Assistant Manager

Assistant Manager

Bridge of Allan Full-Time 30000 - 34000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in daily operations, customer service, and team management.
  • Company: Join Signature Group, a vibrant hospitality company with 21 venues across Scotland.
  • Benefits: Enjoy staff discounts, extra annual leave, and a supportive Employee Assistance Programme.
  • Why this job: Be part of a dynamic team that values work-life balance and personal development.
  • Qualifications: Strong leadership, communication, and problem-solving skills are essential.
  • Other info: This is a permanent role with a competitive salary and opportunities for growth.

The predicted salary is between 30000 - 34000 Β£ per year.

The Meadowpark, Bridge of Allan are hiring an Assistant Manager on a Permanent Basis.

£30,100pa Plus Tronc (OTE £34,000). On a 45hr PW Contract.

Assistant Manager Duties

· Customer Service Excellence – Maintain high levels of customer satisfaction by handling queries, resolving complaints, and ensuring excellent service delivery.

· Supporting Daily Operations – Assist the Manager in overseeing the day-to-day running of the business, ensuring smooth and efficient operations.

· Team Supervision & Development – Support in training, and managing staff, fostering a positive and high-performing work environment.

· Stock & Resource Management – Monitor inventory levels, order supplies, and ensure the business has the necessary resources to operate effectively.

· Compliance & Health & Safety – Ensure the team adheres to company policies, industry regulations, and health & safety standards at all times.

Required Skills

· Leadership & Teamwork – Ability to lead, support, and motivate a team while working collaboratively to achieve business goals.

· Communication Skills – Strong verbal and written communication skills to interact effectively with staff, customers, and stakeholders.

· Problem-Solving & Decision-Making – Capability to handle challenges, resolve issues efficiently, and make sound decisions under pressure.

· Time Management & Organisation – Excellent ability to prioritise tasks, manage workloads effectively, and maintain attention to detail.

· Customer Service Skills – A strong focus on delivering outstanding customer service, handling queries, and ensuring customer satisfaction.

Benefits

On top of pay – also included is our wider benefits such as:

· Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues

· Employee Assistant Programme

· Extra annual leave days gathered through service

Plus so much more!

We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.

Applying for Signature

If this sounds like something you want to be a part of, apply today by sending in your CV.

Signature Group have 21 venues in Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.

*Signature Group operates with a privacy policy. Your information will never be shared with any third parties and will only be used for the purpose it is intended.

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Assistant Manager employer: Signature Pub Group Ltd.

The Meadowpark, located in the picturesque Bridge of Allan, is an exceptional employer that prioritises employee well-being and development. With a strong focus on customer service excellence and a supportive work culture, team members enjoy generous benefits including significant discounts at all Signature Group venues, access to a 24/7 Employee Assistance Programme, and opportunities for career growth within a vibrant hospitality environment. Join us to be part of a dynamic team that values your contributions and promotes a healthy work-life balance.
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Contact Detail:

Signature Pub Group Ltd. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with the Signature Group's values and culture. Understanding their commitment to customer service excellence and team development will help you align your approach during interviews and discussions.

✨Tip Number 2

Prepare examples from your past experiences that showcase your leadership and problem-solving skills. Be ready to discuss specific situations where you successfully managed a team or resolved a customer complaint.

✨Tip Number 3

Research the local area and the specific venue you’re applying to. Knowing about the community and its clientele can give you an edge in demonstrating your enthusiasm and suitability for the role.

✨Tip Number 4

Network with current or former employees of Signature Group if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

We think you need these skills to ace Assistant Manager

Leadership Skills
Team Management
Customer Service Excellence
Effective Communication
Problem-Solving Skills
Decision-Making Ability
Time Management
Organisational Skills
Conflict Resolution
Inventory Management
Health & Safety Compliance
Training & Development
Adaptability
Attention to Detail

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Assistant Manager role. Focus on customer service excellence, team supervision, and any leadership roles you've held.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the responsibilities listed in the job description. Mention specific examples of how you've successfully handled customer queries or led a team.

Highlight Relevant Skills: In your application, emphasise your communication skills, problem-solving abilities, and time management expertise. Use concrete examples to demonstrate how these skills have contributed to your previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Signature Pub Group Ltd.

✨Showcase Your Customer Service Skills

As an Assistant Manager, customer service excellence is key. Prepare examples of how you've handled customer queries and resolved complaints in the past. This will demonstrate your ability to maintain high levels of customer satisfaction.

✨Demonstrate Leadership Qualities

Highlight your experience in leading and developing teams. Be ready to discuss specific instances where you've motivated staff or improved team performance. This will show that you can support the manager in overseeing daily operations effectively.

✨Prepare for Problem-Solving Scenarios

Expect questions that assess your problem-solving and decision-making skills. Think of challenges you've faced in previous roles and how you resolved them. This will illustrate your capability to handle issues efficiently under pressure.

✨Emphasise Time Management Skills

The role requires excellent time management and organisation. Be prepared to discuss how you prioritise tasks and manage workloads. Providing examples of how you've maintained attention to detail in busy environments will be beneficial.

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