Salesforce Health Cloud Expert

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As a Salesforce Health Cloud Expert, you will help the customer identify and drive the organization\’s needs for Salesforce foundations.

In this role, you will define the business or technology architecture and plan how large projects will be delivered. You will be responsible for overseeing the solution design and implementation.

In this role, you will contribute to the program and platform centre of excellence vision while advising and articulating program/project strategies on enabling technologies leveraging the Salesforce Platform.

Key responsibilities:

• Identify and drive the organization\’s needs for Salesforce foundations (Health Cloud).
• Take a creative, critical-thinking approach to CRM solution design, creating outside-the-box recommendations to design well-thought-out Salesforce solutions that balance business needs and end-user experience.
• Lead cross-team system design discussions, offering alternate choices, trade-offs, and impact analysis with a focus on long-term solutions.
• Provide guidance on application and integration development best practices, Enterprise Architecture standards, and functional/technical solution architecture, including environment management, testing, and Salesforce Platform.
• Drive the adoption of best engineering development practices across enterprise products and promote the creation of application and technical design documents that align with Salesforce best practices and seamless integrations.
• Provide thought leadership for Salesforce best practices and design patterns, and proactively find opportunities for improvement across the platform.
• Stay ahead of Salesforce and other ecosystem technologies and how their features map to business use cases; promote a culture of knowledge sharing.

Key skills/knowledge/experience:

• Experience in technical strategy and owning projects from end-to-end.
• Expertise with data management: structured and unstructured databases, SQL, and RDBMS technologies, SOA design principles.
• Experience in understanding large code bases, including API design techniques.
• Knowledge in UI/UX, which can be reflected in your work.
• Extensive experience and proficiency in Salesforce platform, including knowledge of Health Cloud, Lightning Platform, and other relevant products.
• Development Skills: Proficiency in Apex, Visualforce, Lightning Components, and other Salesforce-specific technologies for development and solution building.
• Integration Expertise: Experience designing and implementing integrations with third-party systems, utilizing APIs, middleware, and other integration tools.
• Data Management: Strong knowledge of data architecture, data modelling, and data migration strategies, ensuring data quality and integrity.
• Security and Compliance: In-depth understanding of Salesforce security best practices, authentication mechanisms, and compliance with industry regulations.
• Performance Optimization: Skill in identifying and resolving performance bottlenecks, optimizing system responsiveness, and enhancing user experience.
• Technical Documentation: Ability to create comprehensive technical documentation, including solution designs, architectural diagrams, and configuration details.
• Problem-Solving: Strong analytical and problem-solving abilities to address complex technical challenges and provide innovative solutions.
• Adaptability: Willingness to stay current with the latest Salesforce releases, features, and industry trends, and adapt strategies accordingly.
• Business Acumen: Understanding of business processes and the ability to translate business requirements into technical solutions that drive value.
• Strategic Thinking: Capability to align technical solutions with long-term business goals and develop a cohesive Salesforce architecture roadmap.
• Mentorship and Training: Ability to advise and mentor diverse teams and product groups on resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies.

Good to have:

• Good knowledge of the latest trends in technology such as AI and Machine Learning.

* Free services are subject to limitations

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