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- Tasks: Lead user research for healthcare projects, mentoring teams and delivering insights.
- Company: Join a dynamic team transforming digital healthcare services in Wales.
- Benefits: Enjoy mostly remote work with occasional onsite collaboration and flexible hours.
- Why this job: Make a real impact on healthcare services while advocating for inclusive design.
- Qualifications: Must have senior user research experience, preferably in health or public sectors.
- Other info: Contract role for 6 months with potential for extension.
The predicted salary is between 42000 - 84000 £ per year.
Job Title: Senior User Researcher
Location: Cardiff, Wales
Employment Type: Contract – 6 months (possible extension)
Working Model: Mostly Remote (occasional onsite across Wales)
Join a healthcare digital transformation team to lead user research for service delivery projects. You’ll work both independently and collaboratively to design research strategies, deliver insights, and support service improvements.
Key Responsibilities:
- Lead and conduct user research across the healthcare digital services.
- Mentor researchers; train teams in user-centred and agile practices.
- Deliver organisation-wide research training programmes.
- Advocate for inclusive, accessible, evidence-based design.
- Analyse data, produce insights, and influence service policy.
- Collaborate with cross-functional teams and manage stakeholders.
- Ensure research quality, cost-effectiveness, and alignment with user needs.
Requirements:
- Proven experience in senior user research roles (health/public sector preferred).
- Strong in qualitative/quantitative methods and inclusive design.
- Master’s degree or equivalent experience.
- Desirable: FEDIP Senior Practitioner, CXA certification.
Lead User researcher employer: Randstad Digital
Contact Detail:
Randstad Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead User researcher
✨Tip Number 1
Familiarise yourself with the latest trends in user research, especially within the healthcare sector. Understanding current challenges and innovations will help you speak confidently about how your skills can contribute to our digital transformation team.
✨Tip Number 2
Network with professionals in the user research field, particularly those who have experience in healthcare. Engaging with others can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of your past work that demonstrate your ability to lead user research projects. Highlight instances where your insights directly influenced service improvements or policy changes.
✨Tip Number 4
Showcase your mentoring and training experience during discussions. We value candidates who can uplift their peers, so be ready to share how you've successfully guided teams in user-centred and agile practices.
We think you need these skills to ace Lead User researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in user research, especially within the healthcare or public sector. Emphasise your skills in both qualitative and quantitative methods, as well as any relevant certifications like FEDIP Senior Practitioner or CXA.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about user research in healthcare. Mention specific projects or experiences that demonstrate your ability to lead research strategies and mentor others in user-centred practices.
Showcase Your Research Skills: Provide examples of past research projects where you delivered insights that influenced service policy. Highlight your ability to analyse data and advocate for inclusive design, as these are key responsibilities of the role.
Prepare for Potential Interviews: Think about how you would discuss your approach to leading user research and collaborating with cross-functional teams. Be ready to share your thoughts on ensuring research quality and cost-effectiveness while aligning with user needs.
How to prepare for a job interview at Randstad Digital
✨Showcase Your Research Experience
Be prepared to discuss your previous user research projects in detail. Highlight specific methodologies you used, the insights you gained, and how those insights influenced service delivery or policy changes.
✨Demonstrate Mentorship Skills
Since the role involves mentoring other researchers, think of examples where you've trained or guided others. Share how you fostered a user-centred approach within teams and the impact it had on their work.
✨Emphasise Collaboration
This position requires working with cross-functional teams. Be ready to talk about your experience collaborating with different stakeholders, how you managed differing opinions, and how you ensured alignment with user needs.
✨Advocate for Inclusive Design
Prepare to discuss your understanding of inclusive and accessible design principles. Provide examples of how you've implemented these practices in your research and the positive outcomes that resulted from them.
