versius System for diverse audiences, including regulatory bodies, professional users, and stakeholders. Collaborating with cross-functional teams such as project management, engineering, marketing, and professional education. As a Technical Writer you are responsible for the creation of user-facing materials, such as user materials, training materials, technical specifications, etc. in compliance with local procedures and market-specific regulatory requirements. This work is key to supporting product usability, enhancing customer understanding, aligning with overall business objectives, and ultimately ensuring our ability to successfully commercialise., * Provide accurate, readable, and regulatory compliant materials for CMR Surgical’s Versius Surgical System in line with quality and regulatory requirements.

• Break down technical jargon and process into clear, understandable content. Ensuring suitability of the UK English source materials for translation.

• Work with subject matter experts (SMEs), engineers, marketing, and other stakeholders to gather detailed technical information.

• Analyse feedback from users to identify documentation gaps or areas for improvement.

• Regularly update content to reflect product changes, enhancements, or updates.

• Manage documentation versions to ensure accuracy in fast-changing environments. Retiring outdated content while ensuring it is still accessible for reference if needed.

• Structure content logically with clear headings, sections, and cross-references for ease of navigation.

• Create or include visuals such as diagrams, flowcharts, screenshots to enhance understanding.

• Review documents for grammatical accuracy, clarity, and readability. Ensuring compliance with industry standards and regulations.

We’re a rapidly developing company and roles can change and evolve. You’ll be willing to turn your hand to anything within the regulatory remit that supports the team with delivering its objectives.

We are looking for an exceptional Technical Writer to join our Regulatory Team, based in Cambridge. This role is offered on a hybrid basis, with a minimum of 3 days a week being based in the office., To be successful in this role, you’ll need to have/be:

• Approximately 1-5 years’ experience as a Technical Writer or a similar role.

• Bachelor’s Degree or equivalent in Communications, Journalism, or Professional Writing.

• Familiarity with source and target language challenges, with expertise gained within a highly regulated industry, e.g. Medical Technology or equivalent global and complex organisation.

• Experience of working within a quality and compliance environment and application of policies, procedures, and guidelines.

• Experience with Adobe InDesign and Illustrator, MS Office, Component Content Management Systems (CCMS), Visio, etc.

• Excellent proofreading skills with the ability to identify grammar, spelling, and punctuation errors.

• Strong written and verbal communication skills and meticulous attention to detail.

• Highly organised and able to manage multiple tasks and projects simultaneously.

• Ability to grasp technical topics quickly and explain them to non-experts.

• Ability to gather and validate information from engineers, subject matter experts, or other sources. Anticipating user issues and addressing them in documentation.

• A strong team-player with the ability to engage with all levels of the organisation.

• Choose essential criteria such as qualifications and experience. Do not specify years of experience or use language which alludes to age (i.e. energetic, dynamic, innovative or tech savvy).

It would also be helpful if you have:

• Certificates in Adobe InDesign, Illustrator and Photoshop is desirable.

• Fluency in another language in addition to English is desirable.

• Experience of Lean, Six Sigma or other relevant improvement methodologies.

• Knowledge of surgical robotic systems, software launches, digital products, and ideally advanced vision systems such as ICG.

We offer a competitive salary and a great benefits package including a bonus, non-contributory pension, private healthcare which covers pre-existing conditions, annual personal day for every employee to use however they wish and enhanced global parental leave pay.

We recognise that everyone has a life outside of work and at times we can experience things which are significant and can impact on our working lives. We’ve just launched our Global Parental Leave and Health and Wellbeing leave supporting our colleagues going through the menopause, fertility cycles or pregnancy loss and those going through gender reassignment; allowing them time to look after themselves and those close to them.

CMR can support with travel reimbursement for in-person interviews if you need a taxi for access needs.