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- Tasks: Lead and inspire a team while managing daily shop operations.
- Company: Join DEBRA, a charity dedicated to supporting those with Epidermolysis Bullosa.
- Benefits: Enjoy flexible hours, a pension scheme, and generous holiday leave.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Retail experience and strong communication skills are essential.
- Other info: Part-time role with opportunities for growth and training.
The predicted salary is between 13879 - 13879 £ per year.
Make a Difference in Daventry: Join DEBRA as Assistant Shop Manager
Are you a motivated and customer-focused individual seeking a fulfilling part-time opportunity where your efforts directly contribute to a worthy cause? DEBRA, the charity dedicated to supporting individuals and families affected by the rare and painful skin condition Epidermolysis Bullosa (EB), is looking for a dedicated Assistant Shop Manager to join our vibrant team in Faversham. This permanent, part-time position offers a chance to make a real difference while engaging in a dynamic and hands-on work environment.
The Important Details:
- Location: DEBRA Shop, Faversham ,ME13 7AL
- Position: Assistant Shop Manager
- Contract: Permanent
- Hours: Part-time, 21 hours per week, working 3 days out of 7
- Pay: £12.71 per hour
- Salary: £13,879.32 per annum
What’s DEBRA All About?
We are more than just a charity shop; we are a passionate organisation driven by a powerful mission: a world where no one suffers from Epidermolysis Bullosa (EB). Our vision is to provide lifelong care and tirelessly search for cures for everyone affected by this challenging condition. Our core values – respect, passion, care, and inclusivity – are at the heart of everything we do, creating a truly supportive and meaningful place to work. We are deeply committed to making a tangible difference in the lives of those affected by EB.
What You will Be Doing: A Blend of Hands-On Management and Team Support
This is a dynamic role that requires both manual dexterityand strong interpersonal skills.
You will work closely with the Shop Manager, playing a crucial role in the daily success of the shop. Your responsibilities will include:
- Hands-on Processing and Presentation: Actively sorting, lifting, carrying, and pricing donated items, including clothing, books, and homeware. You will also be responsible for creating visually appealing window and in-store displays, which involves physical arrangement and movement of merchandise.
- Exceptional Customer Engagement: Providing a warm and welcoming shopping experience for all customers, offering assistance, and building positive relationships.
- Maintaining Shop Standards: Ensuring the shop floor is clean, tidy, and well-organised, which may involve some light physical tasks.
- Stock Management with Physical Involvement: Actively managing stock levels, which includes receiving, moving, and organising donations within storage areas.
- Volunteer Support and Guidance: Assisting in the recruitment, training, and ongoing support of our valued team of volunteers, fostering a positive and collaborative environment.
- Financial Transactions and Security: Handling financial transactions accurately and ensuring the security of the shop premises.
About You: Ready to Roll Up Your Sleeves and Lead by Example
To thrive in this role, you will need:
- Strong teamwork and clear communication skills to collaborate effectively with the Shop Manager, colleagues, and volunteers.
- Excellent organisational skills and a proactive approach to managing tasks and using your initiative.
- Comfort and capability to handle the physical aspects of the role, including lifting and moving stock, arranging displays, and general shop maintenance.
- A genuine passion for delivering outstanding customer service and creating a positive shopping experience.
Why Work for Us Here at DEBRA!
We value our team and offer a competitive salary alongside a comprehensive range of benefits, including:
- Auto enrolment Pension with DEBRA contribution
- Life Assurance Scheme
- Employee Assistance Program offering 24/7 support for staff and their families
- Generous Training Budget (DEBRA has a learning culture and supports and encourages Employee Voice)
- Career Progression opportunities for ongoing personal development
- Annual Leave: 20 days plus Bank Holiday (pro rata for part-time employees)
- Increased Holiday Entitlement and Long Service Awards
- Exclusive Staff Discount
- Personalised Recognition Awards
- Opportunities for Apprenticeships and Internships
Additional Information:
DEBRA is committed to safeguarding and promoting the welfare of vulnerable adults. Please note that all positions within our organisation are subject to a Disclosure and Barring Service (DBS) check and the receipt of two satisfactory work references. We are dedicated to promoting equality, diversity, and inclusion in all aspects of our work, including recruitment. Please advise if you require any reasonable adjustments during the recruitment or interview process.
If you are enthusiastic about this opportunity, enjoy a role with both managerial responsibilities and physical engagement, and are keen to contribute to the vital work of DEBRA, we encourage you to click- ‘apply’-today. We look forward to hearing from you!
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Assistant Shop Manager employer: DEBRA International
Contact Detail:
DEBRA International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with DEBRA's mission and values. Understanding the charity's focus on supporting those affected by Epidermolysis Bullosa will help you convey your passion for the cause during your interactions.
✨Tip Number 2
Prepare to discuss your previous retail experience in detail. Think of specific examples where you've successfully led a team or improved customer service, as these will be key points of interest for the hiring manager.
✨Tip Number 3
Showcase your leadership skills by thinking of ways you can motivate and inspire a team. Be ready to share ideas on how to create a positive work environment and enhance team dynamics.
✨Tip Number 4
Demonstrate your proactive approach by preparing questions about the shop's operations and challenges. This shows your genuine interest in the role and your readiness to contribute from day one.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and leadership skills. Emphasise any previous roles where you supported management or led a team, as this is crucial for the Assistant Shop Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach. Mention specific examples of how you've motivated teams or improved store operations in past roles.
Highlight Relevant Skills: In your application, focus on key skills such as communication, teamwork, and physical fitness. These are essential for the role, so provide examples of how you've demonstrated these abilities in previous jobs.
Show Your Commitment to the Cause: DEBRA is a charity with a meaningful mission. In your application, express your understanding of their work and your enthusiasm for contributing to a cause that supports people affected by Epidermolysis Bullosa (EB).
How to prepare for a job interview at DEBRA International
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for DEBRA's mission. Talk about why supporting people affected by Epidermolysis Bullosa resonates with you and how you can contribute to their cause through your role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team or managed a project in the past. Highlight your ability to motivate others, especially in a retail environment, as this is crucial for the Assistant Shop Manager position.
✨Emphasise Customer Service Experience
Since this role involves delivering excellent customer service, be ready to discuss your previous experiences in retail. Share specific instances where you went above and beyond to assist customers or resolve issues.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to handle stock management. Think about scenarios where you had to sort, price, or display items effectively, and be prepared to share your thought process.
