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For Companies At a Glance
- Tasks: Create user guides and documentation for financial tools in a fast-paced environment.
- Company: Join Bloomberg, a leader in financial technology, known for innovation and collaboration.
- Benefits: Enjoy a dynamic work culture with opportunities for creativity and professional growth.
- Why this job: Be part of a collaborative team that values quality writing and impactful user assistance.
- Qualifications: Experience in technical writing and strong project management skills are essential.
- Other info: Submit 2-3 writing samples to showcase your skills.
The predicted salary is between 28800 - 48000 £ per year.
Technical Writer
Location
London
Business Area
Engineering and CTO
Ref #
10044949
Description & Requirements
Accurate, strategic, creative — and fast. We help clients get the most from Bloomberg's vast suite of tools and Products. Through detailed online user guides, compelling contextual content, and just-in-time release notifications, we educate, inform, and guide clients to the tools and enhancements that can help them do their jobs.
Bloomberg's Product Documentation team is a centralized team of technical writers, creating user assistance materials that span business areas across the financial markets. We partner with Product, Technology, and UX teams to investigate requirements in an energetic environment, characterized by frequent product updates and quick time-to-market. Our writers have the skills to solicit business needs, jump quickly from discovery to draft, and shift seamlessly between deliverables and writing styles.
We take pride in being a collaborative team of 20+ writers that values peer-to-peer editing, an iterative writing process, and cooperative idea generation. We work with style guides to create useful materials with a unified, professional voice. Though we move quickly and strive to perfect the art of balancing competing priorities, we put a premium on quality — both of writing and ideas. Our writers create a broad range of client-facing user assistance content for the Bloomberg Professional Service and related products. Sitting within Bloomberg's UX Design department, we focus on user-centered documentation and play a key role in supporting consistency across the system. We also partner with an Engineering Agile Scrum team to build our own end-to-end documentation products, from CMS and authoring tools to client-facing UI.
We'll trust you to:
- Research, write, and produce a high volume of client-facing documentation including user guides, slideshow-style feature tours, contextual help prompts, FAQs, and release notifications
- Take ownership of the writing needs for one or more product areas, building relationships with interdisciplinary colleagues across the company to provide cohesive user assistance solutions
- Adhere to team style guides for a suite of standard documentation deliverables, but innovate within style principles to create bespoke documentation materials
- Employ logical content strategy to forefront essential information for fast-moving financial professionals
- Shift seamlessly between writing precise instructional documentation and more conversational, benefit-focused promotional announcements.
- Manage a high volume of projects to keep pace with shifting release schedules and business priorities
- Gain quick domain knowledge of market sectors and the workflow of financial professionals
- Generate creative ideas to evolve our styles, processes, and tools
You'll need to have:
- Demonstrated technical writing experience or related discipline.
- Excellent writing skills for an end-user client audience, with flexibility to shift between procedural and conversational writing styles
- Proven creative writing skills to craft compelling, benefit-focused content.
- Demonstrated ability to analyze custom financial tools and analytics and explain them with accurate, user-friendly documentation, structured to forefront need-to-know information
- Strong project management skills, including experience in managing and organizing multiple projects with variable timelines
- A proven track record of success interacting with all levels of staff and management, including business specialists, product managers, engineers, and senior management
- The ability to quickly learn and use new software applications
We'd love to see:
- Editing experience
- Demonstrated initiative in innovating and implementing workflow, process, and technical solutions
- Working knowledge of the financial markets
- Aptitude for strong visual display of information and image production as part of effective content design
- Experience with DITA, HTML, or online authoring tools
If this sounds like you:
Apply if you think we're a good match. We would like to see writing samples for this position, so please submit 2-3 samples of end-user documentation or training materials from a recent role or project.
We'll get in touch to let you know about next steps, but in the meantime feel free to have a look at this:
Technical Writer employer: Bloomberg
Contact Detail:
Bloomberg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Writer
✨Tip Number 1
Familiarise yourself with Bloomberg's products and services. Understanding their tools will not only help you write better documentation but also demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Showcase your versatility in writing styles by preparing a portfolio that includes both technical and creative writing samples. This will highlight your ability to shift between different types of documentation as required by the role.
✨Tip Number 4
Brush up on project management skills, especially if you have experience managing multiple projects. Be ready to discuss how you've successfully handled competing priorities in past roles during your interview.
We think you need these skills to ace Technical Writer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Writer at Bloomberg. Familiarise yourself with their products and the type of documentation they require.
Showcase Relevant Experience: In your CV and cover letter, highlight your technical writing experience and any relevant projects. Be specific about your ability to create user-friendly documentation and your familiarity with financial tools.
Provide Writing Samples: As requested, include 2-3 samples of end-user documentation or training materials. Choose examples that demonstrate your ability to write in both procedural and conversational styles, as well as your understanding of user needs.
Tailor Your Application: Customise your application to reflect the skills and experiences that align with the job description. Use keywords from the job posting to ensure your application resonates with the hiring team.
How to prepare for a job interview at Bloomberg
✨Showcase Your Writing Samples
Since the role requires excellent writing skills, be sure to bring 2-3 samples of your end-user documentation or training materials. This will give the interviewers a clear idea of your writing style and ability to convey complex information simply.
✨Demonstrate Your Flexibility
The job involves shifting between different writing styles, from procedural to conversational. Be prepared to discuss examples where you've successfully adapted your writing style to meet the needs of different audiences.
✨Highlight Your Project Management Skills
With a high volume of projects and shifting priorities, it's crucial to demonstrate your project management abilities. Share specific instances where you've managed multiple projects effectively, ensuring deadlines were met without compromising quality.
✨Familiarise Yourself with Financial Markets
Understanding the financial sector is key for this role. Brush up on basic concepts and terminology related to financial markets so you can engage in informed discussions during the interview and show your initiative in learning about the domain.
