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For Companies At a Glance
- Tasks: Join our bar team to serve customers and create a welcoming atmosphere.
- Company: Shepherd Neame is Britain's oldest brewer, with over 300 pubs and a rich history.
- Benefits: Enjoy competitive pay, tips, discounts on food, drinks, and hotel stays, plus mental health support.
- Why this job: Perfect for social butterflies who love hospitality and want to grow in a vibrant environment.
- Qualifications: No experience needed; just be over 18 and ready to learn!
- Other info: Flexible hours and opportunities for career progression await you.
Job Description
Shepherd Neame is on the lookout for part time Bar Team Members to join us, so if you love hospitality, are a people person and you enjoy being on the front line in a busy role; this may be just the job for you. Known locally as ‘The Bricks’, this traditional pub in Masons Hill, Bromley, boasts a warm welcome, excellent ales and proper pub food. The perfect place to enjoy the big match or a leisurely lunch, it’s just a short walk from Bromley’s busy town centre and The Glades shopping centre.
At Shepherd Neame we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity. If you haven’t got any previous hospitality experience please do not worry, so long as that you are over 18 years old and you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know. WHATS IN IT FOR YOU?
Competitive hourly pay rate A share of tips in addition to your hourly pay Early wage withdrawal scheme 25% discount on food and drink at Shepherd Neame Managed Houses 25% discount on overnight Managed House Hotel bookings Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham Sheps Hut discounts and special offers hub on 100's of high street shops and services Access to a Workplace Mental Health Platform Company pension plan The opportunity to develop
Bar Team Member employer: Shepherd Neame
Contact Detail:
Shepherd Neame Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Team Member
✨Tip Number 1
Familiarise yourself with the local area and the pub's offerings. Knowing the menu, the types of ales they serve, and the atmosphere can help you engage in meaningful conversations during your interview.
✨Tip Number 2
Show your passion for hospitality by sharing personal experiences where you've provided excellent customer service. This will demonstrate your people skills and enthusiasm for the role.
✨Tip Number 3
Visit the pub before applying to get a feel for the environment and the team. This will not only give you insights to discuss in your application but also show your genuine interest in joining their team.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights about the work culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Bar Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Shepherd Neame is looking for in a Bar Team Member. Highlight your people skills and ability to work in a busy environment in your application.
Tailor Your CV: Make sure your CV reflects any relevant experience, even if it's not in hospitality. Emphasise transferable skills such as teamwork, communication, and customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Shepherd Neame and how you align with their values of working together, pride, and passion.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Shepherd Neame
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share any experiences you've had, even if they're informal, that demonstrate your enthusiasm for providing great service and creating a welcoming atmosphere.
✨Emphasise Your People Skills
As a Bar Team Member, you'll be interacting with customers regularly. Highlight your ability to connect with people, whether through previous jobs, volunteer work, or social situations. This will show that you can create a friendly environment at the pub.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or a busy shift. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
