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- Tasks: Educate and support teams on IT systems through training sessions and materials.
- Company: Join a dynamic firm that values innovation and professional growth.
- Benefits: Enjoy a hybrid work schedule and opportunities for personal development.
- Why this job: Make an impact by enhancing IT skills and supporting a collaborative culture.
- Qualifications: 3-4 years in IT training, strong communication skills, and video editing experience required.
- Other info: Travel to different offices may be necessary; ideal for proactive team players.
The predicted salary is between 36000 - 60000 £ per year.
Reporting to the IS Learning Manager, the IS Trainer will be responsible for the education and support of our various IT systems used across the firm. This position offers a hybrid work schedule, with a minimum of three days in the office.
Main responsibilities
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Deliver IT induction training, providing new starters with a good understanding of core applications.
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Deliver 1-1 and group training sessions both virtually and in a classroom environment.
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Create and maintain training materials to reflect system upgrades and changes.
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Create how to video guides.
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Evaluate and report on the effectiveness of training delivered.
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Maintain a comprehensive support knowledge base for use by business systems support services as well as providing self-serve help for the users.
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Assist in identifying future training needs within the business.
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Train the trainer.
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Communicate effectively acting as a key communicator with users, team members and the department.
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Assist the IS Department in delivering the overall IS service during onsite visits, including logging issues and directing them to the appropriate person, representing the team, understanding how the business utilises the system, and identifying efficiency gains.
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Participate in department projects as and when required.
A minimum of 3-4 years professional experience in an IT/IS training role. Must be able to prioritise and work effectively under pressure. Travel to other Shoosmiths Offices will be required.
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Experience of working in the legal or professional service sector and training on legal IT systems.
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Confident in delivering in front of an audience.
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Confident in delivering virtually.
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Able to communicate with people at all levels within the organisation.
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Self-motivated, enthusiastic team player with a proactive approach to their work.
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Up-to-date knowledge of latest training and development methods, processes, and systems.
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Experience of using video editing software such as Camtasia.
IT Trainer employer: Shoosmiths LLP
Contact Detail:
Shoosmiths LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Trainer
✨Tip Number 1
Familiarize yourself with the specific IT systems used in the legal sector. Understanding these systems will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your presentation skills, both in-person and virtually. Since the role requires delivering training sessions, being confident and engaging in front of an audience is crucial.
✨Tip Number 3
Showcase your experience with video editing software like Camtasia. If you have examples of training materials or video guides you've created, be ready to discuss them.
✨Tip Number 4
Network with professionals in the legal and IT training fields. Engaging with others in the industry can provide insights into the role and may even lead to referrals.
We think you need these skills to ace IT Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT training, especially in the legal or professional service sector. Emphasize your ability to deliver training both in-person and virtually.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the responsibilities listed. Mention specific examples of how you've successfully delivered training and created training materials in the past.
Showcase Your Communication Skills: Since effective communication is key for this role, provide examples in your application that demonstrate your ability to communicate with various stakeholders at different levels within an organization.
Highlight Technical Proficiency: Mention your experience with video editing software like Camtasia and any other relevant IT systems you are familiar with. This will show that you are equipped to create engaging training materials and video guides.
How to prepare for a job interview at Shoosmiths LLP
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in IT training roles. Highlight specific examples where you successfully delivered training sessions, both in-person and virtually, and how you adapted your methods to suit different audiences.
✨Demonstrate Communication Skills
Since effective communication is key for this role, practice articulating your thoughts clearly. You might be asked to explain a complex IT concept during the interview, so think about how you would break it down for someone with less technical knowledge.
✨Familiarize Yourself with Legal IT Systems
If you have experience in the legal or professional service sector, make sure to mention it. If not, do some research on common legal IT systems and be ready to discuss how you would approach training users on these systems.
✨Prepare for Practical Demonstrations
You may be asked to demonstrate your training techniques or create a short training video as part of the interview process. Familiarize yourself with video editing software like Camtasia and be ready to showcase your ability to create engaging training materials.
