Housing Officer

Housing Officer

Hackney Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support tenants, manage anti-social behaviour, and conduct property inspections.
  • Company: Join Waltham Forest Council, dedicated to high-quality housing services.
  • Benefits: Opportunity for ongoing engagement and impactful community work.
  • Why this job: Make a difference in your community while developing valuable skills.
  • Qualifications: Over 2 years of experience in housing or related fields required.
  • Other info: Temporary position with potential for long-term involvement.

The predicted salary is between 28800 - 43200 £ per year.

Please only apply if you have over 2 years experience in the relating field.

Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer!

At Waltham Forest Council, we're dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis.

As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include:

  • Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency.
  • Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community.
  • Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance.
  • Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations.
  • Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations.

We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential.

If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Officer with Waltham Forest Council.

Housing Officer employer: Ackerman Pierce Ltd

Waltham Forest Council is an excellent employer for those looking to make a meaningful impact in their community. With a strong commitment to high-quality housing services, we foster a supportive work culture that values collaboration and employee growth. Our team enjoys the unique advantage of working in a vibrant area, with opportunities for ongoing engagement and professional development in a role that truly makes a difference.
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Contact Detail:

Ackerman Pierce Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Familiarise yourself with the specific housing policies and regulations in Waltham Forest. Understanding local laws and procedures will not only help you in the role but also demonstrate your commitment and knowledge during interviews.

✨Tip Number 2

Network with current or former Housing Officers in your area. They can provide valuable insights into the role and the challenges faced, which can help you prepare for potential interview questions.

✨Tip Number 3

Showcase your experience in managing anti-social behaviour cases. Be ready to discuss specific examples of how you've successfully resolved conflicts or improved community relations in your previous roles.

✨Tip Number 4

Prepare to highlight your organisational skills and ability to manage multiple tasks effectively. Think of examples where you've successfully juggled various responsibilities, as this is crucial for a Housing Officer.

We think you need these skills to ace Housing Officer

Customer Service Skills
Conflict Resolution
Empathy
Tenancy Law Knowledge
Anti-Social Behaviour Management
Property Inspection Skills
Organisational Skills
Communication Skills
Problem-Solving Skills
Team Collaboration
Attention to Detail
Time Management
Report Writing
Regulatory Compliance Knowledge

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasise your over 2 years of experience in housing or related fields. Use specific examples from your past roles that demonstrate your skills in tenancy management, anti-social behaviour resolution, and property inspections.

Tailor Your CV: Customise your CV to align with the job description. Focus on your organisational skills, customer service experience, and problem-solving abilities. Use keywords from the job listing to make your application stand out.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community service and your commitment to providing high-quality housing services. Mention why you are interested in this temporary position and how you can contribute to the team.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Ackerman Pierce Ltd

✨Showcase Your Experience

Since the role requires over 2 years of experience, be prepared to discuss specific examples from your past roles. Highlight your achievements in housing management, particularly in areas like tenancy enforcement and anti-social behaviour management.

✨Demonstrate Empathy

As a Housing Officer, you'll need to handle sensitive situations with care. During the interview, share instances where you've successfully managed difficult conversations or resolved conflicts, showcasing your ability to empathise with tenants.

✨Highlight Organisational Skills

The job demands strong organisational skills. Be ready to explain how you prioritise tasks and manage your time effectively, especially when dealing with multiple tenancies or inspections simultaneously.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face as a Housing Officer and prepare thoughtful responses that demonstrate your proactive approach to resolving issues.

Housing Officer
Ackerman Pierce Ltd
Location: Hackney
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