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For Companies At a Glance
- Tasks: Support our sales team by managing customer quotes, orders, and contracts with precision.
- Company: Join Ingram Micro, a global leader in IT distribution and cyber security solutions.
- Benefits: Enjoy competitive pay, commissions, incentives, and comprehensive training programs.
- Why this job: Be part of a collaborative team where your skills make a real impact on customer satisfaction.
- Qualifications: Previous admin experience, strong communication skills, and a basic understanding of sales principles required.
- Other info: Opportunity for growth in a fast-paced environment with access to extensive technology learning resources.
The predicted salary is between 30000 - 42000 £ per year.
Internal Job Title: Quote and Config Specialist Quote and Configuration Specialist About the Role: Are you a highly organised individual who thrives on keeping things running smoothly? As a Quote & Configuration Specialist, you’ll play a vital role in supporting our sales team, ensuring customer quotes, orders, and contracts are handled efficiently and accurately. This is a fantastic opportunity to join a collaborative team where your attention to detail and administrative skills will make a real difference. Whether you’re looking to build on existing experience or take the next step in your career, this role offers the chance to grow and develop in a supportive and fast-paced environment. As a Quote and Configuration Specialist you will: * Managing day-to-day administration of customer accounts with precision and care. * Validating and maintaining essential documentation and electronic records. * Processing customer quotes, orders, and contracts efficiently to meet deadlines. * Supporting cross-selling and upselling of our products and services. * Liaising with sales, technical, and logistics teams to address customer inquiries and ensure smooth operations. * Monitoring order progress, resolving order-related issues, and providing timely updates to stakeholders. * Continuously improving product knowledge to enhance profitability and customer satisfaction. In order to set you up for success we are looking for the following skills and experience: * Previous experience in an administrative role, ideally within a sales or customer service setting. * Strong communication skills, both verbal and written, to connect effectively with customers and internal teams. * Excellent problem-solving and analytical abilities to handle challenges proactively. * The ability to work independently while contributing to team goals. * Basic understanding of sales principles and customer service practices. * Familiarity with CRM or ERP systems and an interest in technology (a plus but not required). Who We Are Ingram Micro Cyber Security Business Unit is a value-added distributor that accelerates the growth of Reseller and Managed Services Partners globally. We offer access to a global marketplace, expertise, solutions, and enablement programs that empower organizations to configure, provision, and manage technologies confidently and easily. As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics, technical and financial support, managed and cloud-based services, and product aggregation and distribution. Serving over 150 countries on six continents, we boast the world's most comprehensive portfolio of IT products and services. Make an application to join the team! None of this is achievable without great people, with a complete customer focus.Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer an excellent base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning. vices
IT Sales Support Administrator employer: Ingram Micro
Contact Detail:
Ingram Micro Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Sales Support Administrator
✨Tip Number 1
Familiarize yourself with the sales process and customer service practices. Understanding these principles will help you communicate effectively with the sales team and customers, showcasing your proactive approach.
✨Tip Number 2
Brush up on your organizational skills. As a Quote & Configuration Specialist, being detail-oriented is crucial. Practice managing multiple tasks efficiently to demonstrate your ability to handle the day-to-day administration of customer accounts.
✨Tip Number 3
If you have experience with CRM or ERP systems, be ready to discuss it! Even if it's basic knowledge, showing your interest in technology can set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your problem-solving skills. Think of examples where you've successfully resolved issues in previous roles, as this will highlight your analytical abilities and readiness to tackle challenges.
We think you need these skills to ace IT Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight relevant experience in administrative roles, particularly in sales or customer service settings. Emphasize your organizational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and problem-solving abilities. Mention specific examples of how you've successfully managed customer accounts or processed orders in the past.
Highlight Technical Skills: If you have experience with CRM or ERP systems, be sure to mention it. Even if it's basic knowledge, showing an interest in technology can set you apart from other candidates.
Show Enthusiasm for the Role: In your application, express your excitement about the opportunity to support the sales team and contribute to customer satisfaction. Highlight your desire to grow and develop within a collaborative environment.
How to prepare for a job interview at Ingram Micro
✨Show Your Organizational Skills
As a Quote and Configuration Specialist, being organized is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to keep things running smoothly.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've effectively communicated with customers and internal teams in previous positions.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in administrative roles and how you resolved them. Highlight your analytical skills and proactive approach to problem-solving, as these are crucial for handling customer inquiries and order-related issues.
✨Familiarize Yourself with Sales Principles
Even if you don't have extensive sales experience, showing a basic understanding of sales principles can set you apart. Research common sales practices and be prepared to discuss how you can support cross-selling and upselling efforts within the team.
