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- Tasks: Support DIY customers with expert automotive knowledge and sales skills.
- Company: Advance Auto Parts is a leading retailer in the automotive parts industry.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Join a dynamic team, enhance your skills, and make a real impact on customer experiences.
- Qualifications: 3-5 years of automotive parts experience and strong sales ability required.
- Other info: Must have a valid driver's license; ASE certification preferred but not mandatory.
The predicted salary is between 24000 - 42000 £ per year.
Join to apply for the Retail Parts Pro Store 2720 role at Advance Auto Parts
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Join to apply for the Retail Parts Pro Store 2720 role at Advance Auto Parts
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Job Description
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
- Provide GAS2 selling experience for DIY customer visits and phone calls
- Achieve personal / store sales goals and service objectives
- Manage DIY services including battery installation, testing, wiper installs, etc.
- Ensure high standards of customer service and store appearance standards
- Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
- Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
- Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
- Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- Expert at testing and diagnostic equipment for DIY services
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project and product quality recommendation ability
- Advanced parts lookup and sourcing
- Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
- Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
- Understand and execute instructions furnished in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skills
- Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver\’s license
ASE Certification Preferred, But Not Required
Physical Demands
California Residents Click Below For Privacy Notice
https://jobs.advanceautoparts.com/us/en/disclosures
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Motor Vehicle Manufacturing and Retail
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ASSISTANT TEAM LEADER – pOpshelf – 21 and older only – in BRISTOL, VA S30575
ASSISTANT TEAM LEADER – pOpshelf – 21 and older only
LEAD TEAM MEMBER FT – pOpshelf – 21 and older only – in BRISTOL, VA S30575
Full Time Assistant Store Manager (Store 2693)
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Retail Parts ProStore 2720 employer: Advance Auto Parts
Contact Detail:
Advance Auto Parts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Parts ProStore 2720
✨Tip Number 1
Familiarise yourself with the specific automotive parts and systems mentioned in the job description. Having a solid understanding of internal engines, suspension, brakes, and electronic systems will help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. This will help you refine your communication style and ensure you can provide the friendly, knowledgeable service that Advance Auto Parts values.
✨Tip Number 3
Get hands-on experience with diagnostic equipment and parts lookup systems. Familiarity with these tools will not only boost your confidence but also demonstrate your readiness for the role when you apply.
✨Tip Number 4
Network with current or former employees of Advance Auto Parts. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview process.
We think you need these skills to ace Retail Parts ProStore 2720
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Retail Parts Pro position. Highlight your relevant experience in automotive parts and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your knowledge of automotive systems, sales achievements, and any relevant certifications like ASE.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to provide excellent customer service. Mention specific examples of how you've successfully assisted customers in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Advance Auto Parts
✨Show Your Automotive Knowledge
Make sure to brush up on your knowledge of automotive systems and parts. Be prepared to discuss specific components and their functions, as well as any troubleshooting experiences you've had. This will demonstrate your expertise and suitability for the Retail Parts Pro role.
✨Demonstrate Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you went above and beyond to assist a customer, as this will show your commitment to delivering a great GAS2 selling experience.
✨Familiarise Yourself with Store Systems
Understanding the store's inventory systems and POS equipment is crucial. If possible, research Advance Auto Parts' specific systems and be ready to discuss how you would use them effectively. This shows that you're proactive and ready to hit the ground running.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various situations, such as a difficult customer or a stock issue. Practising these responses can help you articulate your problem-solving skills and ability to work under pressure.
