At a Glance
- Tasks: Lead a vibrant team, drive sales, and create an amazing shopping experience for customers.
- Company: Join River Island, a beloved brand with a bright future and a diverse team.
- Benefits: Enjoy a 50% staff discount, generous bonuses, and a supportive family hub.
- Why this job: Be part of a culture that values kindness, progression, and community support.
- Qualifications: Previous Store Manager or experienced Deputy Manager required; strong leadership and communication skills essential.
- Other info: Commitment to employee safety and well-being, with a focus on personal development.
The predicted salary is between 28800 - 43200 £ per year.
We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.
This is what a career at River Island is like. And this is where yours starts.
Department
Retail Management
Employment Type
Permanent – Full Time
Location
Wrexham
Workplace type
Onsite
What We Are Looking For…
- Drive sales & maximise profit – you will be responsible for identifying opportunities to increase your store\’s contribution. From ensuring you implement company layout to a high standard to analysing your reports, you will be accountable for the success of your branch. Conducting daily floor walks & delegating effectively, you will be on top of competitor activity and will communicate trade feedback to all levels.
- Connect with our customers – you will ensure every customer receives a world-class shopping experience in your store! Leading by example, you will motivate your team to give genuine service to our customers & encourage them to maximise opportunities to up-sell across all areas of the store.
- Recruit & retain the best talent – you will be passionate about your team & will be responsible for their career development. You will recruit the best team for your store & will invest your time to train & coach them, driving succession through your branch, creating future managers for the business. You will also play a key role in managing the performance of your team.
- Control costs & manage loss prevention – you will drive productivity of your team by effectively managing your payroll, having the right people in the right place at the right time. You will ensure your team protects profit by deterring theft through service. You will be responsible for ensuring your store is operationally sound with effective stock management controls in place.
- Have a proven track record in managing store KPIs including sales, payroll, controllable costs, stock loss and service.
- Be a great communicator across all levels.
- Have great leadership skills.
- Be passionate about delivering a world-class experience to our customers.
- Have previous experience at Store Manager level or be an experienced Deputy Manager looking for your next step up.
This Is For You…
- Discount– Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
- RI Rewards – Reducing Islanders\’ everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway! On top of this, you will also be entitled to a generous bonus scheme.
- Island culture – Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
- Family Hub – Every family is unique; we support Islanders with all different family setups, including enhanced maternity, paternity, adoption & fertility treatments.
- Giver Island – Give as you earn scheme, a ‘Giver Island’ day each year, and matched funding.
- Opportunities – Progression focus throughout Retail & Head Office. Support with upskilling skills through on-the-job training and qualifications.
- Pension – A contributory private pension scheme.
- Holiday – 28 days (UK) / 30 days (ROI) paid holiday, inclusive of Bank Holidays. Additional holiday options available upon request.
Keeping You Safe…
At River Island, we are committed to safeguarding all our employees regardless of age or job role. We fulfill our obligations under the Prevent duty to stop extremism and extremist views from materialising in our business. We promote British Values, including democracy, the rule of law, individual liberty, and mutual respect and tolerance of different faiths and beliefs.
Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.
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Created on 25/06/2025 by TN United Kingdom
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Store Leader employer: River Island
Contact Detail:
River Island Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader
✨Tip Number 1
Familiarise yourself with River Island's brand values and culture. Understanding what makes the company unique will help you connect with the team during your interview and demonstrate that you're a good fit for their environment.
✨Tip Number 2
Prepare to discuss your previous experience in managing store KPIs. Be ready to share specific examples of how you've driven sales, managed costs, and improved customer service in your past roles.
✨Tip Number 3
Showcase your leadership skills by preparing anecdotes that highlight your ability to motivate and develop a team. River Island values strong leaders, so be sure to convey your passion for nurturing talent.
✨Tip Number 4
Research the local market and competitor activity in Wrexham. Being knowledgeable about the retail landscape will allow you to speak confidently about strategies you could implement to enhance store performance.
We think you need these skills to ace Store Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you've driven sales and maximised profit. Use specific examples to demonstrate your achievements in managing store KPIs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering a world-class customer experience. Mention how your leadership skills have positively impacted your previous teams and how you plan to recruit and develop talent at River Island.
Showcase Your Communication Skills: Since the role requires great communication across all levels, provide examples in your application of how you've effectively communicated with team members and customers in past positions.
Highlight Your Problem-Solving Abilities: Discuss any experiences where you've successfully managed costs or improved operational efficiency. This could include strategies you've implemented to deter theft or enhance stock management controls.
How to prepare for a job interview at River Island
✨Show Your Sales Savvy
As a Store Leader, you'll need to demonstrate your ability to drive sales and maximise profit. Prepare examples of how you've successfully increased sales in previous roles, and be ready to discuss strategies you would implement at River Island.
✨Connect with Customer Experience
Highlight your passion for delivering exceptional customer service. Share specific instances where you led a team to enhance the shopping experience, and explain how you would motivate your team to do the same at River Island.
✨Emphasise Leadership Skills
Your leadership abilities are crucial for this role. Be prepared to discuss your management style, how you develop talent within your team, and any successful initiatives you've led to improve team performance.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to retail management. Be ready to talk about how you've managed KPIs like sales, payroll, and stock loss in the past, and how you plan to maintain these metrics at River Island.