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For Companies At a Glance
- Tasks: Join our team as a Rental Sales Agent, providing top-notch customer service and selling our services.
- Company: Europcar is Europe's leading car and van rental company, known for its premium service.
- Benefits: Enjoy competitive pay, discounts on car hire, mobile contracts, and career development opportunities.
- Why this job: Be part of a dynamic team, earn commission, and make a real impact on customer journeys.
- Qualifications: Must have a full, clean driving licence and excellent communication skills; sales experience is a plus.
- Other info: This role is based in Stoke and offers a fast-paced, customer-focused work environment.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Europcar is looking for Rental Sales Agents
You\’ve probably heard of Europcar. You probably think we just rent cars at the airport. We do so much more!
Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our Stoke on Trent location to work as part of our team on the front desk.
You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you\’ll also have the opportunity to earn some serious commission!
What we can offer you:
* Competitive Basic Salary
* Exceptional commission scheme – uncapped bonus potential with on target earnings
* Pension
* Discounted car hire rates across our network
* 20% discount on EE mobile phone contracts*
* Support service through BUPA
* Career progression and development
*forms part of current non contractual benefit offering
What we are looking for:
* Excellent communication and face to face sales skills
* Ability to work as part of a team in a fast-paced environment
* Flexibility in your working hours, including availability during the day, evenings and weekends – our locations can offer you a wide variety of shifts.
* Car rental/sales experience is desirable but not essential (training will be provided)
* A full, clean driving licence
Rental Sales Agent employer: Europcar
Contact Detail:
Europcar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Sales Agent
✨Tip Number 1
Familiarise yourself with Europcar's services and products. Understanding what they offer will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills. Since the role is heavily focused on customer interaction, consider role-playing scenarios where you handle various customer inquiries or objections to showcase your ability to provide excellent service.
✨Tip Number 3
Research the local market and competitors. Being aware of what other rental companies are doing can give you an edge in discussions about how to attract customers and improve sales strategies.
✨Tip Number 4
Prepare examples of how you've met targets or handled challenging situations in previous roles. This will help you illustrate your sales abilities and teamwork skills, which are crucial for the Rental Sales Agent position.
We think you need these skills to ace Rental Sales Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Rental Sales Agent at Europcar. Highlight your customer service experience and ability to work in a fast-paced environment in your application.
Tailor Your CV: Customise your CV to reflect the skills and attributes mentioned in the job description. Emphasise your communication skills, teamwork experience, and any sales achievements that demonstrate your ability to meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for Europcar and how your background aligns with their values and goals.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Europcar
✨Showcase Your Customer Service Skills
As a Rental Sales Agent, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you provided exceptional service or resolved customer issues effectively. This will demonstrate your ability to excel in a customer-facing role.
✨Understand the Product Range
Familiarise yourself with Europcar's services and additional products. Being knowledgeable about what you can offer will not only help you answer questions confidently but also show your enthusiasm for the role and the company.
✨Demonstrate Teamwork
Europcar values teamwork, so be ready to discuss how you've successfully worked in a team environment before. Share specific instances where collaboration led to achieving targets or improving customer satisfaction.
✨Prepare for Sales Scenarios
Since the role involves sales, practice handling common sales scenarios or objections. Think about how you would upsell additional products while maintaining a focus on customer needs, as this will highlight your sales acumen.
