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- Tasks: Assist Child Protection Specialists in delivering family-centered services to at-risk children.
- Company: Join the Montana Department of Public Health and Human Services, dedicated to improving community health and safety.
- Benefits: Enjoy healthcare coverage, retirement plans, paid leave, work/life balance, and loan forgiveness eligibility.
- Why this job: Make a meaningful impact in public service while gaining valuable experience and advancement opportunities.
- Qualifications: High school diploma and two years of relevant social services experience required; strong communication skills essential.
- Other info: Partial telework may be available; potential for pay increases in 2025 and 2026.
The predicted salary is between 24000 - 36000 £ per year.
To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov .
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.
This position provides assistance to the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment.Responsibilities of this position include:1)Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes; 2) Schedules and coordinates appointments and meetings; 3) Supervises and documents parent/child interactions during visitations; and 4) Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being.
Why Join DPHHS
Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.
The State of Montana\’s comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities w hether you are joining the workforce or have several years of experience.
Qualifications for this Career Opportunity
- Ability to develop respectful, constructive, and cooperative working relationships with others and engage families and children
- Ability to be aware of others’ reactions and understand why they react as they do
- Ability to communicate both orally and in writing
- Ability to maintain confidentiality
- Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheet, word processing, database, email, internet and other computer programs
- Basic knowledge of child development and parenting skills
- Meet minimum qualifications:
- High school diploma or the equivalent
- Two years of social services work experience, or other directly related work experience, working with children and families in difficult and sometimes volatile situations
- Other combinations of related education and work experience may be considered on a case-by-case basis
- Experience working with tribal government entities and/or other organizations of native peoples is highly preferred
How to Apply
To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the \”relevant document\” box to ensure your attachments are uploaded correctly to your application for this position.
- Cover Letter – How has your education and/or work experience prepared you to be successful in this position?
- Resume
- References
Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.
Additional Information
This position may be eligible for partial teleworkwithin the state of Montana.Specific conditions will be provided by the supervisor and must adhere to state policy
This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2025, and July 1, 2026.
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Social Service Technician employer: State of Montana
Contact Detail:
State of Montana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Service Technician
✨Tip Number 1
Familiarise yourself with the Montana Department of Public Health and Human Services (DPHHS) mission and values. Understanding their focus on family-centred services and trauma-informed care will help you align your discussions and demonstrate your commitment to their goals during any interviews.
✨Tip Number 2
Network with current or former employees of DPHHS, especially those in the Child and Family Services Division. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when discussing your experiences and skills.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that demonstrate your ability to handle difficult situations with children and families. Highlighting your problem-solving skills and emotional intelligence will be crucial in showcasing your fit for this role.
✨Tip Number 4
Stay updated on current trends and best practices in child protection and social services. Being knowledgeable about recent developments in the field will not only impress your interviewers but also show your dedication to continuous learning and improvement.
We think you need these skills to ace Social Service Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Social Service Technician position. This will help you tailor your application to highlight relevant experiences.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate how your education and work experience have prepared you for this role. Use specific examples to demonstrate your skills in communication, relationship-building, and working with children and families.
Prepare Your Resume: Ensure your resume is up-to-date and highlights your relevant social services experience, particularly any work with children and families. Include any specific skills that align with the job requirements, such as knowledge of child development or experience with tribal government entities.
Double-Check Document Submission: Before submitting your application on the Montana State Careers website, make sure all required documents are attached and that you have checked the 'relevant document' box. Review your application for any errors or missing information to ensure it is complete.
How to prepare for a job interview at State of Montana
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Social Service Technician. Familiarise yourself with the key tasks such as providing reports, scheduling appointments, and supervising visitations. This will help you articulate how your experience aligns with the job.
✨Showcase Your Communication Skills
Since effective communication is crucial in this role, prepare examples that demonstrate your ability to communicate both orally and in writing. Think of situations where you successfully engaged with families or children, especially in challenging circumstances.
✨Highlight Relevant Experience
Be ready to discuss your previous work experience in social services or related fields. If you have worked with children and families in difficult situations, share specific examples that showcase your skills and how they relate to the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle sensitive situations. Practice responding to hypothetical scenarios involving child protection and family engagement to demonstrate your critical thinking skills.
