At a Glance
- Tasks: Manage operational logistics and ground services for flights, ensuring smooth communication.
- Company: Join Vista Flight Support, the leading on-demand charter operator in business aviation.
- Benefits: Enjoy flexible work options, including remote and hybrid roles, plus career growth opportunities.
- Why this job: Be part of a global team, making an impact in the fast-paced world of aviation.
- Qualifications: Deep knowledge of Business Aviation and strong English communication skills required.
- Other info: Opportunities for advancement into planning, systems specialization, or management roles.
The predicted salary is between 36000 - 60000 £ per year.
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Flight Support Agent
Requisition ID 2024-4093 | Location Farnborough Airport | Position Type Permanent Full-Time | Work Base Onsite / Office | Category Vista Flight Support
Job Profile
Vista Flight Support is a service provider to all operating partners within the Vista group — the world’s number one on-demand charter operator, offering asset-light solutions covering all aspects of business aviation. Our clients have flown to over 1,900 airports across 96% of the world\’s countries.
We provide operating and planning systems, as well as services related to flight preparation, including flight and route planning, trip support services, ground arrangements, permits, and fuel for an international fleet of over 360 aircraft.
As our horizons expand, Vista Flight Support seeks highly motivated Flight Support Agents to join our global team. Reporting to the Head of Vista Flight Support, you will collaborate with Vista’s operating partners across FAA and EASA regulatory environments, including VistaJet Limited, XOJET Aviation, Jet Edge, VistaJet GmbH, and others.
You will have the opportunity to maintain work-life balance with options for remote, hybrid, or office work across multiple global locations after training. Starting as a Flight Support Agent, you can advance within the Vista group into roles such as in-flight planning, systems specialization, or management.
Your Responsibilities
The main role of the Flight Support Agent is to manage all operational logistics and ground services for flights. Your duties include:
- Maintaining and updating Vista’s proprietary Operations system, Global View, ensuring smooth communication with partner AOCs, Tactical teams, Sales, and Client Services;
- Arranging ground handling services, airport slots, and fuel as required;
- Liaising with external providers such as handling agents, FBOs, fuel suppliers, Civil Aviation Authorities, and customs;
- Requesting overflight and landing permits;
- Submitting flight, crew, and passenger information to customs and border agencies;
- Providing real-time flight status updates during planning stages;
- Coordinating with Tactical Controllers on flight preparation status and addressing discrepancies;
- Ensuring all tasks are completed efficiently, safely, and with client satisfaction.
Required Skills, Qualifications, and Experience
- Deep knowledge of Business Aviation, especially Ground Operations, Flight Dispatch, or Flight Planning;
- Strong attention to detail, accuracy, and punctuality under pressure;
- Excellent English communication skills for stakeholder engagement.
We offer growth opportunities within the Vista group, allowing you to develop and shape your career. Join us if you want to be part of a global, innovative team.
Please note: If you are not a passport holder of the country for this vacancy, a work permit may be required. For more information, check our Blog.
Applications should be submitted via the \’Apply now\’ button. Do not include bank or payment details in your application.
Created on 24/06/2025 by TN, United Kingdom
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Flight Support Agent employer: VistaJet
Contact Detail:
VistaJet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Support Agent
✨Tip Number 1
Familiarise yourself with the specific regulations and procedures of both FAA and EASA. Understanding these regulatory environments will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the business aviation sector, especially those who work in flight support or dispatch roles. Engaging with industry experts can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on the latest trends and technologies in flight planning and ground operations. Showing that you are proactive about learning can set you apart from other candidates.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle various operational challenges, as this will showcase your problem-solving skills and ability to work under pressure.
We think you need these skills to ace Flight Support Agent
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Flight Support Agent. Familiarise yourself with the specific tasks mentioned in the job description, such as managing operational logistics and liaising with external providers.
Tailor Your CV: Customise your CV to highlight relevant experience in business aviation, ground operations, or flight planning. Emphasise skills like attention to detail and communication, which are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the aviation industry and your understanding of the company's operations. Mention how your background aligns with the requirements and express your enthusiasm for joining the Vista team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at VistaJet
✨Know Your Aviation Basics
Make sure you brush up on your knowledge of business aviation, especially ground operations and flight planning. Being able to discuss these topics confidently will show that you're serious about the role.
✨Demonstrate Attention to Detail
Since the job requires strong attention to detail, prepare examples from your past experiences where your accuracy and punctuality made a difference. This will highlight your suitability for the position.
✨Practice Your Communication Skills
As excellent English communication skills are essential, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to get comfortable with stakeholder engagement scenarios.
✨Show Enthusiasm for Growth
Vista Flight Support offers growth opportunities, so express your eagerness to develop within the company. Share your career aspirations and how you see yourself advancing in the aviation industry.