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- Tasks: Join our on-site support team as a Tech Bar Engineer, tackling tech issues daily.
- Company: Curo Services is a dynamic recruitment agency focused on connecting talent with opportunities.
- Benefits: Enjoy a competitive pay rate and the chance to work in vibrant cities like London or Manchester.
- Why this job: Be part of a collaborative culture while enhancing your tech skills and making a real impact.
- Qualifications: Experience in tech support, especially with Windows 10/11 and Office 365, is essential.
- Other info: This is a contract role lasting up to 720 days, perfect for gaining valuable experience.
The predicted salary is between 25000 - 42000 £ per year.
Job Description
Tech Bar Engineer – Contract – Tech Bar, Windows 11, Office 365, O365, Teams, Support
Our Global Enterprise client is looking for a Tech Bar Engineer to join their on-site support team.
Start Date: ASAP
Duration: 720 days (initially)
Pay Rate: £113 p/d (PLEASE NOTE: Employer NI is paid for by the client)
Total Daily Earnings: £128 p/d (includes rolled up holiday)
IR35 Status: Inside
Location: Any of the following locations: London, Manchester
Technical Skills:
- Previous experience on a Tech Bar/Walk-up Support service.
- Experience in handling incidents and requests.
- Microsoft Windows technical support experience.
- Good knowledge of Windows 10/11 and Office 365 Suite.
- Competent in using and supporting Microsoft Teams.
- Able to support mobile technologies, including Apple and Android.
- Familiar with building, configuring, and troubleshooting desktops and laptops.
- Understanding of Azure, Autopilot, and Intune to deploy software to devices.
- Experience using BMC Helix to log and update tickets.
- Any previous support experience with Apple Macs would also be beneficial.
Soft Skills:
- Excellent problem-solving skills and attention to detail.
- Effective communication (both verbal and written) and interpersonal skills, with the ability to explain technical concepts to non-technical users.
- Ability to build relationships with your colleagues, wider support teams, and partners at all levels across the business.
- Must be able to work alone and unsupervised, using initiative when necessary.
- A continuous improvement mentality to see and call out areas to improve customer experience.
- Contribute to the creation and maintenance of knowledge base articles and documentation for common issues.
To apply for this Tech Bar Engineer Contract job, please click the button below and submit your latest CV.
Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience.
Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Tech Bar Engineer - Contract - Tech Bar, Windows 11, Office 365, O365, Teams, Support employer: Curo Services
Contact Detail:
Curo Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Bar Engineer - Contract - Tech Bar, Windows 11, Office 365, O365, Teams, Support
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 11 and Office 365. Being able to demonstrate your hands-on experience with these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your problem-solving skills and prepare to discuss specific examples where you've successfully resolved technical issues. This will showcase your ability to handle incidents effectively, which is crucial for a Tech Bar Engineer.
✨Tip Number 3
Practice explaining technical concepts in simple terms, as you'll need to communicate effectively with non-technical users. This skill is essential for building rapport and ensuring a positive customer experience.
✨Tip Number 4
Network with current or former employees in similar roles, if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.
We think you need these skills to ace Tech Bar Engineer - Contract - Tech Bar, Windows 11, Office 365, O365, Teams, Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Tech Bar or walk-up support services. Emphasise your technical skills with Windows 10/11, Office 365, and Microsoft Teams, as well as any experience with mobile technologies.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and ability to communicate technical concepts to non-technical users. Mention specific examples of how you've improved customer experience in previous roles.
Highlight Soft Skills: In your application, don't forget to mention your interpersonal skills and ability to work independently. Provide examples of how you've built relationships with colleagues and contributed to team success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Curo Services
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows 10/11 and Office 365 in detail. Highlight specific instances where you've successfully resolved technical issues, especially in a Tech Bar or walk-up support environment.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've tackled complex problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your attention to detail and effective troubleshooting skills.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since you'll be interacting with non-technical users, demonstrating your ability to communicate effectively will be crucial. Consider role-playing with a friend to refine your approach.
✨Emphasise Teamwork and Initiative
Be ready to discuss how you build relationships with colleagues and contribute to team success. Share examples of when you've taken the initiative to improve processes or customer experiences, as this aligns with the continuous improvement mentality they value.
