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- Tasks: Join our team as a veterinary receptionist, greeting clients and managing appointments.
- Company: A busy small animal veterinary surgery in Crouch End, North London.
- Benefits: Enjoy 4 weeks holiday, loyalty days, and paid CPD opportunities.
- Why this job: Be part of a supportive team while making a difference in pet care.
- Qualifications: Receptionist experience is required; veterinary receptionist qualification preferred.
- Other info: Flexible hours with a mix of early and late shifts.
Must have receptionist experience Busy, small animal veterinary surgery in Crouch End, North London require a receptionist to join our team of 6 vets, 5 RVNs, 3 VCA and our administration team. Our receptionists work in teams of 2 with an overlap each day for handovers. A qualified veterinary receptionist would be preferred. You would be responsible for greeting clients, giving client information, booking appointments, taking card and cash payments and general reception & admin duties. We use TELEOS PMS and YEALINK telephone system. Hours are as follows: Monday 7.30am – 1.30pm Tuesday 1.30pm – 7.30pm Wednesday 7.30am – 1.30pm Thursday 1.30pm – 7.30pm Friday – alternates from early/late start. Saturday up to 11 per year – 8.30am – 2.30pm Holiday is 4 weeks per year. Can earn loyalty days after 2 years continuous service. CPD is encouraged and paid for by surgery- pet nutrition, reception courses, health & safety etc
veterinary receptionist employer: Jurassic Recruitment - Veterinary Recruitment Agen
Contact Detail:
Jurassic Recruitment - Veterinary Recruitment Agen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land veterinary receptionist
✨Tip Number 1
Familiarize yourself with the TELEOS PMS and YEALINK telephone system. Since these are the tools you'll be using daily, having a basic understanding of them can give you an edge during the interview.
✨Tip Number 2
Highlight your experience in a busy reception environment. Share specific examples of how you've managed high volumes of clients or handled challenging situations to demonstrate your ability to thrive in a fast-paced setting.
✨Tip Number 3
Show your passion for animal care. Mention any relevant experiences with pets or veterinary practices that showcase your commitment to the field, as this will resonate well with the team.
✨Tip Number 4
Prepare to discuss your teamwork skills. Since you'll be working closely with other receptionists and the veterinary team, be ready to share examples of how you've successfully collaborated in previous roles.
We think you need these skills to ace veterinary receptionist
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous receptionist experience, especially in a veterinary or medical setting. Detail specific tasks you handled that relate to the job description, such as greeting clients and managing appointments.
Showcase Your Skills: Mention any relevant skills that align with the job requirements, such as proficiency in using telephone systems like YEALINK or practice management software like TELEOS PMS. If you have experience with cash handling or customer service, be sure to include that too.
Express Your Passion for Animals: Since this is a veterinary surgery, it’s important to convey your love for animals and commitment to providing excellent care. Share any personal experiences or motivations that demonstrate your passion for working in a veterinary environment.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific needs of the veterinary surgery. Mention why you want to work there, how you can contribute to their team, and your willingness to engage in continuous professional development (CPD) as encouraged by the surgery.
How to prepare for a job interview at Jurassic Recruitment - Veterinary Recruitment Agen
✨Show Your Receptionist Experience
Make sure to highlight your previous receptionist experience during the interview. Discuss specific tasks you handled, such as managing appointments and handling payments, to demonstrate your capability in a busy environment.
✨Familiarize Yourself with TELEOS PMS
Since the surgery uses TELEOS PMS, it would be beneficial to familiarize yourself with this system before the interview. If you have experience with similar software, mention it and express your willingness to learn quickly.
✨Emphasize Teamwork Skills
As you'll be working closely with other receptionists and the veterinary team, emphasize your teamwork skills. Share examples of how you've successfully collaborated with colleagues in past roles to ensure smooth operations.
✨Prepare for Client Interaction Scenarios
Think about potential scenarios you might face when greeting clients or handling inquiries. Prepare responses that showcase your customer service skills and ability to handle difficult situations with empathy and professionalism.
