Maintenance Controller

Maintenance Controller

Leeds Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage vehicle servicing and repairs, ensuring safety and budget compliance.
  • Company: Join Zenith, the UK's largest independent vehicle solutions provider, leading sustainable leasing.
  • Benefits: Enjoy hybrid working, 24 days holiday, private medical insurance, and a birthday off!
  • Why this job: Perfect for vehicle technicians wanting to expand their skills in a dynamic environment.
  • Qualifications: Full technical qualifications and mechanical repair experience required.
  • Other info: We celebrate diversity and encourage applications from all backgrounds.

The predicted salary is between 24000 - 33600 £ per year.

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As the UK\’s largest independent vehicle solutions provider, Zenith is leading the way in driving the transition to sustainable vehicle solutions and shaping the future of leasing. With ambitious growth plans and a £25 million, four-year transformation programme already underway, there\’s never been a more exciting time to join us. We\’re committed to our People Promise, investing in our teams, systems, and culture to create an inclusive environment where everyone can thrive and succeed.

We are currently looking for a Maintenance Controller to join our Technical Services team. Responsible for in-life servicing and repairs for our maintained vehicles (car & van), this is a fast-paced but rewarding role where you will need to possess excellent motor industry technical skills, have an eye for detail together with a natural investigative approach. A great opportunity for a Vehicle Technician or Mechanic looking to apply their skills outside of the workshop.

So, what will you be doing?

The role involves a full spectrum of varied responsibilities including but not limited to:

  • Maintenance Authorisation – using their knowledge from previous employment as a vehicle technician / mechanic, our maintenance controllers authorise all servicing and maintenance repairs, ensuring customers vehicles are safe and legal, whilst protecting our SMR budget
  • Tyre authorisation – liaising with key suppliers to replace tyres for customers whilst ensuring we fit the correct volumes of different tyre brands to fulfil our contractual targets
  • Customer Recharges – highlighting repairs that are not covered by our contract and then carefully explaining to customers why repairs need to be recharged back to them and seeking authority to do so.
  • Vehicle Rejections – handling any merchantability claims and liaising between customers and manufacturers to agree an equitable solution.
  • Budget Management – looking for vehicles that have exceeded their maintenance budget and taking appropriate action to liaise with our Customer Services teams to have the vehicle de-hired or changed to a pay on use contract.
  • Dealing with requests for information from customers or other internal departments quickly and efficiently
  • Reviewing the vehicle authority request and researching if any other options for the repair are viable. Moving the vehicle to an alternative repairer to reduce costs and downtime or to arrange an alternative parts supply

Essential Skills & Experience

  • Full Technical Qualifications – i.e. City & Guilds 381 or similar
  • Mechanical repair experience
  • Strong investigative ability with attention to detail
  • Excellent negotiating and communicative skills
  • Excellent telephone manner
  • Working under pressure and to targets
  • The ability to build and maintain supply relations
  • Desire to deliver exceptional service
  • Strong organisational skills
  • Reliable / Punctual

Reward

  • Salary up to £33,800.
  • Company Bonus on top of salary
  • Agile working / Hybrid working after successful probation period
  • 24 days holiday, which increases with length of employment
  • Your birthday off!
  • A great pension contribution by Zenith (6.25%)
  • Private Medical Insurance as standard
  • Life Cover
  • Access to our own Zenith GP? – on site and virtual for self and immediate family
  • Massages? on site
  • Zenith AA breakdown cover?
  • Excellent referral scheme if you recommend a friend to us
  • Sports and Social club – Company/Team activities
  • Free parking
  • Onsite bistro
  • Equality, Diversity & Inclusion networks
  • Perks at Work – save money on everyday essentials with access to shopping discounts

Flexible Benefits include

  • Buy / Sell Holidays
  • Critical Illness cover
  • Dental Cove?r
  • Cash Plan
  • Cycle to Work Scheme?
  • Tech scheme ?

We want to positively encourage differences in Zenith and believe it is critical to our success as a company. Zenith is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Engineering and Information Technology

  • Industries

    Motor Vehicle Manufacturing

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Maintenance Controller employer: Zenith Group

Zenith is an exceptional employer, offering a dynamic work environment that prioritises inclusivity and employee growth. With a commitment to investing in our teams and a range of benefits including hybrid working, generous holiday allowances, and comprehensive health coverage, we ensure our employees thrive both personally and professionally. Join us in shaping the future of sustainable vehicle solutions while enjoying a supportive culture that values diversity and innovation.
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Contact Detail:

Zenith Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Maintenance Controller

Tip Number 1

Familiarise yourself with the latest trends in vehicle maintenance and repair. Understanding the current technologies and practices in the motor industry will not only enhance your technical skills but also show your commitment to staying updated, which is crucial for a Maintenance Controller role.

Tip Number 2

Network with professionals in the automotive sector, especially those who have experience in maintenance roles. Engaging with others can provide insights into the company culture at Zenith and may even lead to referrals, giving you an edge in the application process.

Tip Number 3

Prepare to discuss your previous experiences as a Vehicle Technician or Mechanic in detail. Be ready to share specific examples of how you've handled maintenance authorisation, customer interactions, and budget management, as these are key responsibilities for the Maintenance Controller position.

Tip Number 4

Demonstrate your problem-solving skills during any interviews or discussions. The role requires a strong investigative approach, so be prepared to showcase how you've successfully navigated challenges in past roles, particularly in terms of cost reduction and efficient service delivery.

We think you need these skills to ace Maintenance Controller

Full Technical Qualifications (e.g. City & Guilds 381)
Mechanical Repair Experience
Strong Investigative Ability
Attention to Detail
Excellent Negotiating Skills
Effective Communication Skills
Excellent Telephone Manner
Ability to Work Under Pressure
Target-Oriented Mindset
Strong Organisational Skills
Relationship Building with Suppliers
Customer Service Orientation
Budget Management Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Maintenance Controller. Familiarise yourself with the key tasks mentioned in the job description, such as maintenance authorisation and customer recharges.

Tailor Your CV: Highlight your relevant experience as a Vehicle Technician or Mechanic. Emphasise your technical qualifications and any specific skills that align with the role, such as investigative abilities and negotiation skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your desire to contribute to Zenith's mission. Mention how your background and skills make you a perfect fit for the Maintenance Controller position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Zenith Group

Showcase Your Technical Skills

As a Maintenance Controller, your technical qualifications and experience are crucial. Be prepared to discuss specific examples from your past roles as a vehicle technician or mechanic that demonstrate your expertise in servicing and repairs.

Demonstrate Investigative Abilities

Highlight your strong investigative skills during the interview. Share instances where you identified issues and proposed effective solutions, showcasing your attention to detail and problem-solving capabilities.

Communicate Effectively

Excellent communication is key in this role. Practice articulating complex information clearly and concisely, especially when discussing customer recharges or liaising with suppliers. A good telephone manner will also be essential.

Prepare for Scenario Questions

Expect scenario-based questions that assess your ability to handle real-life situations, such as budget management or vehicle rejections. Think through potential challenges you might face and how you would address them effectively.

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