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- Tasks: Lead and inspire a team while managing daily shop operations.
- Company: Join DEBRA, a charity dedicated to supporting those with Epidermolysis Bullosa.
- Benefits: Enjoy flexible hours, a pension scheme, and generous holiday leave.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Part-time role with opportunities for growth and training.
The predicted salary is between 13879 - 13879 £ per year.
Make a Difference as Assistant Shop Manager – Lead, Lift, and Inspire in Crowthorne!
Location:DEBRA Shop, Crowthorne (RG45 6DS)
Contract:Permanent
Hours:Part-time, 21 hours per week (3 days out of 7)
Pay:£12.71 per hour (£13,879.32 per annum)
Are you ready to step up and make a real impact?
DEBRA is looking for a proactive and hands-onAssistant Shop Managerto help lead ourCrowthorneshop.
This is a dynamic role where you’ll support the Shop Manager, take charge in their absence, and help drive the success of our store – all while raising vital funds for a life-changing cause.
Why DEBRA?
DEBRA is the national charity supporting people affected byEpidermolysis Bullosa (EB)– a painful genetic skin condition. Every item sold helps fund care, support, and pioneering research. Join a team that’s passionate, inclusive, and committed to making a difference.
Your Role:
This is a physically active, customer-facing role with real leadership responsibility. You’ll be:
- Supporting the Shop Manager in daily operations and stepping up when they’re away
- Leading and motivating shop colleagues (volunteers, sales assistants) to create a positive team environment
- Handling stock – sorting, pricing, and moving items (often in high volumes)
- Creating eye-catching displays and maintaining a clean, organised shop floor
- Delivering excellent customer service and encouraging Gift Aid sign-ups
- Managing financial transactions and ensuring shop security
- Ensuring compliance with health & safety and trading standards
What You’ll Bring:
- Retail experience and a passion for customer service
- Strong communication and teamwork skills
- Confidence to lead and manage in the Shop Manager’s absence
- Physical fitness and comfort with manual handling
- A proactive, organised approach and a can-do attitude
What We Offer:
- Auto-enrolment pension with DEBRA contribution
- Life assurance and 24/7 employee assistance programme
- Generous training budget and career development opportunities
- 20 days holiday + bank holidays (pro rata), with long service rewards
- Staff discount and personalised recognition awards
- Opportunities for apprenticeships and internships
Ready to Lead with Purpose?
If you’re looking for a role where you can grow, lead, and make a real difference – we’d love to hear from you.
Click ‘Apply’ today and become a key part of the DEBRA Crowthorne team!
DEBRA is a Disability Confident Committed employer.
If you are selected for interview and require any reasonable adjustments to support you through the process, please let us know – we are happy to accommodate your needs.
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Assistant Shop Manager employer: DEBRA International
Contact Detail:
DEBRA International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with DEBRA's mission and values. Understanding the charity's focus on supporting those affected by Epidermolysis Bullosa will help you convey your passion for the cause during your interactions.
✨Tip Number 2
Prepare to discuss your previous retail experience in detail. Think of specific examples where you've successfully led a team or improved customer service, as these will be key points of interest for the hiring manager.
✨Tip Number 3
Showcase your leadership skills by thinking of ways you can motivate and inspire a team. Be ready to share ideas on how to create a positive work environment and enhance team dynamics.
✨Tip Number 4
Demonstrate your proactive approach by preparing questions about the shop's operations and challenges. This shows your genuine interest in the role and your readiness to contribute from day one.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and leadership skills. Emphasise any previous roles where you supported management or led a team, as this is crucial for the Assistant Shop Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach. Mention specific examples of how you've motivated teams or improved store operations in past roles.
Highlight Relevant Skills: In your application, focus on key skills such as communication, teamwork, and physical fitness. These are essential for the role, so provide examples of how you've demonstrated these abilities in previous jobs.
Show Your Commitment to the Cause: DEBRA is a charity with a meaningful mission. In your application, express your understanding of their work and your enthusiasm for contributing to a cause that supports people affected by Epidermolysis Bullosa (EB).
How to prepare for a job interview at DEBRA International
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for DEBRA's mission. Talk about why supporting people affected by Epidermolysis Bullosa resonates with you and how you can contribute to their cause through your role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team or managed a project in the past. Highlight your ability to motivate others, especially in a retail environment, as this is crucial for the Assistant Shop Manager position.
✨Emphasise Customer Service Experience
Since this role involves delivering excellent customer service, be ready to discuss your previous experiences in retail. Share specific instances where you went above and beyond to assist customers or resolve issues.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle stock management. Think about scenarios where you had to sort, price, or display items effectively, and be prepared to share your thought process.
