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- Tasks: Lead shifts, ensuring excellent guest experiences and maintaining store standards.
- Company: RaceTrac is dedicated to making lives simpler with friendly service and quality food.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Join a vibrant team that values leadership and fosters a positive work culture.
- Qualifications: High School Diploma or GED required; management experience preferred.
- Other info: Mid-senior level position in a fast-paced retail environment.
The predicted salary is between 24000 - 42000 £ per year.
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Job Description
responsible for supporting the General Manager and Co-Manager in overseeing the profitability for one RaceTrac store on designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, clean focus, leading talent, and driving success.
Job Description
responsible for supporting the General Manager and Co-Manager in overseeing the profitability for one RaceTrac store on designated shifts. While leading the shift, you will continually deliver on RaceTrac’s mission of making lives simpler and more enjoyable through friendly service, food execution, clean focus, leading talent, and driving success.
Responsibilities
Friendly
- Provide courteous, frictionless, and elevated experience for guests
- Foster positive and professional relationships with co-workers and guests
- Communicate respectfully and maintain a consistent team-oriented attitude
- Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
- Address and mitigate any guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
Food
- Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
- Ensure that all food offers are available
Clean
- Ensure the store is clean and fully stocked to provide an elevated guest experience
- Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
- Clean food preparation areas and equipment to RaceTrac standards
Leading Talent
- Demonstrate RaceTrac\’s Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
- Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
- Lead the coaching, training, and assessment of direct reports while adhering to operational standards
- Provide feedback and recommendations on employee performance and development to the General Manager
Qualifications
- High School Diploma or GED in progress or completed
- 2-3 years’ work experience preferred
- 1+ years management experience preferred
- Previous experience working in high-volume, guest-focused, transactional environment preferred
- Excellent written and verbal communication skills
- Takes initiative
- Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job, with no or infrequent breaks
- May be required to obtain and maintain food handler permit, based on local or state requirements
- May be required to obtain and maintain alcohol server permit, based on local or state requirements
All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Retail
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Shift Manager employer: RaceTrac
Contact Detail:
RaceTrac Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with RaceTrac's core values and mission. Understanding their commitment to customer service and community engagement will help you align your responses during interviews and demonstrate that you're a good fit for the company culture.
✨Tip Number 2
Prepare examples from your past experiences that showcase your leadership skills, especially in high-volume environments. Be ready to discuss how you've successfully managed teams, resolved conflicts, and improved guest experiences.
✨Tip Number 3
Research common challenges faced by Shift Managers in retail settings. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate who is ready to take on the role.
✨Tip Number 4
Network with current or former employees of RaceTrac if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Shift Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your management experience, particularly in high-volume, guest-focused environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of how you've provided excellent customer service and led teams effectively in previous positions. Make sure to convey your understanding of RaceTrac's mission.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at RaceTrac
✨Showcase Your Leadership Skills
As a Shift Manager, you'll be leading a team. Be prepared to discuss your previous management experiences and how you've successfully motivated and developed team members in the past.
✨Emphasise Customer Service
RaceTrac values friendly service. Share examples of how you've provided excellent customer experiences and handled guest concerns effectively in high-pressure situations.
✨Demonstrate Knowledge of Food Safety
Since food safety is crucial, brush up on relevant regulations and standards. Be ready to discuss how you ensure compliance and maintain cleanliness in food preparation areas.
✨Prepare Questions for the Interviewers
Engage with your interviewers by asking insightful questions about the company culture, team dynamics, and expectations for the Shift Manager role. This shows your genuine interest in the position.
