Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead membership growth and engagement strategies for a global community.
- Company: Join the Royal Entomological Society, a growing organisation passionate about entomology.
- Benefits: Enjoy flexible working, generous leave, pension scheme, international travel, and health support.
- Why this job: Shape a key function in a supportive team while making a real impact.
- Qualifications: Experience in membership or customer engagement with strong communication skills required.
- Other info: Opportunity to travel internationally for conferences and collaborate across departments.
The predicted salary is between 33700 - 42600 £ per year.
Membership Manager
Permanent, Full-time
Remote / Hybrid (2 days per month from London office)
£44K-£50K Salary
We’re recruiting a Membership Manager for The Chartered Institute of Environmental Health (CIEH), who recently implemented a major internal restructure. As part of this, they are looking to reshape their membership function to better reflect current and future needs, close gaps in engagement, and unlock untapped market potential across all membership grades.
The Membership Manager will:
- Lead the membership department through this period of change, working closely with senior leadership to shape and deliver an updated membership strategy.
- Identify what’s missing in the current membership offer—e.g. benefit gaps, under-served segments, communication or value issues—and implement new or enhanced services to address these.
- Research and map potential market share in each membership grade (Student, Affiliate, Associate, Member, Fellow) to understand where growth opportunities lie.
- Drive recruitment, retention, and engagement across all grades, using data / CRM insights to monitor performance and inform decisions.
- Oversee budget & resources for membership, manage a small team (Membership Officer and CRM Executive) and collaborate cross-departmentally.
What You Bring
- Experience of leading membership strategy, particularly in a professional body or membership association, preferably through a change programme.
- Strong analytical skills: able to assess current membership broken down by grade, estimate reachable non-members in each category and forecast potential growth.
- Creative and commercial mindset: you can spot and build value propositions that appeal to different member segments.
- Excellent communication and stakeholder management: engaging volunteers, regional networks or advisory panels, plus internal teams.
CIEH currently have 7,600+ members but there is great potential growth in Student & Affiliate grades and in converting Associates / Affiliates to full Members / Fellows. A number of environmental health professionals working in local authorities, private sector, third sector and education are eligible but not yet CIEH members.
If you’re a strategic membership leader who enjoys shaping policy, delivering value, and driving growth in a dynamic, purpose-led organisation, we’d love to hear from you!
Membership Manager employer: Memcom Recruitment
Contact Detail:
Memcom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Manager
✨Tip Number 1
Familiarise yourself with the Royal Entomological Society's mission and values. Understanding their goals will help you articulate how your experience aligns with their vision during conversations or interviews.
✨Tip Number 2
Network with current or former members of the RES. Engaging with them can provide insights into the organisation's culture and membership strategies, which you can leverage to demonstrate your understanding of their needs.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully grown and retained memberships in previous roles. Highlighting measurable outcomes will showcase your ability to drive results in this position.
✨Tip Number 4
Stay updated on trends in membership management and engagement strategies. Being knowledgeable about the latest tools and techniques will position you as a forward-thinking candidate who can bring fresh ideas to the role.
We think you need these skills to ace Membership Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in membership management, customer engagement, and any specific achievements related to growing and retaining a membership base. Use keywords from the job description to align your skills with what the Royal Entomological Society is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for membership growth and community engagement. Provide specific examples of how you've successfully developed and implemented membership strategies in previous roles. Show enthusiasm for the opportunity to contribute to the Royal Entomological Society's mission.
Highlight Data-Driven Achievements: Since the role requires data-led decision making, include examples of how you've used data insights to inform your strategies in past positions. Mention any CRM systems you’ve worked with and how they helped improve membership outcomes.
Showcase Team Collaboration: Emphasise your ability to work collaboratively across departments. Share experiences where you successfully managed a team or worked with stakeholders to achieve common goals, as this is crucial for the Membership Manager role.
How to prepare for a job interview at Memcom Recruitment
✨Showcase Your Membership Experience
Make sure to highlight your previous experience in membership management or customer engagement. Be prepared to discuss specific strategies you've implemented that led to growth and retention, as this role heavily focuses on expanding the member base.
✨Demonstrate Data-Driven Decision Making
Since the role requires a data-led approach, come equipped with examples of how you've used data insights to inform decisions in past roles. Discuss any CRM systems you’ve worked with and how they helped improve outcomes.
✨Prepare for Collaborative Scenarios
As a Membership Manager, you'll need to work closely with various departments. Think of examples where you've successfully collaborated with others to achieve a common goal, and be ready to share these during the interview.
✨Communicate Your Vision for Membership Growth
Be ready to articulate your vision for membership growth and engagement. Consider what innovative campaigns or initiatives you could propose that align with the Royal Entomological Society's goals, showing that you’re proactive and forward-thinking.
