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For Companies At a Glance
- Tasks: Coordinate activities and provide top-notch service to retirement homeowners.
- Company: Join Churchill Estates Management, a leader in retirement living with over 220 developments nationwide.
- Benefits: Enjoy 24 days holiday, life assurance, eye care reimbursement, and professional development opportunities.
- Why this job: Make a positive impact on residents' lives while working in a friendly, supportive environment.
- Qualifications: Experience in customer service or administration is essential; must be computer literate.
- Other info: Work part-time, Monday to Friday, with a focus on community and personal connections.
The predicted salary is between 12857 - 12857 £ per year.
About the role
Churchill Estates Management are recruiting for an exceptional Development Manager for our retirement development. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle.
Reporting to the Area Manager, you’ll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you’ll be the trusted, ‘go-to’ person on-site and a \’friendly neighbour\’ for Owners. You will liaise with a range of customers and suppliers, managing
contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more!
This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding.
About you
This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors. A successful Lodge Manager is someone who loves to work ‘front of house’ and is focused on providing a first-class customer service with excellent administration skills.
Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you’ll have an outgoing and friendly personality with a love of people. You’ll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.
To support with the organisation of events and to effectively administer the maintenance of the site, you’ll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook.
How you’ll be rewarded
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people.
However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.
Join us and be part of a professional, award winning, customer focused team.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty
We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.
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Part Time Development Manager - Ashdale employer: Churchill Estates Management Ltd
Contact Detail:
Churchill Estates Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Development Manager - Ashdale
✨Tip Number 1
Familiarise yourself with Churchill Estates Management's values, especially their focus on Trust, Openness, Respect, Communication, and Honesty. During any interactions, whether in interviews or networking, demonstrate how your personal values align with theirs.
✨Tip Number 2
Highlight your experience in customer service and administration by preparing specific examples of how you've positively impacted previous roles. This will show your potential to enhance the lives of the HomeOwners at Ashdale.
✨Tip Number 3
Research the retirement living sector and be ready to discuss current trends or challenges. Showing that you understand the industry will set you apart as a knowledgeable candidate who is genuinely interested in the role.
✨Tip Number 4
Network with current or former employees of Churchill Estates Management if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Part Time Development Manager - Ashdale
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Part Time Development Manager position. Tailor your application to highlight relevant experience in administration, customer service, and any background in retirement living or similar sectors.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant skills and experiences. Emphasise your customer service abilities, administrative skills, and any experience with Microsoft Office applications, as these are crucial for the role.
Write a Strong Cover Letter: In your cover letter, express your passion for providing excellent customer service and your enthusiasm for working with people. Mention specific examples from your past experiences that demonstrate your ability to manage tasks independently and effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for the Development Manager role.
How to prepare for a job interview at Churchill Estates Management Ltd
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to help customers, especially in a retirement living or similar environment.
✨Demonstrate Your Administrative Skills
Since the role requires strong administrative abilities, be prepared to discuss your experience with Microsoft Office applications, particularly Excel and Outlook. You might want to mention any relevant projects where you successfully managed schedules or organised events.
✨Highlight Your People Skills
This position is all about working with people, so be ready to showcase your interpersonal skills. Talk about how you build relationships with clients and colleagues, and provide examples of how you've handled sensitive situations with diplomacy and care.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle various situations on-site. Think of scenarios related to maintenance issues, organising activities, or managing conflicts among residents, and prepare thoughtful responses that demonstrate your problem-solving skills and calmness under pressure.
