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- Tasks: Lead the team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join a family-run burger restaurant with a commitment to quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and employee discounts.
- Why this job: Be part of a supportive culture that values growth and teamwork.
- Qualifications: Enthusiasm for leadership and customer service is essential.
- Other info: Opportunities for career advancement to Assistant Manager.
The predicted salary is between 28800 - 43200 £ per year.
We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986. In every restaurant, you’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. An achievable bonus scheme worth up to 10% of annual salary ~ An additional Secret Shopper bonus worth up to £2,000 ~ Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000 ~28 Days paid holiday ~ Paid breaks ~ Free burgers, fries and shakes while on shift ~ Life assurance ~ The financial wellbeing app with simple-to-use, flexible benefits built around your pay. Days out and social events Five Guys Perks – employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER YOU’LL BE Responsible for Crew & Quality Control Supporting the General Manager in the delivery of perfect burgers and fries while providing a “above & beyond” experience for your team and customers Ensuring every customer is delighted with their order and their Five Guys experience – You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management AS A SHIFT MANAGER YOU’LL BE ENTHUSIASTIC ABOUT People – Leading from the front and being hands on Customer service If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager
Team Leader Quality Control employer: Five Guys UK
Contact Detail:
Five Guys UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader Quality Control
✨Tip Number 1
Familiarise yourself with Five Guys' values and customer service philosophy. Understanding their commitment to quality and customer satisfaction will help you demonstrate your alignment with their culture during the interview.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully led a team or handled customer complaints. This will showcase your leadership skills and ability to maintain high standards, which are crucial for the Team Leader Quality Control role.
✨Tip Number 3
Research common challenges faced in the fast-food industry, particularly around quality control and customer service. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Five Guys if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Team Leader Quality Control
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Team Leader in Quality Control. Highlight your relevant experience in leadership and customer service.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous management or quality control experience, and include specific examples of how you've led teams or improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your commitment to quality service. Mention why you want to work at Five Guys and how you can contribute to their values and standards.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a role in quality control.
How to prepare for a job interview at Five Guys UK
✨Show Your Passion for Quality
Make sure to express your enthusiasm for maintaining high standards in food quality. Talk about your previous experiences where you ensured that products met quality expectations, as this aligns perfectly with the role's focus on delivering perfect burgers and fries.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to coach and motivate others, as well as how you handle challenges within a team setting. This will show that you're ready to take on the responsibilities of a Shift Manager.
✨Customer Service Focus
Be ready to discuss your approach to customer service. Share specific instances where you went above and beyond to ensure customer satisfaction, as this is crucial for creating a positive dining experience at Five Guys.
✨Understand the Company Values
Familiarise yourself with Five Guys' values and philosophy. During the interview, reference these values and explain how you embody them in your work. This will demonstrate that you are not only a good fit for the role but also for the company culture.
