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For Companies At a Glance
- Tasks: Install, maintain, and repair advanced print finishing machinery nationwide.
- Company: Join a leading provider of high-performance packaging equipment.
- Benefits: Enjoy a competitive salary, company van, pension scheme, and training support.
- Why this job: Be part of a dynamic team delivering top-notch service and technical solutions.
- Qualifications: 5+ years in technical service with relevant engineering qualifications required.
- Other info: Opportunities for overtime and travel across the UK and abroad.
The predicted salary is between 28000 - 38000 £ per year.
Job Description
Technical Service Engineer Required!
Our client is a leading provider of advanced print finishing and packaging equipment; they supply high-performance machinery to various industries.
On behalf of our client, we are recruiting a technically skilled Service Engineer to join their team. The successful candidate will be responsible for installing, maintaining, and repairing our industry-leading machinery at client sites nationwide and occasionally overseas.
Package:
- Salary £35,000 – £38,000 (DOE)
- 23 days holiday + bank holidays
- Company van provided
- Company pension scheme, cycle-to-work scheme, sick pay, and support for relevant training and further education.
- Overtime available, overnight allowance
Technical Service Engineer – Responsibilities:
- Provide remote and on-site support for machinery, including installation, delivery, preventive maintenance, and repairs.
- Deliver a first-class service experience by using diagnostic skills to identify and resolve technical issues quickly, ensuring minimal downtime.
- Diagnose and solve technical problems, including electrical and mechanical issues as well as software faults, often remotely.
- Conduct technical training sessions for customers, partners, and team members.
- Manage the stock in your vehicle to optimise first-time fix rates and minimise losses.
- Build strong relationships with overseas manufacturers and suppliers to ensure effective communication and execution of technical solutions.
- Support sales initiatives by participating in machine demonstrations, trade shows, and events, contributing to customer loyalty and satisfaction.
Technical Service Engineer – Requirements:
- Minimum 5 years in a technical service role working with capital equipment
- Relevant technical qualifications in electrical, mechanical, or mechatronic engineering.
- Proficient in reading schematics, diagnosing faults, and performing hands-on repairs.
- Comfortable working independently and managing your own schedule.
- Able to build rapport with clients and communicate effectively at all levels.
- Full, clean UK driving licence with trailer towing capability
- Willingness to travel across the UK and occasionally overseas
Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.
Technical Service Engineer employer: Streamline Search Ltd
Contact Detail:
Streamline Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Engineer
✨Tip Number 1
Familiarise yourself with the specific machinery and technologies used by our client. Understanding the equipment inside and out will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the technical service field, especially those who have experience with capital equipment. Attend industry events or join relevant online forums to connect with others and gain insights that could be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your hands-on experience with diagnosing and repairing machinery. Be ready to share specific examples of challenges you've faced and how you resolved them, as this will showcase your problem-solving skills and technical expertise.
✨Tip Number 4
Highlight your ability to build relationships with clients and suppliers. Think of instances where you've successfully communicated technical information to non-technical audiences, as this skill is crucial for a Technical Service Engineer.
We think you need these skills to ace Technical Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical service roles, particularly with capital equipment. Emphasise your qualifications in electrical, mechanical, or mechatronic engineering, and include specific examples of your diagnostic and repair skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience with machinery installation and maintenance, and how you can deliver a first-class service experience. Be sure to express your willingness to travel and work independently.
Highlight Technical Skills: In your application, clearly outline your technical skills, such as reading schematics and diagnosing faults. Provide examples of how you've successfully resolved technical issues in the past, both remotely and on-site.
Showcase Communication Abilities: Since building relationships with clients and suppliers is crucial, include examples of your effective communication skills. Discuss any experience you have in conducting training sessions or participating in demonstrations, as this will demonstrate your ability to engage with various stakeholders.
How to prepare for a job interview at Streamline Search Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your technical qualifications and experience in detail. Highlight specific instances where you've successfully diagnosed and repaired machinery, as this will demonstrate your hands-on expertise.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about how you approach troubleshooting. Share examples of complex issues you've resolved, focusing on your diagnostic skills and the methods you used to ensure minimal downtime for clients.
✨Emphasise Communication Skills
As a Technical Service Engineer, you'll need to build rapport with clients and communicate effectively. Prepare to discuss how you've trained customers or collaborated with team members and suppliers in the past.
✨Prepare for Travel Questions
Since the role involves travel across the UK and occasionally overseas, be ready to discuss your flexibility and willingness to travel. Share any relevant experiences that showcase your adaptability in different environments.
