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- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Join Speedy, the UK's leading hire provider with a vast range of tools and equipment.
- Benefits: Enjoy 26 days holiday, flexible working options, and a 95% discount across the Speedy brand.
- Why this job: Be part of a supportive team focused on employee growth and work-life balance.
- Qualifications: Strong organisational and communication skills; driving license preferred; previous hire industry experience is a plus.
- Other info: Opportunities for training, development, and career progression await you!
The predicted salary is between 24000 - 36000 £ per year.
Hire Desk Controller – Ollerton – Monday to Friday – 07:30 – 17:00 – 37.5 hours per week
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job !
Based in the depot, the
Hire Desk Controller
is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
Hire Desk Controller – Ollerton – Monday to Friday – 07:30 – 17:00 – 37.5 hours per week
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job !
Based in the depot, the
Hire Desk Controller
is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
What will we provide?We will provide everything you need to ensure you succeed in this role! We offer all on the job training and have dedicated product and system training teams available to support you . We are passionate about employee growth and offer tailored development programmes to suit individual needs .We pride ourselves on our ability to recognise and develop talent, which has allowed us to champion internal progression over the years .
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First . Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
What we offer:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us .Link below to our policies in line with our ESG Governance.
https://www.speedyservices.com/esg/governance
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
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Hire Desk Controller employer: Lloyds British Group Ltd
Contact Detail:
Lloyds British Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarise yourself with the hire industry and Speedy's specific services. Understanding the tools and equipment they offer will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Build your communication skills by practising how to explain complex ideas simply. As a Hire Desk Controller, you'll need to liaise with various teams, so being able to convey information clearly is crucial.
✨Tip Number 3
Network with current or former employees of Speedy on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Showcase your organisational skills by discussing any relevant experiences where you've successfully managed multiple tasks or projects. This will highlight your ability to handle the fast-paced environment of a Hire Desk Controller.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, or the hire industry. Emphasise your organisational and communication skills, as these are crucial for the Hire Desk Controller role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully built relationships with customers or managed processes in previous jobs.
Highlight Adaptability: In your application, provide examples of how you've adapted to changing situations in past roles. This will demonstrate your ability to thrive in a dynamic environment, which is essential for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lloyds British Group Ltd
✨Showcase Your Organisational Skills
As a Hire Desk Controller, you'll need strong organisational skills. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Demonstrate Your Communication Abilities
Effective communication is key in this role. During the interview, highlight instances where your verbal and written communication skills helped resolve issues or improve customer satisfaction.
✨Emphasise Adaptability
The ability to adapt to changing situations is crucial. Share examples of how you've successfully navigated unexpected challenges in previous roles, particularly in sales or operational environments.
✨Express Your Commitment to Learning
Speedy values personal development. Convey your eagerness to learn and grow within the company by discussing any relevant training or development programmes you've participated in before.
