At a Glance
- Tasks: Support various departments, handle customer service, and manage orders efficiently.
- Company: Join a well-established distributor of medical products in Newcastle under Lyme.
- Benefits: Enjoy 25 days annual leave, a company bonus after 12 months, and flexible hours.
- Why this job: Be part of a dynamic team in a meaningful industry with opportunities for growth.
- Qualifications: Previous admin experience in logistics, Excel proficiency, and familiarity with SAP or Xero preferred.
- Other info: Full training provided; perfect for those passionate about exceptional customer service.
The predicted salary is between 23000 - 27000 £ per year.
We are recruiting for a Administrator to join a well established distributor of medical products based in Newcastle under Lyme. This is a full time permanent office based role working Monday to Friday 9am-5pm (8am-4pm considered) offering a salary of £27-30k per annum plus 25 days annual leave, company bonus after 12 months service and more!
As Sales Administrator you will be supporting across all departments of the business including the support of a new venture too! working in a small team supporting operations your role will involve handling customer service and sales team enquiries efficiently and professionally.
Key Responsibilities Include
- Placing orders with suppliers and entering them into the system
- Following up on delivery times with suppliers
- Processing all incoming stock and verifying items against part numbers
- Issuing shipping notes
- Managing diaries for the management team and booking appointments as required
- Raising invoices and chasing outstanding payments
- Resolving customer enquiries and complaints promptly and accurately
- Addressing customer order discrepancies
- Assisting with administrative tasks such as quotations, sample requests, literature requests, and travel arrangements
To Excel In This Role, Candidates Should Possess
- Previous administration experience within a logistics or distribution environment in a Sales Administrator role or similar
- Proficiency in Excel functions
- Familiarity with SAP or Xero would be advantageous, although full training will be provided
This Sales Administrator role is perfect for someone who thrives in a dynamic environment and is committed to delivering exceptional customer service. If you are looking for a role that offers both flexibility and the chance to contribute to a leading organisation in the medical supplies industry, this could be the perfect fit for you.
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
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Sales Administrator employer: FreeSpirits
Contact Detail:
FreeSpirits Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the medical products industry. Understanding the specific products and services offered by the company can give you an edge during interviews, showing your genuine interest and commitment to the role.
✨Tip Number 2
Brush up on your Excel skills. Since proficiency in Excel is a key requirement, consider taking a quick online course or tutorial to enhance your abilities, especially in functions that are commonly used in administrative roles.
✨Tip Number 3
Network with current or former employees of the company. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare for common interview questions related to customer service and administration. Think of specific examples from your past experience that demonstrate your problem-solving skills and ability to handle enquiries efficiently.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration, particularly within logistics or distribution. Emphasise any roles where you've handled customer service and sales inquiries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Administrator role. Mention specific skills like proficiency in Excel and any familiarity with SAP or Xero, even if you haven't used them extensively.
Highlight Key Responsibilities: In your application, refer to the key responsibilities listed in the job description. Discuss how your previous experiences align with tasks such as placing orders, managing diaries, and resolving customer enquiries.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at FreeSpirits
✨Showcase Your Administration Skills
Make sure to highlight your previous administration experience, especially in logistics or distribution. Be prepared to discuss specific examples of how you've efficiently handled customer service and sales team enquiries in the past.
✨Demonstrate Proficiency in Excel
Since proficiency in Excel functions is crucial for this role, brush up on your skills before the interview. Be ready to discuss how you've used Excel in previous roles, perhaps mentioning any specific functions or tasks you excelled at.
✨Familiarise Yourself with SAP or Xero
While full training will be provided, having a basic understanding of SAP or Xero can set you apart from other candidates. Do some research on these systems and be prepared to discuss how you would approach learning them quickly.
✨Prepare for Customer Service Scenarios
As the role involves resolving customer enquiries and complaints, think of examples where you've successfully managed difficult situations. Practising your responses to potential customer scenarios can help you demonstrate your commitment to exceptional customer service.