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For Companies At a Glance
- Tasks: Lead and inspire the store team to deliver exceptional customer experiences.
- Company: Join Michael Kors, a globally-minded fashion brand that values creativity and teamwork.
- Benefits: Enjoy competitive pay, clothing perks, and a focus on employee wellbeing.
- Why this job: Be part of a dynamic team that fosters personal growth and celebrates diversity.
- Qualifications: Retail experience, tech-savvy, and a positive attitude are essential.
- Other info: Flexible working hours with a commitment to inclusivity and equal opportunity.
The predicted salary is between 21600 - 36000 £ per year.
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
—
\”I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but
also that I can give them a place where they can achieve theirs.\”
– Michael Kors –
Who You Are:
Our Sales Key holders are empowered to achieve personal and store goals through coaching and leading their team to deliver an elevated Customer Experience, both in store and virtually. Our Sales key holders have exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism.
What You’ll Do:
People
Inspire, lead and coach the store team and collaborate with the host store to create a culture of performance delivery
and accountability.
Support the management team in training and developing the store team and onboarding new joiners.
Sales and Service
Lead the team of MK Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty
and repeat business both in store and through Virtual Shopping.
Ensure MK Ambassadors maintain client communication using all available clientelling apps and tools.
Proactively manage client database to increase sales.
Ensure sales and unit goals and all relevant KPIs are set for MK Ambassadors and communicated effectively.
Operations
Ensuring loss prevention is a key priority, assuming responsibility for taking quick action on early indications of any
loss, collaborating with the SM, ASM and LPRM.
Ensure all company communication platforms are used effectively and relevant actions taken.
You’ll Need to Have:
Relevant proven retail experience with a fast-paced retailer
Technologically proficient, with the ability to leverage technology to drive sales and customer experience.
Able to work and thrive in a fast-paced retail environment, keeping a positive attitude and maintaining speed, energy
and optimism.
Proficiency in KPIs and Microsoft Office
Fluent English
Flexiablity to work 5 days per week
What We Offer:
Competitive compensation package
Clothing allotment
Employee Wellbeing programme
—
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences.Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V
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Key Holder employer: Michael Kors
Contact Detail:
Michael Kors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Familiarise yourself with Michael Kors' brand values and current collections. This knowledge will not only help you stand out during interviews but also demonstrate your genuine passion for the brand and its products.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully coached or led a team in previous roles. Highlighting your ability to inspire and motivate others will align well with the Key Holder position.
✨Tip Number 3
Be ready to discuss your experience with technology in retail. Since the role requires leveraging tech to enhance customer experience, having specific examples of how you've used technology to drive sales will be beneficial.
✨Tip Number 4
Prepare to talk about your approach to customer service and how you ensure exceptional experiences. Sharing stories that illustrate your commitment to customer satisfaction will resonate well with the hiring team.
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Key Holder at Michael Kors. Highlight your relevant retail experience and how it aligns with their expectations in your application.
Tailor Your CV: Customise your CV to reflect your skills in leadership, customer service, and sales. Use specific examples from your past experiences that demonstrate your ability to inspire and coach a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the brand. Mention how your values align with Michael Kors' commitment to inclusivity and teamwork.
Showcase Your Communication Skills: In your application, emphasise your exceptional communication skills. Provide examples of how you've successfully collaborated with teams or managed client relationships in previous roles.
How to prepare for a job interview at Michael Kors
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. Share any personal experiences or insights that highlight your love for fashion, as this aligns with what Michael Kors values in their team members.
✨Demonstrate Leadership Skills
As a Key Holder, you'll be expected to lead and inspire your team. Prepare examples of how you've successfully coached or led a team in the past, focusing on your ability to motivate others and create a positive work environment.
✨Familiarise Yourself with KPIs
Understanding key performance indicators is crucial for this role. Be ready to discuss how you have used KPIs in previous positions to drive sales and improve customer experiences, showcasing your analytical skills.
✨Emphasise Technological Proficiency
Since the role requires leveraging technology to enhance sales, be prepared to talk about your experience with retail technology and clientelling apps. Highlight any specific tools you've used and how they contributed to your success in previous roles.
