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- Tasks: Lead user research for healthcare digital services and mentor teams in user-centred practices.
- Company: Join a dynamic team transforming healthcare through digital innovation in Cardiff.
- Benefits: Enjoy mostly remote work with occasional onsite collaboration and flexible hours.
- Why this job: Make a real impact on healthcare services while working in an inclusive, innovative environment.
- Qualifications: Must have experience in senior user research roles and a Master’s degree or equivalent.
- Other info: Opportunity for contract extension and professional development in a supportive setting.
The predicted salary is between 42000 - 84000 £ per year.
Job Title: Senior User Researcher
Location: Cardiff, Wales
Employment Type: Contract – 6 months (possible extension)
Working Model: Mostly Remote (occasional onsite across Wales)
Join a healthcare digital transformation team to lead user research for service delivery projects. You’ll work both independently and collaboratively to design research strategies, deliver insights, and support service improvements.
Key Responsibilities:
- Lead and conduct user research across the healthcare digital services.
- Mentor researchers; train teams in user-centred and agile practices.
- Deliver organisation-wide research training programmes.
- Advocate for inclusive, accessible, evidence-based design.
- Analyse data, produce insights, and influence service policy.
- Collaborate with cross-functional teams and manage stakeholders.
- Ensure research quality, cost-effectiveness, and alignment with user needs.
Requirements:
- Proven experience in senior user research roles (health/public sector preferred).
- Strong in qualitative/quantitative methods and inclusive design.
- Master’s degree or equivalent experience.
- Desirable: FEDIP Senior Practitioner, CXA certification.
Lead User researcher employer: Randstad Digital
Contact Detail:
Randstad Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead User researcher
✨Tip Number 1
Network with professionals in the healthcare and user research fields. Attend relevant conferences or webinars to connect with others who may have insights into the role or the company culture at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest trends in user research, especially within the healthcare sector. Being able to discuss current methodologies and tools during interviews can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your experience in mentoring and training others in user-centred design. Think of specific examples where you've successfully led teams or improved processes, as this will be crucial for the role.
✨Tip Number 4
Research StudySmarter's projects and values thoroughly. Understanding our mission and how we approach user research will help you align your answers with what we're looking for in a candidate.
We think you need these skills to ace Lead User researcher
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Lead User Researcher position. Understand the key responsibilities and requirements, especially focusing on the need for experience in healthcare digital services and user-centred design.
Tailor Your CV: Make sure your CV highlights relevant experience in user research, particularly in the healthcare or public sector. Emphasise your skills in both qualitative and quantitative methods, as well as any certifications like FEDIP Senior Practitioner or CXA.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for user research and your understanding of inclusive design. Mention specific examples of how you've led research projects and influenced service policy in previous roles.
Highlight Collaborative Experience: In your application, emphasise your ability to work collaboratively with cross-functional teams. Provide examples of how you've mentored others or delivered training programmes, as this is a key aspect of the role.
How to prepare for a job interview at Randstad Digital
✨Showcase Your Research Experience
Be prepared to discuss your previous user research projects in detail. Highlight specific methodologies you used, the insights you gained, and how those insights influenced service delivery or policy changes.
✨Demonstrate Mentorship Skills
Since the role involves mentoring other researchers, think of examples where you've trained or guided others. Share how you fostered a user-centred approach within teams and the impact it had on their work.
✨Emphasise Collaboration
This position requires working with cross-functional teams. Be ready to talk about your experience collaborating with different stakeholders, how you managed differing opinions, and how you ensured alignment with user needs.
✨Advocate for Inclusive Design
Prepare to discuss your understanding of inclusive and accessible design principles. Provide examples of how you've implemented these practices in your research and the positive outcomes that resulted.
