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- Tasks: Manage projects from start to finish, ensuring client satisfaction and attention to detail.
- Company: Join Delta Group, the UK's top visual communications specialist for brands and retailers.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a creative team that drives impactful marketing solutions and fosters client relationships.
- Qualifications: No prior experience required; just bring your project management skills and enthusiasm!
- Other info: This is an entry-level, full-time position perfect for recent graduates or students.
The predicted salary is between 24000 - 40000 £ per year.
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Join to apply for the Account Manager – Retail POS role at The Delta Group
About Delta Group
We are the UK & Ireland’s leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications. We are invested in understanding the complex and dynamic challenges facing brands and retailers, and our services are specifically designed to navigate this complexity and boost competitiveness across multiple markets and languages.
About Delta Group
We are the UK & Ireland’s leading visual communications specialist delivering dynamic multi-channel marketing services to brands and retailers. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications. We are invested in understanding the complex and dynamic challenges facing brands and retailers, and our services are specifically designed to navigate this complexity and boost competitiveness across multiple markets and languages.
We’re owner-managed and independent, leading small teams of influential thinkers, meaning that we have the agility of a small business but the resources of a large one. Our belief is that in a changing industry, we must be a company that can change with it.
We operate across 5 manufacturing sites in the UK and Ireland, providing in-house creative / design, POS print, signage, warehousing, underpinned by our proprietary technology platform. Our Client Services team are experienced and knowledgeable people, who aspire to make a difference every day. We value the long-term partnerships we have with our clients and work collaboratively to lead effective change and empower our clients strategic goals.
Role Overview
We provide in-store point of sale (POS) solutions to a leading retailer. This includes working with their marketing procurement team to develop innovative and cost-effective POS solutions that amplify their weekly offers and product ranges. Our core services are that of in-store POS production for weekly and seasonal campaigns. Our client operates as a lean team and we work to drive automation and efficiencies in the way we deliver our services to them.
Primary Objectives
- Project manage jobs from start to finish, paying attention to detail and being mindful of client requirements and Delta business processes.
- Take briefs from the client and ensure that all relevant information is captured.
- Utilise technology platforms such as;
- Delta’s proprietary campaign planning system to create production briefs; manage library requirements, auto-artworking and proofing functionality.
- Integrated business management system to capture project details and fulfil all associated administration
- Continually look at processes and self-improvements that will benefit the client and your development. Discuss with your line manager and take ownership in finding the solution.
- Manage client expectations and aim to deliver exceptional service.
- Build and develop excellent relationships with client stakeholders and internal teams to ensure there is a two way flow of information and all teams are working together to deliver for the client.
- Take a hands-on approach to issue resolution with the client and internal teams.
- Continually look for other opportunities to broaden Delta’s services to your client and ask for support from other Delta team members as and when needed to ‘sell’ these in.
Key Responsibilities
- Plan and brief projects as requested by the client taking full responsibility for service delivery.
- Attend client briefing meetings as and when required, offering advice and support.
- Spend time at client sites and store visits to review campaign execution and identify ideas for improvements.
- Attend installations at client sites where needed.
- Maintain and manage weekly work in progress schedule (WIP) and weekly updates.
- Manage purchase order process, obtaining purchase order numbers for all jobs
- Support client and internal teams with any post campaign follow ups, issue resolution etc.
- Create any required business/client reporting or forecasting.
- Assist with identifying cost saving opportunities both internally and for our clients, successfully tracking year on year.
- Be mindful of our clients sustainability goals and how we can help achieve these.
Skills, Knowledge And Experience
- Project management, comfortable working to critical paths and managing expectations and risk
- Good interpersonal and communication skills
- Ability to prioritise work to meet client needs.
- Accuracy and attention to detail.
- Experience in business / project reporting.
- Good IT literacy
- Efficient MS Office skills, particularly Excel
The Delta Group is an equal opportunities employer and welcome all applications from suitably qualified candidates regardless of disability, race, gender, age, religion/belief, sexual orientation or any other characteristic protected by law.
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Account Manager - Retail POS employer: The Delta Group
Contact Detail:
The Delta Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Retail POS
✨Tip Number 1
Familiarise yourself with Delta Group's services and recent projects. Understanding their approach to visual communications will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Delta Group on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed client relationships or projects in the past. Highlighting your project management skills and ability to meet client needs will resonate well with the hiring team.
✨Tip Number 4
Stay updated on trends in retail marketing and point-of-sale solutions. Being knowledgeable about industry developments will allow you to contribute ideas during discussions and show that you're proactive about your professional growth.
We think you need these skills to ace Account Manager - Retail POS
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Account Manager - Retail POS position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in project management, client relations, and any specific skills mentioned in the job description, such as IT literacy and attention to detail.
Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to manage projects and build client relationships effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Delta Group
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of an Account Manager in Retail POS. Familiarise yourself with Delta Group's services and how they cater to their clients' needs. This will help you articulate how your skills align with the role.
✨Showcase Project Management Skills
Since project management is a key aspect of this role, be prepared to discuss your experience in managing projects from start to finish. Highlight specific examples where you successfully met deadlines and managed client expectations.
✨Demonstrate Communication Skills
Effective communication is crucial for this position. Be ready to provide examples of how you've built relationships with clients or worked collaboratively with teams. Emphasise your ability to listen actively and respond to client needs.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about Delta Group's approach to client service, sustainability goals, or how they measure success in their campaigns. This shows your genuine interest in the company and the role.
