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For Companies At a Glance
- Tasks: Lead membership growth and engagement strategies for a global community.
- Company: Join the Royal Entomological Society, a growing organisation passionate about entomology.
- Benefits: Enjoy flexible working, generous leave, pension scheme, international travel, and health support.
- Why this job: Shape a key function in a supportive team while making a real impact.
- Qualifications: Experience in membership or customer engagement with strong communication skills required.
- Other info: Opportunity to travel internationally for conferences and collaborate across departments.
The predicted salary is between 38745 - 42620 £ per year.
Job Description
Membership Manager
Permanent, Full-time (option for part-time)
Hybrid, London
Salary: £38,745-£42,620
We’re looking for an experienced and driven Membership Manager to lead the growth, engagement and retention of UK and international members at the Royal Entomological Society (RES).
You’ll be responsible for developing and delivering an ambitious membership strategy, working across the organisation to ensure their individual and organisational members see real value in being part of a global community. After three years' of successful membership growth (46%), this role offers you the chance to help further expand their member numbers whilst launching multiple new schemes and enhancing their presence in various continents (travelling to international conference a couple times per year).
Key responsibilities:
- Lead membership planning, including recruitment, retention and engagement strategies
- Manage the full membership lifecycle using CRM systems and data insights
- Oversee the administration and promotion of awards, grants and bursaries
- Develop campaigns and materials to communicate membership benefits
- Analyse data to inform decisions, improve outcomes, and track progress against targets
- Line-manage a team member and work closely with colleagues across RES
- Represent the Society at events and build external partnerships to expand reach
What we’re looking for:
- Experience in membership, customer engagement or related role
- Proven success in growing and retaining a membership base
- Strong communication and interpersonal skills
- Data-led decision maker with excellent CRM and reporting skills
- Experience developing campaigns and coordinating member communications
- A collaborative team player who can work across departments and with stakeholders
This is an exciting opportunity to shape a key function within a growing, purposeful organisation. You’ll be part of a small, supportive team and enjoy benefits including flexible working, generous leave, a pension scheme, international travel and health support plans.
Membership Manager employer: Memcom Recruitment
Contact Detail:
Memcom Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Manager
✨Tip Number 1
Familiarise yourself with the Royal Entomological Society's mission and values. Understanding their goals will help you tailor your conversations and demonstrate how your experience aligns with their vision for membership growth and engagement.
✨Tip Number 2
Network with current or former members of the RES, if possible. Engaging with them can provide valuable insights into what members value most, which you can leverage in discussions during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of successful membership strategies you've implemented in the past. Highlighting measurable outcomes will showcase your ability to drive growth and retention effectively.
✨Tip Number 4
Stay updated on trends in membership management and customer engagement. Being knowledgeable about the latest tools and techniques will position you as a forward-thinking candidate who can bring innovative ideas to the role.
We think you need these skills to ace Membership Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in membership management, customer engagement, and any specific achievements related to growing and retaining a membership base. Use keywords from the job description to align your skills with what the Royal Entomological Society is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for membership growth and community engagement. Share specific examples of how you've successfully developed and implemented membership strategies in previous roles, and explain why you are excited about the opportunity at the Royal Entomological Society.
Showcase Data Skills: Since the role requires data-led decision making, include examples of how you've used CRM systems and data insights to inform your decisions in past positions. Highlight any relevant metrics or outcomes that demonstrate your ability to analyse data effectively.
Prepare for Interviews: If invited for an interview, be ready to discuss your experience in managing membership lifecycles and developing campaigns. Think about how you can demonstrate your strong communication and interpersonal skills, as well as your ability to collaborate across departments.
How to prepare for a job interview at Memcom Recruitment
✨Showcase Your Membership Experience
Make sure to highlight your previous experience in membership management or customer engagement. Be prepared to discuss specific strategies you've implemented that led to growth and retention, as this role heavily focuses on expanding the membership base.
✨Demonstrate Data-Driven Decision Making
Since the role requires a data-led approach, come equipped with examples of how you've used data insights to inform decisions in past roles. Discuss any CRM systems you’ve worked with and how they helped improve outcomes.
✨Prepare for Collaborative Scenarios
As a Membership Manager, you'll need to work closely with various departments. Think of examples where you've successfully collaborated with others to achieve a common goal, and be ready to share these during the interview.
✨Communicate Your Vision for Membership Growth
Be ready to articulate your vision for the membership strategy at the Royal Entomological Society. Consider what innovative campaigns or initiatives you would propose to enhance member engagement and retention, and how you would implement them.
