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For Companies At a Glance
- Tasks: Learn and assist in technical tasks while developing customer service skills.
- Company: Join Rite-Hite, a leader in industrial loading dock and door equipment manufacturing.
- Benefits: Enjoy competitive pay, medical coverage, retirement plans, and paid time off.
- Why this job: Gain hands-on experience and training in a supportive environment with growth opportunities.
- Qualifications: High school diploma required; mechanical or electrical experience is a plus.
- Other info: This is an entry-level position designed for learning and skill development.
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PURPOSE AND SCOPE
This position is an entry level Service Technician receiving extensive initial training. The Apprentice is mainly responsible for developing technical and customer service skills, while assisting senior Technicians and Team Leaders and at times working independently. This position is not intended to be a long-term assignment, but as a learning position prior to working independently as an Installation Technician.
Essential Duties And Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Develop technical skills, knowledge of supported product lines, and proficiency in following our policies and procedures.
- Timely and proper completion of assigned tasks, either individually or under the guidance of a senior Technician.
- Develop and maintain good customer relations in a manner that exemplifies Rite-Hite\’s image and commitment to customer service.
- Compliance with all company policies and safety guidelines.
- Assist in the installation, inspection, service, and repair of equipment in the field under the direction of a senior Installation Technician. Comfortable working at heights in various weather conditions. May also be assigned to performance planned maintenance and other uninvolved tasks.
- Complete all required training classes and modules to demonstrate proficiency and understanding.
- Using the handheld devices (or paper backup forms if needed) accurately complete all necessary paperwork associated with field service, repair and installation including service tickets, time sheets, open job tracking form and safety analysis sheets.
- Maintain compliance with operation and communication standards as per the Field Technician Handbook.
- This position requires the operation of truck-based cranes, forklifts, welders, torches, and power and hand tools.
- Follow all company and customer safety requirements.
- Follow all customer-specific requirements, policies, and directions on their work sites.
- Work closely with all other departments in the company, communicating and coordinating activities to efficiently maximize customer satisfaction.
- Other duties as assigned.
Job Category:
Production & Skilled Trades
Schedule:
Full time
Job Description:
PURPOSE AND SCOPE
This position is an entry level Service Technician receiving extensive initial training. The Apprentice is mainly responsible for developing technical and customer service skills, while assisting senior Technicians and Team Leaders and at times working independently. This position is not intended to be a long-term assignment, but as a learning position prior to working independently as an Installation Technician.
Essential Duties And Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Develop technical skills, knowledge of supported product lines, and proficiency in following our policies and procedures.
- Timely and proper completion of assigned tasks, either individually or under the guidance of a senior Technician.
- Develop and maintain good customer relations in a manner that exemplifies Rite-Hite\’s image and commitment to customer service.
- Compliance with all company policies and safety guidelines.
- Assist in the installation, inspection, service, and repair of equipment in the field under the direction of a senior Installation Technician. Comfortable working at heights in various weather conditions. May also be assigned to performance planned maintenance and other uninvolved tasks.
- Complete all required training classes and modules to demonstrate proficiency and understanding.
- Using the handheld devices (or paper backup forms if needed) accurately complete all necessary paperwork associated with field service, repair and installation including service tickets, time sheets, open job tracking form and safety analysis sheets.
- Maintain compliance with operation and communication standards as per the Field Technician Handbook.
- This position requires the operation of truck-based cranes, forklifts, welders, torches, and power and hand tools.
- Follow all company and customer safety requirements.
- Follow all customer-specific requirements, policies, and directions on their work sites.
- Work closely with all other departments in the company, communicating and coordinating activities to efficiently maximize customer satisfaction.
- Other duties as assigned.
EDUCATION And/or EXPERIENCE
The successful individual will possess:
- High school diploma or general education degree (GED).
- Prior mechanical, electrical or welding experience helpful but not required.
Knowledge / Skill Requirements
The ideal individual will demonstrate:
- Service Technicians must have a valid driver’s license
- Passing DOT medical exam
- Applicable driver qualification standards at all times.
- Ability to read and interpret documents such as safety rules, blueprints & schematics, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Supervisory Responsibilities
This role will not have supervisory responsibilities.
Company Description:
Arbon Equipment – A Rite-Hite Company is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers\’ safety, security, and productivity.
We Offer:
Arbon Equipment – A Rite-Hite Company provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.
Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.
Seniority level
-
Seniority level
Internship
Employment type
-
Employment type
Full-time
Job function
-
Job function
Engineering and Information Technology
-
Industries
Machinery Manufacturing
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Apprentice Technician, CAN employer: Rite-Hite
Contact Detail:
Rite-Hite Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Technician, CAN
✨Tip Number 1
Familiarise yourself with Rite-Hite's products and services. Understanding their equipment and how it operates will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Rite-Hite. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Apprentice Technician role.
✨Tip Number 3
Prepare to discuss your problem-solving skills. As a technician, you'll face various challenges, so be ready to share examples of how you've tackled issues in the past, even if they are from school projects or personal experiences.
✨Tip Number 4
Demonstrate your willingness to learn. Since this is an entry-level position, showing enthusiasm for training and development will make you a more attractive candidate to Rite-Hite.
We think you need these skills to ace Apprentice Technician, CAN
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Apprentice Technician position. Familiarise yourself with the essential duties listed in the job description to tailor your application accordingly.
Highlight Relevant Skills: In your CV and cover letter, emphasise any relevant skills or experiences you have, even if they are not directly related to the role. Mention any mechanical, electrical, or welding experience, as well as your ability to work at heights and follow safety guidelines.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Explain why you want to be an Apprentice Technician at Rite-Hite and how your background makes you a suitable candidate for this learning position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a technical role.
How to prepare for a job interview at Rite-Hite
✨Show Your Enthusiasm for Learning
As an Apprentice Technician, it's crucial to demonstrate your eagerness to learn. Share examples of how you've developed skills in the past and express your excitement about gaining new technical knowledge and customer service skills.
✨Familiarise Yourself with Safety Protocols
Since safety is a key aspect of the role, make sure you understand the basic safety guidelines relevant to the position. Be prepared to discuss how you would adhere to these protocols while working in various conditions.
✨Highlight Teamwork Experience
This role involves working closely with senior technicians and other departments. Share experiences where you've successfully collaborated with others, showcasing your ability to communicate effectively and contribute to team goals.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your genuine interest in the position. Ask about the training process, opportunities for advancement, or specific tools and technologies you'll be using as an Apprentice Technician.
