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- Tasks: Drive a 3.5t vehicle, handle collections, and provide top-notch customer service.
- Company: Join the UK's leading delivery management company with a strong focus on excellence and teamwork.
- Benefits: Enjoy flexible hours, health plans, long service rewards, and access to exclusive perks.
- Why this job: Be part of a dynamic team, make a real impact, and grow your career in a supportive environment.
- Qualifications: Must have a clean driving licence, good local knowledge, and the ability to lift up to 30kg.
- Other info: Permanent contract, 30 hours per week, Monday to Friday, with start times between 11:00 am - 1:00 pm.
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Join our team in Bristol and drive your career forward with our Van Driving opportunity. You\’ll be the engine behind our operations, ensuring timely deliveries and providing exceptional service. If you\’re a reliable and customer-focused driver seeking an exciting journey in the transportation industry, we have the perfect route for you.
As a Collections Driver, you\’ll handle collections with meticulous attention, ensuring accurate parcel scanning and segregation. Timely pickups and adherence to safety protocols are paramount. You\’ll excel in customer service, promptly addressing inquiries and offering support in mail preparation. Maintain a professional demeanor at all times. Keep your vehicle in top shape, both in cleanliness and compliance with company policy, and report any issues promptly. This role demands adaptability to our fast-paced environment. If you\’re a reliable, detail-oriented driver, we want you on our team.
Additional Information
This Collections Driver role is 30 hours per week on a permanent contract, Monday to Friday. Start times are between 11:00 am – 1:00 pm.
- Willingness to embrace different and varying responsibilities.
- Friendly and professional manner when dealing with customers.
- Ability to cooperate successfully with fellow staff at all levels.
- Good knowledge of the local area and road networks.
- Ability to drive a 3.5t Sprinter-type vehicle.
- Able to load and unload items of up to 30kg.
- Must have no more than three points on driving licence.
About Company
We are the UK’s leading delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK.
We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to delivery excellence to our customers.
We think as part of a team, act with a can-do attitude and do the right thing. Following these simple values has resulted in our people delivering and exceeded both our business and personal development goals.
We are a ‘family’ of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves.
We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.
DE&I
What is ED&I? No Barriers!
Equality (Equity) Ensuring everyone has access to the same opportunities. Equity recognises that advantages and barriers exist, and that, as a result, we don\’t all start from the same place. Equity is a process that begins by acknowledging that unequal starting place and makes a commitment to correct and address the imbalance.
DiversityThe differences between us e.g. age, race, gender, ethnicity, religion, nationality, sexual identity, disability, but also experience, socio economic background, education, different cultures, and ways of thinking – basically anything that differentiates us from each other. Some differences are permanent and some change over time, they are what makes us all unique.
InclusionEnsuring everyone has a sense of belonging, feels valued, respected, and supported without prejudice and their differences are appreciated.
https://www.whistl.co.uk/about-us/equality-diversity-inclusion
- Annual leave enhanced with long service.
- Access to our prestige benefits and rewards portal.
- Long service rewards: both financial and leave based.
- Health cash plan.
- Critical Illness cover
- Access to a well-established Employee Assistance Programme provider.
- And other excellent benefits you\’d expect from a market leader.
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Van Driver employer: Whistl UK Ltd
Contact Detail:
Whistl UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Van Driver
✨Tip Number 1
Familiarise yourself with the local area and road networks in Bristol. Knowing the quickest routes and potential traffic hotspots can give you an edge during the interview, showing that you're proactive and ready to hit the ground running.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've handled inquiries or resolved issues in previous roles. This will highlight your ability to maintain a professional demeanour and adapt to customer needs.
✨Tip Number 3
Show your commitment to safety and compliance by discussing any relevant training or certifications you have. This could include first aid, health and safety courses, or specific driving qualifications that align with the role.
✨Tip Number 4
Be prepared to discuss your experience with loading and unloading items, especially if you've handled heavy parcels before. Highlighting your physical capability and attention to detail in this area will reassure us of your reliability as a driver.
We think you need these skills to ace Van Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience, customer service skills, and any knowledge of local road networks. Emphasise your reliability and attention to detail, as these are key traits for the Van Driver role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you've excelled in previous driving roles and how you can contribute to their operations.
Highlight Safety and Compliance: Since adherence to safety protocols is crucial, include any relevant certifications or training related to vehicle operation and safety. This shows that you take safety seriously and are compliant with regulations.
Showcase Customer Service Skills: Given the emphasis on customer service in the job description, provide examples of how you've successfully handled customer inquiries or resolved issues in past roles. This will demonstrate your ability to maintain a professional demeanor.
How to prepare for a job interview at Whistl UK Ltd
✨Know the Route
Familiarise yourself with the local area and road networks before the interview. Being able to discuss your knowledge of the routes will show that you're prepared and understand the importance of timely deliveries.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. This role requires a friendly and professional manner, so be ready to showcase your ability to handle inquiries and support customers effectively.
✨Highlight Attention to Detail
Since the role involves meticulous parcel scanning and segregation, be sure to mention any experiences where your attention to detail made a difference. This could include previous driving roles or any relevant tasks that required precision.
✨Show Your Adaptability
The job demands adaptability in a fast-paced environment. Think of instances where you've successfully adapted to changing circumstances or taken on varying responsibilities, and be ready to share these during your interview.
