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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, flexible hours, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
- Qualifications: No retail experience needed; just bring your personality and passion for customer service!
- Other info: Flexible working arrangements available; apply early to secure your spot!
Job Introduction
Location: Unit 15 Chapel Street, Exmouth, Devon
EX8 1HW
Contracted Hours Available: 6
Do you take pride in creating great experiences for others and enjoy working in an environment where no two days are the same? We’re on the lookout for enthusiastic, friendly, and celebration-loving people to join our team as Sales Assistants.
Our stores are places of celebration, creativity, and connection—every day of the year. As things get busier, we’re looking for extra hands and friendly faces to help keep everything running smoothly. If you enjoy being part of a vibrant, welcoming environment, we’d love to have you on the team.
Role Responsibility
What You’ll Be Getting Up To:
- Put our customers at the heart of everything you do — it’s our promise to them.
- Make every shopper feel welcomed, wowed, and won over— that’s the cardfactory way!
- Serve at the tills with a smile, making sure everyone finds what they came in for (and maybe a little extra).
- Keeping our shelves stocked and looking fabulous.
- Recommend our amazing range of gifts, wrap, and more — we’re so much more than cards!
The Ideal Candidate
No retail experience needed, you’ll be working with a friendly team and receive full training. What matters most is that you’re friendly, approachable, comfortable on your feet (it gets busy, but it’s all part of the fun!) and ready to help. If you’re flexible with your time — we may even offer shifts across nearby stores if you’re up for it.
Package Description
About the Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sportswift Ltd T/A Card Factory
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Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with the Card Factory brand and its products. Understanding their offerings will help you connect with customers and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Showcase your customer service skills in any informal settings, like volunteering or part-time jobs. This experience can be invaluable and demonstrates your ability to handle busy environments and multitask effectively.
✨Tip Number 3
Be prepared to discuss how you manage stress and stay organised during busy periods. Think of examples from past experiences where you successfully juggled multiple tasks while maintaining a positive attitude.
✨Tip Number 4
Express your flexibility regarding working hours in your conversations. Card Factory values work-life balance, so being open about your availability can make you a more attractive candidate.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Highlight key skills such as customer service, multitasking, and a positive attitude in your application.
Tailor Your CV: Customise your CV to reflect your personality and passion for customer service. Include any relevant experience, even if it's not retail-specific, and emphasise your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Card Factory and how your skills align with their values of high standards and customer focus.
Be Honest About Availability: When filling out the application form, be clear about your availability. Card Factory values work-life balance, so let them know when you can work to ensure a good fit for both you and the business.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their life moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent service.
✨Demonstrate Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks at once. This could be from previous jobs, school projects, or even personal experiences where you had to juggle different responsibilities.
✨Embrace the Fast-Paced Environment
Be ready to discuss how you thrive in busy situations. You might want to mention any experiences where you worked under pressure and how you maintained high standards while doing so.
✨Be Open About Your Availability
Since the company values work-life balance, be honest about your availability during the interview. This shows that you're considerate of both your needs and the company's requirements.
