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- Tasks: Welcome clients, manage appointments, and maintain a serene spa environment.
- Company: Join Hand & Stone, a leading spa dedicated to health and wellness transformation.
- Benefits: Enjoy flexible schedules, employee rewards, and exclusive discounts on services.
- Why this job: Be part of a supportive community that values employee happiness and client satisfaction.
- Qualifications: Bring a positive attitude, strong communication skills, and a passion for wellness.
- Other info: Opportunities available for all career stages with over 300 locations across the U.S.
Job Description: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
Hand and Stone Massage and Facial Spa, located in Hand & Stone – NJ, is seeking a Spa Associate. You are a critical link in ensuring that our customers\’ experience in our spa is nothing other than outstanding!
Do people often refer to you as their \”energetic\” friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry – all we need is YOU to bring your excellent customer service skills!
We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time – GREAT! If you are looking to work part-time – GREAT! Let us know how we can accommodate you!
Responsibilities:
- Meet membership sales goals
- Detailed knowledge of the menu of services – don’t worry, we’ll train you!
- Have excellent customer service to members and guests, while building relationships that last
- Capable of working flexible hours
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Bring a positive and energetic attitude
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
What’s in it for you?
- Competitive Compensation – hourly wage PLUS commissions.
- Contests – do you want to put your sales skills to the test? See what we have in store!
- Career Advancement – You have the potential for rapid advancement, including management roles, based on performance.
- Ongoing Training – We are ALWAYS learning and improving.
- Flexible Hours – Whether you are working part-time or full-time, your busy lifestyle is on our mind!
- Positive and Professional Work Environment – We like to have fun and keep work interesting. We hope you do too!
- Employee Discounts – Who wouldn’t want discounts on products, services, AND gift cards?
Qualifications:
- Having a high school diploma or equivalent is required
- Must be 18 years old or older
- Must be exceptionally organized and have great attention to detail
- Must be a strong team player with the ability to work independently with minimal supervision
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Spa Associate employer: Hand & Stone Franchise Corp
Contact Detail:
Hand & Stone Franchise Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Associate
✨Tip Number 1
Familiarise yourself with the health and wellness industry. Understanding current trends, popular treatments, and customer preferences can help you engage in meaningful conversations during your interview.
✨Tip Number 2
Practice your communication skills. As a Spa Associate, you'll need to interact with clients regularly, so being able to convey warmth and professionalism is key. Role-play scenarios with friends or family to build confidence.
✨Tip Number 3
Showcase your passion for wellness. Whether it's through personal experiences or knowledge of wellness practices, demonstrating your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Network within the industry. Attend local wellness events or join online forums related to spas and wellness. Making connections can provide insights and potentially lead to job opportunities at Hand & Stone.
We think you need these skills to ace Spa Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Spa Associate at Hand & Stone. Familiarise yourself with their focus on customer service and wellness to tailor your application accordingly.
Craft a Personalised CV: Highlight relevant experience in customer service or wellness industries. Emphasise your communication skills and any previous roles that demonstrate your ability to multitask and maintain a positive attitude.
Write a Compelling Cover Letter: Use your cover letter to express your passion for health and wellness. Mention specific reasons why you want to work at Hand & Stone and how you can contribute to creating a serene environment for guests.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Spa Associate.
How to prepare for a job interview at Hand & Stone Franchise Corp
✨Show Your Passion for Wellness
During the interview, express your genuine interest in health and wellness. Share any personal experiences or motivations that led you to pursue a career in this field, as it will resonate well with the interviewers.
✨Demonstrate Exceptional Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly. Be prepared to discuss how you would handle various client interactions, ensuring they feel welcomed and valued.
✨Highlight Your Organisational Skills
The ability to multitask is crucial in a fast-paced spa environment. Prepare examples of how you've successfully managed multiple responsibilities in previous roles, showcasing your organisational prowess.
✨Emphasise Teamwork and Community Spirit
Hand & Stone values a sense of community among its employees. Be ready to discuss how you work well in a team and contribute to a positive workplace culture, as this aligns with their core values.
