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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing business known for its vibrant community atmosphere.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday!
- Why this job: Be part of a unique culture with opportunities for personal development and career progression.
- Qualifications: Experience as a General Manager or similar role in hospitality is essential.
- Other info: Christmas and Boxing Day off, plus the most talked-about staff party in hospitality!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that’ll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You’ll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You’ll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality – Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you’ll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, caf or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram#J-18808-Ljbffr
General Manager employer: Lounge
Contact Detail:
Lounge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Showcase your leadership skills by sharing specific examples of how you've successfully managed teams in the past. Highlight any unique strategies you implemented that led to improved team performance or customer satisfaction.
✨Tip Number 2
Familiarize yourself with the Lounge's brand and values. When discussing your experience, align your management style and achievements with what makes Lounges special, emphasizing your commitment to creating a unique atmosphere for both staff and customers.
✨Tip Number 3
Prepare to discuss your experience with KPIs and how you've used data to drive decisions in previous roles. Be ready to share specific metrics you've improved and how they contributed to the overall success of the establishment.
✨Tip Number 4
Engage with the Lounge community on social media platforms like LinkedIn, TikTok, and Instagram. This will not only give you insights into their culture but also show your genuine interest in becoming part of their team.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a General Manager in a lounge setting. Highlight your experience in managing teams, delivering exceptional customer service, and maintaining high standards.
Tailor Your CV: Customize your CV to reflect your relevant experience in the hospitality industry. Emphasize your background in managing bars or restaurants, and include specific examples of how you've successfully led teams and improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your unique management style. Mention how you align with the company's values and how you plan to create an amazing atmosphere in the lounge.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your ability to meet KPIs, manage budgets, and lead successful training programs. This will help you stand out as a candidate who can deliver results.
How to prepare for a job interview at Lounge
✨Show Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you motivate and inspire your team, share examples of successful training initiatives you've led, and explain how you handle challenges in a bar environment.
✨Know the KPIs
Familiarize yourself with key performance indicators relevant to the role. Be ready to discuss how you've used KPIs to drive performance, manage labor costs, and ensure customer satisfaction in previous positions.
✨Demonstrate Customer Focus
Highlight your commitment to customer satisfaction. Share specific examples of how you've ensured that every customer leaves happy, and discuss any feedback mechanisms you've implemented to gauge customer sentiment.
✨Understand the Back of House
While your focus will be on front-of-house operations, having a grasp of back-of-house dynamics is beneficial. Be prepared to talk about your experience working with kitchen teams and how you ensure smooth collaboration between front and back of house.
