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- Tasks: Assist in running the Aftercare department and liaise with clients daily.
- Company: Join mtc, a fast-paced and dynamic company focused on customer service.
- Benefits: Gain a recognised SVQ Customer Service Qualification while working.
- Why this job: Perfect for those eager to learn and grow in a supportive environment.
- Qualifications: Strong communication skills and a willingness to learn are essential.
- Other info: This is an apprenticeship role based in Dundee.
The role will consist of liaising with clients and team members on a daily basis, gathering feedback and working closely with the Aftercare team internally.
The ideal candidate will be interested in web, willing to take instruction and willing to learn. Strong communication skills are required both written and verbally.
mtc is a fast moving and exciting place to work, so if you feel that you could fit into our team send us your CV. This role will also come with a SVQ Customer Service Qualification as part of the Apprenticeship.
Account Manager (Apprenticeship) employer: mtc.
Contact Detail:
mtc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (Apprenticeship)
✨Tip Number 1
Research the company and its Aftercare department thoroughly. Understanding their values, mission, and the specific services they offer will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios with friends or family. This will help you articulate your thoughts clearly and confidently, which is crucial for liaising with clients.
✨Tip Number 3
Show your eagerness to learn by preparing questions about the role and the Aftercare team. This demonstrates your interest and willingness to grow within the company.
✨Tip Number 4
Network with current or former employees of mtc on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Apprentice Account Manager role.
We think you need these skills to ace Account Manager (Apprenticeship)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Apprentice Account Manager position. Tailor your application to highlight how your interests and skills align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and education. Emphasise any customer service experience or communication skills that relate to the role.
Write a Strong Cover Letter: Include a cover letter that expresses your enthusiasm for the position and the company. Mention your eagerness to learn and how you can contribute to the Aftercare team. Be sure to convey your strong communication skills.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at mtc.
✨Show Your Enthusiasm for Learning
As an Apprentice Account Manager, it's crucial to demonstrate your eagerness to learn. Be prepared to discuss how you’ve approached learning in the past and express your excitement about gaining new skills in the role.
✨Highlight Your Communication Skills
Strong communication is key for this position. During the interview, provide examples of how you've effectively communicated with clients or team members in previous roles or experiences, showcasing both your verbal and written skills.
✨Prepare Questions About the Aftercare Team
Show your interest in the role by preparing thoughtful questions about the Aftercare team and their processes. This not only demonstrates your enthusiasm but also your understanding of the importance of client relationships.
✨Demonstrate Your Outgoing Nature
Since the role requires an outgoing personality, be sure to convey your friendly and approachable nature during the interview. Share anecdotes that highlight your ability to connect with others and work collaboratively in a team environment.
