Training Support Assistant

Are you passionate about providing excellent customer service and supporting training activities? Our client, is seeking a Training Support Assistant to join their team based in Tipton. As a Training Support Assistant, you will play a vital role in assisting the Training Support Manager and delivering a seamless training experience for their team members and customers. Summary: Start date: ASAP Duration: 12 months Location: Tipton, DY4 Pay Rate:£18.75 per hour Hours: 30 – 37 hours per week Monday to Friday – Hybrid after 3 monthsMain Responsibilities: Collaborate closely with a team of Training Support Assistants to ensure smooth operations Accurately deliver KPIs and meet performance targets within agreed deadlines Handle internal and external course bookings and administration, including scheduling trainers' programmes and booking training rooms Create and issue course joining instructions, update systems accurately, and manage financial processes such as raising purchase orders and receipts Provide reception duties and deliver excellent customer service across various communication channels Utilise Microsoft Word, Excel, and Outlook effectively Demonstrate flexibility and a proactive attitude to assist the Training Support Manager with various training activities Candidate Requirements: Dedication to providing outstanding customer service Excellent verbal and written communication skills to engage with colleagues, internal and external customers Strong team player with the ability to work independently and be self-motivated Proficient in Microsoft Word, Excel, and Outlook Flexible approach to support the Training Support Manager Prioritise work effectively and meet deadlines consistentlyIf you thrive in a dynamic environment, have a passion for customer service, and enjoy supporting training activities, apply now to join our client's team as a Training Support Assistant. Take the first step towards a rewarding career with their organisation. Apply today! If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser