Assistant Store Manager
Assistant Store Manager

Assistant Store Manager

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the team in creating unforgettable client experiences and drive sales performance.
  • Company: Join Diesel, a global leader in premium casual fashion with a rich heritage in denim.
  • Benefits: Enjoy a vibrant work culture, opportunities for growth, and employee discounts.
  • Why this job: Be part of an innovative team that values creativity and fosters personal development.
  • Qualifications: Retail experience, strong communication skills, and a passion for fashion are essential.
  • Other info: This role empowers you to lead and inspire while building meaningful relationships.

The predicted salary is between 28800 - 43200 £ per year.

Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.

Responsibilities :

  • Support your colleagues to transform each client experience into dreamlike moments for the client by creating a hand-crafted experience
  • Create a long-term, authentic bond with your colleagues by fostering growth, listening with respect and inclusion
  • Be a liaison – on the sales floor – between your colleagues and the store manager to drive and achieve individual and team objectives and act as a mentor to the team by proactively offering insights, reflections, and experiences
  • Support the Store Manager in driving the store strategy to achieve the best sales performance and creating a hand-crafted 360° experience for the client
  • Actively contribute to the development and implementation of business action plans to enhance sales for each product category and client tier segment
  • Provide excellent and specialized customer service to develop meaningful and loyal client relationships through CRM initiatives
  • Role model best in class sales and self leadership by playing an active role within your team, and take action to solve problems with positive outcomes
  • Actively engage in wider community and seek inspiration from other sectors to form a cohesive team focused on creating an energetic, exciting, innovative and approachable environment
  • Empower and support your colleagues to accomplish tasks effectively and generate enthusiasm and energy to create positive team spirit
  • Build and maintain relationships by instilling a sense of belonging and a positive, forward-thinking mindset

You :

  • Undertake work with a high degree of integrity, leading by example in every situation.
  • Take action and ownership, ensuring a magical client experience while aiming to be a leader, a nurturer, a natural connector with a passion for helping others grow
  • Are a powerful communicator, handling your colleagues and clients with personal care and empathy
  • Are passionate about the client experience with in-depth knowledge of the desires, needs and expectations of clients
  • Communicate and storytelling with conviction, you master the ability to listen and ask the right questions
  • Act and think first of the employee and client relationship
  • Empower team members with autonomy to accomplish tasks effectively and generate enthusiasm for a positive team spirit
  • Think innovatively of new ways of creating value and increasing the client experience

Requirements:

  • Ability to drive business and ensure the concession goals are met
  • Excellent communication, organizational skills with attention of detail and accuracy
  • Genuine interest and love for fashion and styling paired with excellent product knowledge
  • Extensive experience and ability to lead the delivery of a high level of customer service
  • Retail operations, budgeting, planning, customer service, leadership and sales experience required
  • Strong in building and maintaining relationships and able to work with different departments
  • Communicate honestly, openly and constructively
  • Contribute to an inclusive culture of diverse styles and talents working toward a clear purpose

#LI-AR #DSL

About the company

Only The Brave, SpA, commonly known as OTB Group, is an Italian holding multinational corporation specializing in luxury goods, headquartered in Breganze.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at or 407-000-0000.

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Assistant Store Manager employer: OTB

Diesel is an exceptional employer that fosters a vibrant and inclusive work culture, empowering employees to create memorable client experiences while nurturing their personal growth. With a strong commitment to teamwork and innovation, Diesel offers extensive opportunities for career advancement within its global network, making it an ideal place for those passionate about fashion and customer service to thrive.
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Contact Detail:

OTB Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

✨Tip Number 1

Familiarise yourself with Diesel's brand values and product offerings. Understanding their unique approach to fashion will help you connect with the team and demonstrate your passion during interviews.

✨Tip Number 2

Network with current or former employees of Diesel. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage in your application process.

✨Tip Number 3

Prepare examples of how you've successfully led teams or improved customer experiences in previous roles. Being able to share specific stories will showcase your leadership skills and align with the responsibilities of the Assistant Store Manager.

✨Tip Number 4

Stay updated on current fashion trends and Diesel's latest collections. This knowledge will not only impress during interviews but also show your genuine interest in the role and the brand.

We think you need these skills to ace Assistant Store Manager

Excellent Communication Skills
Organisational Skills
Attention to Detail
Customer Service Excellence
Leadership Skills
Retail Operations Knowledge
Sales Experience
Relationship Building
Team Empowerment
Problem-Solving Skills
Fashion and Styling Knowledge
CRM Initiatives Understanding
Innovative Thinking
Empathy and Personal Care

Some tips for your application 🫡

Understand the Role: Before applying, take time to thoroughly understand the responsibilities and requirements of the Assistant Store Manager position at Diesel. Tailor your application to highlight how your skills and experiences align with their expectations.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to drive sales and create exceptional customer experiences.

Write a Tailored Cover Letter: In your cover letter, express your passion for fashion and your understanding of Diesel's brand ethos. Highlight your communication skills and your approach to fostering a positive team environment, as these are key aspects of the role.

Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements such as sales targets met or exceeded, successful team projects, or improvements in customer satisfaction. This will help demonstrate your capability to contribute to Diesel's success.

How to prepare for a job interview at OTB

✨Show Your Passion for Fashion

Make sure to express your genuine interest in fashion and styling during the interview. Share your knowledge about current trends and how they relate to Diesel's brand identity, as this will demonstrate your alignment with their vision.

✨Emphasise Communication Skills

Highlight your ability to communicate effectively with both colleagues and clients. Provide examples of how you've successfully handled customer interactions or team dynamics in the past, showcasing your empathy and personal care.

✨Demonstrate Leadership Qualities

Be prepared to discuss your leadership experience and how you can mentor and empower your team. Share specific instances where you've taken ownership of a situation or driven a team towards achieving goals.

✨Prepare for Scenario Questions

Anticipate questions that may ask how you would handle specific situations on the sales floor. Think about how you would create a memorable client experience or resolve conflicts within the team, and be ready to share your thought process.

Assistant Store Manager
OTB
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