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- Tasks: Provide top-notch admin support to private consultants in a prestigious hospital setting.
- Company: Join a leading healthcare provider in Central London, known for excellence and patient care.
- Benefits: Enjoy competitive pay, professional development, and a supportive team culture.
- Why this job: Make a real impact on patient care while working in a dynamic, fast-paced environment.
- Qualifications: Experience as a Medical Secretary with strong organisational and communication skills required.
- Other info: Flexible hours and potential for growth based on performance.
The predicted salary is between 36000 - 60000 £ per year.
1 week ago Be among the first 25 applicants
Location: Central London (Consultant Private Offices within Prestigious Hospital Settings)
Engagement Type: Self-Employed
Hours: Full-time (Monday to Friday, with flexibility required on clinic days)
Rate: Competitive, dependent on experience
About The Role
We are looking for a highly experienced and personable Senior Medical Secretary to provide dedicated support to private consultants operating from exclusive hospital-based consulting rooms in Central London, within the London Bridge and Harley Street areas.
This is a client-facing role based within the consultants\’ private offices at a prestigious hospital location, requiring professionalism, warmth, and excellent communication skills. You will be present on-site during clinic days, ensuring a seamless experience for both patients and clinicians, and will liaise regularly with hospital teams to coordinate bookings and patient care.
Requirements
Key Responsibilities
- Provide comprehensive administrative and secretarial support to consultants, including diary management, clinic preparation, and follow-up coordination.
- Be present in clinic to greet patients, support the consultant, and troubleshoot any on-the-day issues.
- Liaise face to face with hospital bookings teams and other departments to arrange investigations, procedures, or follow-up appointments.
- Draft, proofread, and distribute medical correspondence and reports accurately and promptly.
- Manage patient queries with empathy and professionalism, whether in person, over the phone, or via email.
- Process invoices and take payments directly from patients, managing insurance claims where applicable.
- Maintain and update patient records and documentation in line with data protection and confidentiality requirements.
- Coordinate referrals, test results, and clinical follow-ups to ensure continuity of care.
- Support with practice audits, policy updates, and process improvements where required
Person Specification
Essential
- Proven experience in a Medical Secretary role, ideally within private healthcare.
- Strong knowledge of medical terminology and familiarity with clinical operations.
- Excellent interpersonal skills, with a warm and professional manner for face-to-face patient and hospital staff interaction.
- Highly organised with strong attention to detail and the ability to manage multiple priorities.
- Proficient in Microsoft Office and confident using practice management software (e.g. Carebit, DGL, or similar).
- Comfortable working independently and using initiative in a fast-paced environment.
- Committed to maintaining discretion and confidentiality at all times.
Desirable
- Experience working across multiple hospital sites or specialties.
- Familiarity with private medical insurance processes and billing.
- Leadership skills or prior experience supporting junior secretarial staff
Benefits
What We Offer
- The opportunity to work closely with leading consultants in state-of-the-art hospital environments.
- A varied and rewarding role with real patient impact.
- Professional development opportunities.
- Supportive team culture and scope for progression
- A collaborative working environment focused on delivering outstanding patient care.
- Long-term potential for further work or expansion of hours, depending on performance and clinic growth
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Administrative
-
Industries
IT Services and IT Consulting
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Senior Medical Secretary employer: Private Secretary Group
Contact Detail:
Private Secretary Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Medical Secretary
✨Tip Number 1
Network with professionals in the private healthcare sector, especially those working in Central London. Attend industry events or join relevant online forums to connect with consultants and other medical secretaries who can provide insights and potentially refer you to opportunities.
✨Tip Number 2
Familiarise yourself with the specific hospital environments mentioned in the job description, such as those around London Bridge and Harley Street. Understanding their operations and culture can give you an edge during interviews and help you tailor your approach to fit their expectations.
✨Tip Number 3
Demonstrate your knowledge of medical terminology and clinical operations by staying updated on current trends in private healthcare. This will not only boost your confidence but also show potential employers that you are proactive and committed to your professional development.
✨Tip Number 4
Prepare for the client-facing aspect of the role by practising your interpersonal skills. Role-play scenarios where you interact with patients and consultants, focusing on maintaining professionalism and warmth, which are crucial for this position.
We think you need these skills to ace Senior Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in medical secretarial roles, particularly within private healthcare. Emphasise your knowledge of medical terminology and any specific software you have used.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and professionalism. Mention your ability to manage multiple priorities and provide examples of how you've successfully supported consultants or managed patient interactions.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and proficiency in Microsoft Office. If you have experience with practice management software, be sure to mention it as well.
Showcase Your Experience: Provide specific examples from your previous roles that demonstrate your ability to handle administrative tasks, manage patient queries, and liaise with hospital teams effectively. This will help illustrate your suitability for the role.
How to prepare for a job interview at Private Secretary Group
✨Showcase Your Experience
Make sure to highlight your previous experience as a Medical Secretary, especially in private healthcare settings. Be prepared to discuss specific examples of how you've managed diary schedules, coordinated patient care, and handled administrative tasks efficiently.
✨Demonstrate Interpersonal Skills
Since this role is client-facing, it's crucial to exhibit your excellent communication skills. Practice how you would greet patients and interact with consultants, showcasing your warm and professional manner during the interview.
✨Familiarise Yourself with Medical Terminology
Brush up on medical terminology and clinical operations relevant to the role. Being able to speak confidently about these topics will demonstrate your knowledge and readiness for the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples where you've successfully managed multiple priorities or resolved issues on clinic days, as this will show your capability to thrive in a fast-paced environment.
