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- Tasks: Lead the operation of communal heating networks and ensure efficient services for residents.
- Company: Join a values-driven company focused on energy services and property management.
- Benefits: Enjoy a competitive salary, professional development, and a supportive team culture.
- Why this job: Make a real impact in residents' lives while growing your career in a collaborative environment.
- Qualifications: Strong knowledge of heat networks, energy regulations, and excellent analytical skills required.
- Other info: Onsite role in Borehamwood with a commitment to diversity and equal opportunity.
The predicted salary is between 32000 - 48000 £ per year.
Job Description
Heat Network Manager
Keeping homes warm and energy costs fair — this role sits at the heart of a growing residential portfolio. You'll lead the delivery and compliance of communal heating networks, ensuring residents get efficient, transparent, and well-managed services.
Role Overview:
- Location: Borehamwood
- Package: £40,000 (negotiable) + benefits
- Need to be onsite 5 days a week
- Industry: Property management / Energy services
What You’ll Be Doing:
- Managing the full operation of communal heat networks across multiple residential buildings
- Ensuring accurate billing, fair energy usage allocation, and robust cost reconciliations
- Tackling arrears and energy debt prevention with a proactive, resident-focused approach
- Overseeing third-party billing partners to ensure accurate metering, billing and support
- Keeping all heat services compliant with Ofgem, Heat Trust and industry standards
- Collaborating with finance, operations, and site teams to solve technical and service issues
- Leading on customer service for all heat network-related enquiries and complaints
- Driving continuous improvement in heat efficiency, reliability, and future compliance readiness
Main Skills Needed:
- Strong knowledge of communal/district heat networks and related billing processes
- Hands-on experience with energy regulation (Ofgem, Heat Trust) and financial reconciliation
- Comfortable working cross-functionally across technical, finance and customer teams
- Solid analytical skills with Excel fluency and strong attention to detail
- Clear communicator able to explain technical concepts to non-technical audiences
- Experience from housing, building services or property/block management is a real plus
What’s in It for You:
- Join a collaborative, values-driven team with a people-first mindset
- A varied role with visible impact and ownership across a large residential portfolio
- A company culture built on being meticulous, dedicated, smart and supportive
- Real investment in your development and professional growth
We’ll keep this simple: if it sounds good, get in touch.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.
Head Network Manager employer: Addition+
Contact Detail:
Addition+ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Network Manager
✨Tip Number 1
Familiarise yourself with the latest regulations and standards related to communal heat networks, especially Ofgem and Heat Trust. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and industry best practices.
✨Tip Number 2
Network with professionals in the property management and energy services sectors. Attend relevant industry events or join online forums to connect with others who can provide insights or even referrals for the Head Network Manager role.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational efficiency or customer service in previous roles. Highlighting your hands-on experience with billing processes and financial reconciliation will set you apart from other candidates.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to drive decisions in past positions. Being able to explain complex technical concepts in simple terms will be crucial, so practice articulating these ideas clearly.
We think you need these skills to ace Head Network Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head Network Manager position. Familiarise yourself with communal heating networks, energy regulations, and the specific skills needed for the role.
Tailor Your CV: Customise your CV to highlight relevant experience in managing communal heat networks, billing processes, and compliance with energy regulations. Use specific examples that demonstrate your analytical skills and ability to work cross-functionally.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for energy services and property management. Address how your background aligns with the company's values and the specific challenges of the role, such as tackling energy debt and improving customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Addition+
✨Showcase Your Knowledge of Heat Networks
Make sure to demonstrate your understanding of communal and district heat networks during the interview. Be prepared to discuss specific regulations, such as Ofgem and Heat Trust, and how they impact billing processes.
✨Highlight Your Analytical Skills
Since this role requires strong analytical skills, be ready to provide examples of how you've used Excel for financial reconciliation or data analysis in previous positions. This will show your attention to detail and problem-solving abilities.
✨Prepare for Cross-Functional Collaboration
The job involves working with various teams, so think of instances where you've successfully collaborated across departments. Share how you communicated technical concepts to non-technical audiences to ensure everyone was on the same page.
✨Emphasise Customer Service Experience
As customer service is a key part of this role, prepare to discuss your approach to handling enquiries and complaints. Highlight any past experiences where you improved customer satisfaction or resolved issues effectively.
