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- Tasks: Lead outdoor activities and manage a dynamic team at Roadford Lake.
- Company: Join an independent charity dedicated to protecting beautiful lakes and enhancing outdoor experiences.
- Benefits: Enjoy 23 days holiday, a stakeholder pension scheme, and training opportunities in stunning locations.
- Why this job: Make a real impact on people's lives through outdoor engagement and promote health and wellbeing.
- Qualifications: Must have RYA Senior Dinghy/Windsurfing Instructor and relevant outdoor activity qualifications.
- Other info: Flexible working hours including weekends and bank holidays required.
The predicted salary is between 22000 - 30000 £ per year.
SALARY £26,000 per annum. Full time (40 hours per week)
Date Posted: 29/8/2024
Job Purpose:
• As part of the Activity Centre Team, you will drive the business performance and development of our outdoor activities, and camping business at Roadford Lake, ensuring strategic, charitable and financial targets are met or exceeded.
• You will champion our vision – healthy lakes, landscapes and lives.
• You will enable lives to be enhanced from experiencing the outdoors, so that:
• A more diverse range of people and more young people are inspired by and engaged with our places and experiences.
• The health and wellbeing of more people is improved.
The Role
We are looking for an ambitious and highly motivated person to take on this dynamic and exciting role at Roadford Lake near Launceston. Duties will include:
- Deliver the activity program including clubs, courses, taster sessions and other activities.
- Keep to recognised South West Lakes Trust, NGB and HSE safety standards for all activities.
- Assist the Activity Centre Manager in developing a reliable and trustworthy team of well-trained staff at the Centre; maintaining a current list of staff qualifications and details; supporting staff rota administration to ensure adequate staffing at all times.
- Take the lead on the maintenance of site activity equipment and record keeping to South West Lakes Trust and National Governing Body standards.
- Liaise and co-operate with all other water users and operations on site on a day to day basis.
- Work with the Activity Centre Manager to ensure site, buildings and facilities are always maintained to a high standard of cleanliness.
- Assist in raising the profile and development of the Centre through marketing and promotion of the Centre and maintain excellent customer relations.
- Assist the Receptionist team to ensure all day to day enquiries regarding watersports and camping are dealt with, maintaining excellent customer relations.
- Accountable for health and safety of colleagues, customers, contractors and self.
- This role will include working weekends, Bank Holidays and the occasional evening, so a flexible approach to work patterns is required.
About You
• Able to motivate employees to achieve their objectives.
• Able to effectively deal with the general public.
• Proven ability to teach and communicate with customers at all levels.
• Proven, previous experience of working in the outdoor recreation industry.
• Knowledge of water and land based recreational activities.
• Adaptable and enthusiastic.
• Enthusiasm for assisting the general public and excellent customer service skills.
Knowledge, Experience and Skills
• Experience of the delivery and management of on water activities and experiences through tuition, self-launch and equipment hire, including compliance with industry standards and best practice.
• Successfully leading teams and demonstrating delivery in collaboration with others.
• Strong people management experience, including improving and maintaining motivation and engagement within teams.
• Excellent interpersonal, leadership and communication skills.
• Developing, managing and inspiring employees and volunteers.
• Proven experience of safety and safeguarding management and working within systems and procedures.
• Perform routine inspections, repairs, and maintenance tasks.
• Good IT skills and is comfortable with learning new systems.
Behaviours
• Demonstrate South West Lakes Trust values as listed above:
• Take responsibility for the safety of yourself, colleagues, volunteers and customers. Comply with South West Lakes Trust’s Health and Safety policy and defined standards. Ensure safe use of appropriate equipment, develop, implement and follow Risk Assessments and Method Statements.
• Thinking visitor first you will be proactive and innovate to make sure visitors want to return and experience more of what we offer.
• Motivated – a self-starter and team player you will be motivated to achieve more.
• Being aware of your own responsibilities regarding safeguarding and to support our commitment to providing safe environments and working practises, at all times, that promote and protect the safety and welfare of children, young people and adults at risk.
• Be committed to delivering our strategic outcomes:
• Our managed landscapes will be abundant, diverse, and connected;
• Lives will be enhanced from experiencing the outdoors.
Qualifications
Essential:
• RYA Senior Dinghy/Windsurfing Instructor.
• RYA Dinghy and/or Windsurfing Instructor.
• Paddle UK (BC) Paddlesports instructor + SUP.
• Current valid UK driving license.
Desirable:
• RYA; Powerboat instructor, advanced dinghy instructor, race coach, Wing Surf / Foil Instructor.
• ERCA High ropes qualification.
• Archery GB instructor.
• Relevant health and safety qualification.
About us
• As an independent charity, our purpose is to protect special places for people and wildlife; in doing this we care for over 40 inland waters in Cornwall, Devon, Somerset and Dorset. Ranging in size from one to nine hundred acres, the lakes provide unrivalled access to watersports, angling, walking and cycling, and are places you can be active or play and explore all day long. We take great pride in protecting and enhancing these locations for the future and for people to value and enjoy. They provide a perfect setting for a great day out, be it for a stroll, to play, nature watch or enjoy adventurous activities such as stand up paddle boarding, kayaking or sailing.
• We offer a stakeholder pension scheme after 3 months of employment, with a 5% contribution matched by the company, 23 days holiday (plus statutory bank holidays) rising to 25 days after 5 years and 28 after 10, a culture of investing in our employees through training and development and the opportunity to work in some of the most beautiful places in the south west.
To apply please complete and return our application form or to learn more please contact Will Harris –
#J-18808-Ljbffr
Centre Manager employer: Bluedome Outdoor Activities
Contact Detail:
Bluedome Outdoor Activities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager
✨Tip Number 1
Familiarise yourself with the specific outdoor activities offered at Roadford Lake. Understanding the nuances of these activities will not only help you during interviews but also demonstrate your genuine interest in the role and the organisation.
✨Tip Number 2
Network with current or former employees of South West Lakes Trust. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Centre Manager position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've motivated teams in previous roles. This is crucial as the job requires strong people management skills, so having specific examples ready will set you apart.
✨Tip Number 4
Showcase your commitment to health and safety standards in outdoor activities. Be ready to discuss any relevant experiences or certifications that highlight your understanding of safety protocols, as this is a key responsibility of the role.
We think you need these skills to ace Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in outdoor activities and management. Emphasise any leadership roles you've held and specific qualifications like RYA certifications that align with the job requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for outdoor recreation and how it aligns with the organisation's vision. Mention specific experiences that demonstrate your ability to motivate teams and enhance customer relations.
Showcase Relevant Skills: Clearly outline your skills related to health and safety management, team leadership, and customer service. Use examples from previous roles to illustrate how you've successfully managed teams and ensured safety standards.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Bluedome Outdoor Activities
✨Show Your Passion for the Outdoors
Make sure to express your enthusiasm for outdoor activities and how they can positively impact people's lives. Share personal experiences that highlight your connection to nature and how it aligns with the charity's vision.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Discuss specific situations where you motivated staff or volunteers, ensuring everyone worked towards a common goal, especially in outdoor settings.
✨Highlight Safety Awareness
Given the importance of health and safety in this role, be ready to discuss your experience with safety protocols and risk assessments. Provide examples of how you've ensured safety standards were met in past positions.
✨Prepare for Customer Interaction Scenarios
Since dealing with the public is a key part of the job, think of scenarios where you've provided excellent customer service. Be prepared to role-play or discuss how you would handle various customer inquiries or complaints.
