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- Tasks: Engage with the public to raise awareness and secure long-term support for charities.
- Company: Atlas Promotions partners with respected UK charities to create social impact through fundraising.
- Benefits: Enjoy uncapped commissions, full training, and career development opportunities in a supportive team.
- Why this job: Make a real difference while building your career in a dynamic, goal-driven environment.
- Qualifications: No specific experience required; just bring your passion for people and a drive to succeed.
- Other info: Weekly pay and transparent earnings structure make this role financially rewarding.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Customer Service & Sales Representative role at Atlas Promotions.
Location: Edinburgh
About the role
As a Customer Service & Sales Representative, you\’ll be at the forefront of charitable campaigns engaging with the public, raising awareness, and encouraging long‑term support for meaningful causes. It’s a role where your ability to connect with people can directly lead to social change.
Key Responsibilities
- Public engagement: Approach members of the public in busy areas such as shopping centres, high streets, events, transport hubs and residential areas to start conversations that spark interest and build trust.
- Sales & fundraising: Clearly explain the value of regular charitable giving and secure new long‑term donors through compelling conversations.
- Personalised communication: Adapt your approach based on who you’re speaking to, using empathy and emotional intelligence to make each message relevant and impactful.
- Customer experience: Answer questions, ease concerns, and ensure every interaction feels positive and genuine.
- Campaign representation: Be a credible, enthusiastic ambassador for the cause, maintaining high standards of professionalism at all times.
- Target achievement: Work toward daily and weekly goals; your performance will directly influence your earnings through an uncapped commission structure.
- Team collaboration: Contribute to a supportive high‑energy team, share tips, celebrate wins and participate in regular coaching sessions and group briefings.
Qualifications & Experience
- Experience in customer service, telesales, fundraising, or hospitality (preferred but not essential).
- Strong communication skills and confidence in conversation.
- Goal‑driven and motivated by rewards.
- Empathetic and emotionally intelligent.
- Resilient, adaptable, and eager to learn.
- Team‑oriented with a positive mindset.
Benefits & Compensation
- Uncapped commissions with weekly pay.
- Transparent on‑target earnings (OTE) structure.
- Full training in sales, communication, and campaign knowledge.
- Ongoing support from experienced mentors.
- Career development opportunities into leadership and management roles.
- A chance to make a real social impact every day.
If you\’re ready to build a career where your communication skills create real‑world results, apply today and become part of a team that\’s transforming passion into purpose.
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Customer Service & Sales Representative employer: Atlas Promotions
Contact Detail:
Atlas Promotions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Representative
✨Tip Number 1
Familiarise yourself with the charities that Atlas Promotions partners with. Understanding their missions and values will help you engage more authentically with potential donors and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills in various settings. Since this role involves face-to-face interactions, try engaging with friends or family in mock scenarios to build your confidence and adaptability in conversations.
✨Tip Number 3
Research effective sales techniques and emotional intelligence strategies. Being able to connect with people on an emotional level can significantly enhance your ability to persuade and secure long-term donors.
✨Tip Number 4
Network with current or former employees of Atlas Promotions if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Customer Service & Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, or fundraising. Use specific examples that demonstrate your ability to engage with people and achieve targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for charitable work and your communication skills. Mention why you are drawn to Atlas Promotions and how you can contribute to their mission.
Showcase Your Soft Skills: In your application, emphasise your interpersonal skills, empathy, and adaptability. These traits are crucial for the role, so provide examples of how you've used them in past experiences.
Highlight Team Collaboration: Mention any previous experiences where you worked as part of a team. Discuss how you contributed to team goals and supported your colleagues, as this role values teamwork highly.
How to prepare for a job interview at Atlas Promotions
✨Show Your Passion for People
Since the role involves engaging with the public, it's crucial to demonstrate your enthusiasm for helping others. Share examples from your past experiences where you've made a positive impact on someone's day or helped them solve a problem.
✨Practice Active Listening
During the interview, showcase your ability to listen and respond thoughtfully. This is key in customer service roles. You might want to prepare by practising common interview questions and focusing on how you can reflect back what the interviewer says.
✨Highlight Your Adaptability
The job requires you to adapt your communication style based on who you're speaking to. Be ready to discuss situations where you've successfully adjusted your approach to meet different people's needs, showing your emotional intelligence.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview to simulate real-life interactions. Practise how you would approach a potential donor, addressing their concerns and persuading them to support a cause. This will help you feel more confident and prepared.
