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- Tasks: Lead the guest relations team and ensure exceptional service during night shifts.
- Company: Join Radisson Hotel Group, a global leader in hospitality with over 1,160 hotels worldwide.
- Benefits: Enjoy competitive pay, special travel rates, development opportunities, and 28 days holiday.
- Why this job: Be part of a fun, dynamic team that values your growth and creativity in delivering memorable experiences.
- Qualifications: Flexibility, strong communication skills, and a positive attitude; experience is a plus but not required.
- Other info: Access to leisure facilities and a contributory pension scheme included.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
Radisson Hotel and Conference Centre London Heathrow
Location:
Sipson, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
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Job Reference:
f7954e93472e
Job Views:
3
Posted:
14.07.2025
Expiry Date:
28.08.2025
col-wide
Job Description:
Radisson Hotel Group is one of
the world\’s largest hotel groups with ten distinctive hotel brands, and more
than 1,160 hotels in operation and under development in 95+ countries. The
Group’s overarching brand promise is Every Moment Matters with a signature Yes
I Can! service ethos.
People are at the core of our business success and future. Our people are true
Moment Makers and together we bring the culture, spirit, environment and
opportunities that empower you to be your best, every day, everywhere, every
time. Together, we make Every Moment Matter.
We are now looking for a Night Manager to join our dynamic team here at Radisson Hotel Group!
We focus on you as a person, your skills, talents, and passion – not only on
your resume. Because mindset is what it’s all about. And you can grow the rest
with us. That\’s a promise!
What We Offer Our Night Manager
We aim to be as good a place to work as we are to stay. That is why we offer a
competitive compensation and benefits package, which includes:
• Special rates for our team members, and friends and families while travelling
and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With
us you will benefit from a wide range of development offers supporting your
learning & growth right from your onboarding. This includes an individual
development plan and unlimited access to more than +20K learning modules &
programs through Radisson Academy
• Participate and live Responsible Business every day together with our team
members in the hotel and in the local communities where we work on creating
shared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times *where
applicable
The Night Manager Role
Our guest relations team is the heart of the house, providing a warm
welcome and happy smile, and where we strive to deliver an experience that is
beyond expectation – creating memorable moments for our guests.
• Our Night Managers love the hustle and bustle of life! It’s not just
about check-in and check-out. It’s about everything in-between
• You will manage our guest relations team and lead by example, ensuring all
aspects of the guest journey and experience are anticipated and delivered to
the highest level
• You will exude patience, empathy and have the personality to host the late
show, whilst managing performance and productivity
• As an integral part of the management team, you will work proactively to
ensure guest satisfaction and the smooth running of the guest services
department
As Night Manager, you will join a team that is passionate about
delivering incredible service where we believe that anything is possible,
whilst having fun in all that we do!
Qualities We Are Looking For In Our Night Manager
• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to
getting to know you!
#J-18808-Ljbffr
Night Manager employer: Radisson Hotel and Conference Centre London Heathrow
Contact Detail:
Radisson Hotel and Conference Centre London Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Familiarise yourself with Radisson's core values and service ethos, especially the 'Yes I Can!' attitude. During your interactions, whether in interviews or networking, demonstrate how you embody this mindset in your previous roles.
✨Tip Number 2
Highlight any experience you have in guest relations or hospitality management, even if it's not directly as a Night Manager. Share specific examples of how you've created memorable experiences for guests to showcase your passion for service.
✨Tip Number 3
Network with current or former employees of Radisson Hotel Group. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your problem-solving skills in detail. Think of scenarios where you've had to think on your feet or manage unexpected situations, as these are crucial traits for a Night Manager.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Night Manager position at Radisson Hotel Group. Understand the key responsibilities and qualities they are looking for, such as flexibility, attention to detail, and strong communication skills.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Night Manager role. Emphasise any previous hospitality experience, leadership roles, and examples of exceptional customer service you have provided.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of Radisson's values. Use specific examples to demonstrate how your skills and experiences make you a great fit for the Night Manager position.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in the hospitality sector.
How to prepare for a job interview at Radisson Hotel and Conference Centre London Heathrow
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've had to think on your feet and solve problems creatively. The Night Manager role requires quick thinking, so showcasing your ability to handle unexpected situations will impress the interviewers.
✨Emphasise Teamwork and Leadership
As a Night Manager, you'll be leading a team. Highlight your experience in managing or working within teams, focusing on how you motivate others and ensure smooth operations. Use examples that illustrate your leadership style and ability to foster a positive work environment.
✨Align with Their Values
Familiarise yourself with Radisson's core values, especially their 'Yes I Can!' service ethos. During the interview, relate your personal values and work ethic to theirs, demonstrating that you're not just a fit for the role but also for the company culture.
